Michel Kohanim

Hi Kevin/Jeff, Never had this reported and I tested again. At this point my only recommendation is to get a replacement thermostat but, at the same time, I am afraid that it might be the firmware. Are you certain that you can command your thermostat to any other mode from ISY? With kind regards, Michel

Ah, aaronburnlab .... I am so very sorry to hear. This is just a beginning of the process and I am sure they will get better (much better) as we move on and as they iron out the quirks. I had a call with them today and I must say that every time I have a call with their technical team, I am more impressed. So, keep the faith and good luck. With kind regards, Michel

Hi Mark, thanks for the update/feedback and apologies for tardy reply. We will surely take your suggestions into consideration for our next iteration of UI for programs. With kind regards, Michel

Hi beernutmark, What's your WB polling interval? With kind regards, Michel

Hi Candide, We have not had that issue reported. 6 minutes is pretty good. Anything below 1 minute is very bad as their server might block you. Hi doubleohwhatever, Please check your error log ... I think you have network connectivity issues. Have you changed any of the network gears/settings lately? With kind regards, ichel

Hi Scott, Yes, it will be in our next firmware release (4.0.4) to be release by the end of next week. With kind regards, Michel

Hi dano, Actually not before you posted. Now, ID#107 medium priority. With kind regards, Michel

Hi jmed999, Clear your logs. Once it happens again, zip them up and send to support@universal-devices.com. With kind regards, Michel

Hi nowandthen, sincere apologies: http://wiki.universal-devices.com/index ... o_Your_ISY With kind regards, Michel

Hi nowandthen, so very sorry ... Please telnet to ISY, login, and type the following: RF /CONF/FF0504.REC This is an X10 device that's no longer there. With kind regards, Michel

Hi dano, All references are based on unique IDs to devices and variables. So, if you import programs that depend on those devices/variables - and if they do not exist in the target system - then you will see . With kind regards, Michel

Hi nowandthen, We also got your ticket but all emails were bounced. Unfortunately this is a very classic case of PLM dying or already dead. This I guarantee you and thus you will need to order a new PLM. With kind regards, Michel

Hi beernutmark, Can you please upgrade to 4.0.3, run the Reset and let me know whether or not it gets cleared? With kind regards, Michel

Hi jmed999, If you are on WiFi, it's quite possible that you are losing network connectivity. If not, it's quite possible that ISY is really busy and is not responding to your requests. This might happen if you are doing massive INSTEON things (such as restore, on/off) and at the same time trying to communicate with INSTEON devices via Admin Console. What do you see in the Error Log and the Log? With kind regards, Michel

Hi envirogreen, In addition to great suggestions and comments above, two questions from me: 1. Do you have any INSTEON thermostats? If so, remove the dongle from them and retry 2. Do you have any baby monitors? With kind regards, Michel

Hi LeeG, Yes, very sneaky! I didn't want to delete him/her because there are no links yet. With kind regards, Michel

Hi beernutmark, The logs are fine. Do you get reliable values for WB attributes now? As far as resetting the variable, can you please go to Help | About and let me know the UI as well as the firmware version? With kind regards, Michel

Thanks LeeG. It shall be addressed. With kind regards, Michel

I find myself in agreement with Alan ... Michael, first class is subjective. The question is: how can you make ISY a first class device for UBE? Also, two cases right now: 1. Start with variables ... UBE can publish to variables just like Autelis and DSCLinc 2. Once we have bidirectional framework, then it can become a first class device In short, we cannot just jump and integrate with everything that pops out of the woodwork. We have priorities such as Z-Wave, Ecobee, OpenADR 2.0B, SEP 2.0 and in short things are that are more ubiquitous and standardized than prototype units for which we have to beg for documentation (Ecobee used to be the same but they have changed!). With kind regards, Michel

Hi Mike, Patience my son! Patience .... With kind regards, Michel

Michael, Unfortunately not. Cannot keep adding support for anything that pops up. Perhaps Ube can integrate with ISY which is should be quite easy. With kind regards, Michel

Hi Michael, Yes, quite possible. Now, how's the RFC fix working for you? With kind regards, Michel

Hello again, My pleasure. Those are already included in programs. I am hinting at bi-directional communications with external devices. With kind regards, Michel

Hi iostream212, That's pretty much it. Once you are done with that, please send your 994s UUID + the type of Zigbee module you are installing (regular vs. Smart Grid) to sales@universal-devices.com and we'll activate the modules for you. With kind regards, Michel

LeeG, I just wanted to add our gratitude for all the help and support you have provided to our community throughout the years. I do very much appreciate it. With kind regards, Michel