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Michel Kohanim

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Everything posted by Michel Kohanim

  1. Hi mbrossart, .p12 or .pfx are encrypted with a password. So, for some reason ISY cannot decipher that these are indeed .p12/.pfx. If there's any way to get another certificate (if it's free) and send it to me to test, it would be great. With kind regards, Michel
  2. Hi naPS, Unfortunately not since they are Zigbee. I am sorry. With kind regards, Michel
  3. Hello Robert, Please do not hesitate to contact our support. We'd be delighted to help you figure out the root cause. With kind regards, Michel
  4. Hi IM, How about your UI? We are going to have 4.2.15 tomorrow so would you please try it and let me know what you find? With kind regards, Michel
  5. Hi Mark, I am so very sorry to hear. It's always best to contact our support for these issues. This said, I can think of only two things: 1. Java cache issues 2. Firewall software on your computer I would start by clearing Java cache (especially if you use ISY's local URL to get to ISY) and then go to: http://isy.universal-devices.com/994i/4.2.10/admin.jnlp With kind regards, Michel
  6. Hello IM/TheSidewinder, Are you both on 4.2.10? With kind regards, Michel
  7. Hi IM, Does this mean that you had 0.05" even though it should have been 0? With kind regards, Michel
  8. Hi ravedog, Correct, that's the last time ISY fetched data and it's important to make sure that there are no communication errors. We can possibly also get last update time from HAM but it has not been included in ISY. With kind regards, Michel
  9. Hi ingeborgdot, Please clear your Java cache and go to http://isy.universal-devices.com/994i/4.2.10/admin.jnlp . With kind regards, Michel
  10. Hi mbrossart, Please clear your Java cache and make sure to download the dashboard again: http://isy.universal-devices.com/994i/4.2.10/dashboard.jnlp When you import the cert, if it does NOT ask for a password, then it's not a .pfx format and thus the reason for the failure. With kind regards, Michel
  11. Hi Ray, I see a support ticket from you. Please reply back in case this issue has not been resolved. With kind regards, Michel
  12. Hi markens, Would you lease contact our tech support? With kind regards, Michel
  13. Hi markens, I am so very sorry to hear. Are you on a MAC by any chance? With kind regards, Michel
  14. Hi andrewm, I must stand corrected. LeeG just let me know that my understanding was incorrect. Already fixed. Hi LeeG, I am not sure what we would have done without you. THANK YOU. With kind regards, Michel
  15. Hi markens, The issue is related to an old insteon.jar on your system. What you need to do: 1. Close all browsers 2. Java Console | View | Choose Resources from the drop down | Ctrl + A to select them all and then X to delete them all 3. http://isy.universal-devices.com/994i/4.2.10/admin.jnlp With kind regards, Michel
  16. Hi MikeBro, I am not sure what issue you are referring to. The issue is related to: 1. Using ISY99 default Admin Console for which the certificate has expired .. the solution is to use http://isy.universal-devices.com/994i//admin.jnlp 2. Using a link that's old with an expired certificate ... the solution is the same as #1 If you are still having problems, please do contact our support. With kind regards, Michel
  17. Hi jmed999, The reason was that the first patch was only for national stations and not PWS. The second patch (7:00 PM CDT yesterday + one tomorrow) was/is for PWS stations. Here's an update from HAM: With kind regards, Michel
  18. Hi Andrew, From ISY perspective, high watermark is a record with all zeros. As you can see, ISY has all 0s and the device does not. This means that the last restore was not successful. Why would we not flag this as a mismatch when the record should be all zeros and we do know that the last restore was not successful? With kind regards, Michel
  19. Hi ravdog, I agree wholeheartedly. To be honest, not one week goes by without me learning something from LeeG. But, then again, why learn? LeeG, thanks AS ALWAYS. With kind regards, Michel
  20. Hi Dale, I am so very sorry to hear. Would you be kind enough to contact our support team (links below). With kind regards, Michel
  21. Hello apostolakisl and LeeG, Thanks so very much for the feedback. I think we all agree that a) we should put on level/ramp rate as adjustable properties for devices. As far as the naming convention and the proposed solution, I must humbly disagree with the approach outlined by apostolakisl as it makes things much more complicated. I think the best thing to do would be to have a little help button or popup that describes what a scene is. i.e. a scene is either an ISY scene or a controller within an ISY scene. With kind regards, Michel
  22. Hell Andrew/Xathros, Although that might be the case, but a high watermark is a record with all zeros. With kind regards, Michel
  23. Hello all, More updates from HAM: Please note that we use filter=allstations and therefore the actual updates for this will be published this evening. With kind regards, Michel
  24. Hello RLIKWARTZ, Yes, definitely. With kind regards, Michel
  25. Hello johnmsch, Please note that you do NOT need to purchase new hardware if this is the only issue you have. All you need to do is to go to: http://isy.universal-devices.com/994i/4.2.10/admin.jnlp With kind regards, Michel

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