Michel Kohanim

Hi bbotts77, Unfortunately not since ISY is not Linux based and thus you cannot use Java Keytool/OpenSSL .... Please send an email to support@universal-devices.com and we'll try to find a one-off resolution. With kind regards, Michel

Hi shannong, Apologies: http://isy.universal-devices.com/994i/4 ... board.jnlp We tried that with CACert.org and had the same issues. In short, once you install a global certificate on ALL ISYs, then that certificate is only as good as the first time it's hacked. Nothing changes ... With kind regards, Michel

Hi whlatimer, Of course it would be possible but it requires development and interaction with 3rd party companies. Two problems with this approach: how many would want this capability and are willing to pay for it? Would the total amount paid for this integration be more than the total time we will have spent on development? In short, ZS is proven, certified, and working right now. The other approach is not proven, may take many months (if we have large demand) and you would still have to pay for the module (perhaps less). With kind regards, Michel

Hi autopro, Unfortunately you are correct and that's what needs to be done otherwise all the bogus links go to the next device. With kind regards, Michel

Hi chago2013, The response is 0x1F = 0001 1111. First bit starts from the right: If the first bit is 1, then: Dual Line (correct) If the second bit is 1, then: Latching (correct) If the third bit is is 1, then: Not 3 Way (incorrect) So, you are indeed correct: the last item should be reversed. This said, does this help you? i.e. you system is: Momentary, Dual line, and NOT 3 Way I am so very sorry for the inconvenience. With kind regards, Michel

Hi marvel, Copy scene attributes only copies attributes from the ISY scene and not the controller button. Is that what you mean? With kind regards, Michel

Hi Harold, Working on it. Where exactly did you see black text? With kind regards, Michel

Hello autopro, Unfortunately not at the moment but definitely on our list. With kind regards, Michel

Hello apostolakisl, THANKS so very much for all the details. This gives us enough to do a root cause analysis and find a resolution once and for all and shortly. Thanks again so very much. With kind regards, Michel

Hi chago2013, Would you please open Event Viewer, change the level to 3, and then click on the Set Options button? Once that's done, please post back. I checked here and basically what's checked is what is expected based on the API docs. With kind regards, Michel

Hi shannong, All very valid points and all noted. We did actually hire a professional technical writer who helped us with the updated User Guide and cleaned up a little bit of the Wiki. This said, and as you noted, there are too many old articles that we really do not know what to do with since a) they provide useful information but they lack the context of the present capabilities. The major obstacle is that ISY is a product in a constant flux; we just have to figure out a better way of handling the flux! Thanks so very much for your feedback and with kind regards, Michel

Hi Teken, Without parenthesis you have three conditions as follows 1. Time is 9:00 AM OR 2. Time is 6:00 PM AND 3. Variable conditions This means that the only time this program is false is when: It's neither 9:00 AM, nor 6:00 PM and all variable conditions are false. So, conversely, you would get an email at 9:00 AM and 6:00 PM regardless of the condition of the variables. With kind regards, Michel

Hello KHouse, There seems to be DNS issues. If you have configured your ISY with a static IP address, may I humbly suggest: 1. Either set the DNS to 8.8.4.4 OR 2. Revert to using DHCP as it seems your router is not allowing for DNS relay With kind regards, Michel

Hi bbotts77, I am so very sorry to hear about the problems you have been having. The problem is that the certificate for the Java application that creates certificates for ISY99 is expired and thus all the issues. Unfortunately there are only two remedies: 1. Use the default (factory reset did that for you) 2. Upgrade to 994 I am so very sorry. With kind regards, Michel

Hello dslocum, Please do be kind enough to submit a ticket (links below) and we'd be delighted to help you out. From what I see, I think the problem is the firewall/anti virus on your computer and most probably AVAST. Just for your reference: http://wiki.universal-devices.com/index ... r_Your_ISY Again, we are very eager to help you out. With kind regards, Michel

Hi Ltek, A little bit offensive. Analogy: I want to marry someone with your head but not with your body. Umm, Ltek, have you even looked at ISY's out of the box (i.e. native/free) HTML/AJAX UI? It's a little disconcerting to note that not enough research has been done before making assertions that are simply not true. For your reference: http://wiki.universal-devices.com/index ... ser_Screen ... under Programs. With kind regards, Michel

shannong, Please note that our tech support is available to walk you through some of these concepts. In case you are interested, simply create a ticket and we'll schedule a call most convenient for you to give you some pointers. With kind regards, Michel

Hi chago2013, It's quite possible as we basically took those out of the documentation. Perhaps the labeling is a little misleading: When you have something checked, then the first statement applies. When something is unchecked, then the statement in RED applies. With kind regards, Michel

Hi whlatimer, It all depends on your utility provider. If you are in CA and in SCE or PG&E territory, you can use our ISY994i ZS Series to join the meter and get meter information into ISY and in turn use them in your programs. And, yes, you can upgrade your 994i to ZS series by purchasing the High Powered Zigbee Smart Grid (SEP1.1) Radio. With kind regards, Michel

Hi Wilbert, I do not think there ever was a fix. If you wish, you can send the exact symptoms to support@universal-devices.com and I'll forward to SmartHome. With kind regards, Michel

Hello f.demello, I am so very sorry to hear. Can you please let me know your PLM's firmware version (Tools | Diagnostics | PLM Info/Status)? With kind regards, Michel

Hi Joe, Thank you, very much appreciated, and posts like yours make it ALL worthwhile. Thanks again and with kind regards, Michel

Hi Steve, Your router does not support UPnP (which is a good thing). Instead of doing File | Enable Internet Access, you might want to try: http://wiki.universal-devices.com/index ... PnP_Router With kind regards, Michel

Hi mbaccrain, Perhaps you might find this useful: http://wiki.universal-devices.com/index ... und_CAV6.6 With kind regards, Michel