Michel Kohanim

Michaelv, Please contact our tech support and we'll help you upgrade. Eakin, I am so very sorry. You are 100% correct and the problem has already been fixed. If you need early access to 2.8.11, please send an email to support@universal-devices.com . heatvent, Please send an email to sales@universal-devices.com and we'll do our best to keep your cost as low as possible! Polexian, Please contact our tech support team for I have not been able to reproduce this specific problem. With kind regards, Michel

dnl, Thanks so very much! With kind regards, Michel

Hello junkycosmos, Excellent idea! I do not think we'll have time to implement in the current release but I think this is a very important feature! With kind regards, Michel

Hi guys, First of all, thanks so very much for the lively discussion without the types of which we wouldn't have been able to improve on ISY's functionality. The main problem is that for ISY everything is an event. All events are queued up and sent for evaluation. Based on what kingwr is saying, we should now have a separate event class called trigger. In this scenario, it's the trigger that DECIDES whether other events should be evaluated. At a high level this makes sense to those of us with programming experiences and it's kind of like: If (x) then switch (other evaluations) else switch (some other evaluations) From an implementation perspective, though, this has some major regression testing ramifications and might not be as easily backward compatible with previous programs. Of course, we would have to do more investigation on it. Since we are doing variables. we might look more closely into this request and see what we can do to make things more consistent. Again, thanks so very much and with kind regards, Michel

Hi Tim, This is only a warning and you should not worry about it IF they go away by themselves. In short, something opened a socket but did not close it when ISY did the accounting. In all cases, the thing that opens the socket is waiting for something and will eventually close the socket. Sluggishness could be related to devices that have pending updates OR too many things are trying to control INSTEON devices one of which may have communications problems. As far as notifications, if you do not see any -5000x errors (SMTP errors), then the problem is with the programs. With kind regards, Michel

Michaelv, The problem is that the UI files have not been installed in your ISY. Please try http://www.universal-devices.com/99i/2.8.10/admin.jnlp and see if you can log in. If so, then try the upgrade again. kd7iyt, If you are still having issues, please contact our tech support and we'll try to fix it remotely. With kind regards, Michel

Hi Jeff, You are correct. This must be a bug. With kind regards, Michel

Hi Jeff, We did go back and forth with SH on this specific topic many times. For some reason, no matter what we put in the memory location, a sub button cannot turn off the load. Unfortunately, there's no way around this. I am so very sorry. With kind regards, Michel

Hi Greg, thank you. This should already be fixed. With kind regards, Michel

jch, Unfortunately you can not set it to 0. You have to set it to 2% and that's the limitation of the KPL mapping. With kind regards, Michel

Hi Tom, The first problem seems to be that ISY thinks there are pending updates needed for your RemoteLinc. Do you have 0101 icon on the RemoteLinc? If so, first, we have to make sure ISY is in synch with the rest of your system (including the RemoteLinc) before adding the Motion Sensor. As far as the Motion Sensor itself, is it close to an Access Point? With kind regards, Michel

Hi DickG, My pleasure. You will need our Network Module and then an Ethernet to Serial bridge such as Global Cache to communicate with your security system. Unfortunately the Network Module is not bi directional so you cannot get any status feedback from your security system. With kind regards, Michel

Hi Cliff, Please see my comments below. With kind regards, Michel Yes, that's the only way ISY will be in synch with the new reality. But, you have to make sure the backup indeed has all the scenes devices you have configured. Also, the process is: 1. Restore your backup 2. Reboot with the new PLM 3. File | Restore Modem (PLM) If you have battery operated devices then put them all in Linking mode. If you have the Pro series, then make sure the battery icon is grayed out. Scenes will not work without devices having the correct link for the PLM and ISY having the correct PLM address for their relationships. Yes, it is an issue. It basically means that ISY tried to program those devices but could not; there are some pending programming that needs to be done so you must right mouse click on the device and then choose Write Pending updates. Please follow the steps I outlined above.

Hello Pete, This is quite odd. I guess the only thing I can recommend is to factory reset (again) your IRLinc and try again. I am so very sorry for not having a better solution. With kind regards, Michel

Hi Cliff, I am so happy to hear the good news and so sad to hear the bad. I wished I had requested and/or asked whether or not you have an official release (or 2.8.10). There was a bug in 2.6.10 and above where the programs were not being backed up. To check if your backup has any programs, unzip the backed up file and look for a directory called CONF/D2D ... see if there are any programs in there. I am so very sorry ... With kind regards, Michel

Hello johnnyt, These problems you are having are all interrelated and point to firewall software. Please call/schedule our tech support so that we can fix these issues once and for all. With kind regards, Michel

Hi johnnyt, I am so very sorry to hear. Perhaps it would be best to schedule a call with our tech support so that we can try listing the steps to reproduce. The fact that this cannot be reproduced by anyone else is a little problematic for us to diagnose. With kind regards, Michel

Hello dickG, Thanks so very much for your interest. What security system do you have in mind? There are three issues here: 1. Whether or not the system hangs on its own. As you can check the forum, all reports of system hang are beta firmware related with one exception that was fixed immediately. Unlike all other hardware/firmware manufacturers out there, we do NOT believe in watchdog timers (i.e. a counter that check to see if the system is hung and reboots) and thus all our focus has been in making the system reliable to the point that it will never require a reboot 2. Power failure. If there's power failure - and due to the nature of INSTEON - it really does not make sense for ISY to have power while other devices are powerless. As far as what happens after power is restored, 99% is up to you to decide which programs/schedules must be run and/or ignored. The rest of 1% is to handled by ISY to reboot properly and get all resources in synch 3. Losing network/internet access does not at all have an impact on the correct behavior and execution of programs except for those that require Internet access such as WeatherBug. Furthermore, using Dynamic DNS and DHCP reservation, you can almost guarantee that you have access to your ISY remotely as long there's network connectivity With kind regards, Michel

Hi Pete, Please make sure using automatic mode (Link Management | Advanced Options). With kind regards, Michel

Hi Walrus, No. The model should be SwitchLinc Relay with Beep. With kind regards, Michel

Hello Walrus, We have been told that LED brightness can only be configured via ISY only on SwitchLincs with Beep feature. With kind regards, Michel

Hello boatfevor, There lies the problem. You are giving ISY a DNS server that your router does not allow you to communicate with. Please try changing the DNS server to be the same as your router's IP address. With kind regards, Michel

Hi Mark, Consider it done. With kind regards, Michel

Hi Jon, To be quite honest, it's not coming along at all: too many things to little time! It is however in the list of things to do before our official release (hopefully by the end of the week). With kind regards, Michel

Hi apostolakisl, I have forwarded your post to our guru ... I let him explain! With kind regards, Michel