Michel Kohanim

Hi Nick, Will look into it. With kind regards, Michel

Hello Niccolo, In addition to the great suggestion from fitzpatri8, if you are using UPnP to do port forwarding, it's quite possible that your router gave ISY a new IP address and could not update the port forwarding rules. It's always best to setup port forwarding manually by either giving ISY a static IP address or DHCP reservation. For more information, please checkout: http://www.universal-devices.com/mwiki/ ... o_Your_ISY With kind regards, Michel

Hello Jay, Per specifications, the max length for an RS232 signal is 50 ft. I think it would be best to figure out why your PLM is not communicating when in your living room. With kind regards, Michel

io_guy, Apologies for the inconvenience. This must be a bug and we'll fix it. With kind regards, Michel

Hello mjtyson, In addition to suggestions from LeeG, may I humbly suggest checking your firewall software ensuring that ISY is in the trusted zone/white list? For a list of firewall remedies, please peruse this forum: http://forum.universal-devices.com/viewforum.php?f=3 With kind regards, Michel

Hello bilfin, You must use httpS and not http if you are using port 443. With kind regards, Michel

Hello io_guy, The actual might not show the \r\n since they both do line feed in Java. Do the programs still work? i.e. the most important question is whether or not the \r\n is sent on the wire. With kind regards, Michel

Hi Teken, The Admin Console served from the portal (/99i/version/admin.jnlp) is an application. They are identical to the Admin Console served from ISY. The only difference is that: 1. It tries to find your ISY on the network if you are local 2. It allows you to enter the IP address of all remote ISYs so you can get to them by just clicking on their entry (i.e at your office) 3. You do not have to download the application from ISY all the time. This is quite useful especially if you are on a low bandwidth connection and remote 4. In case, your unit crashes (therefore no more application on the SD Card), then this is the only way you can get to your ISY and restore it In short, this is done mostly for performance reasons when you are remote. Otherwise, it's the same exact code as served by ISY. With kind regards, Michel

Hello Teken, Please see my comments below. With kind regards, Michel No. ISY logs you out in case it cannot communicate with you Yes You can have up to 10 concurrent sessions (such as Admin Console, MobiLinc, Conductor, etc.) without worrying about anything Which web interface are we talking about? The simple HTML one?

Hello wwat, We are going to work on some more detailed information. Teken, We'll do our best and I, personally, totally understand where you are coming from. With kind regards, Michel

Hi Teken, Adding wattage per node is still on the table. The reason it has low priority is because we added the Brultech energy monitoring capability which is much more accurate and can handle seven channels. With kind regards, Michel

Hello jeffwild1, Thanks so very much for trying. As far as I remember, the only good 2412 PLMs were v63 and v85. This said, and as LeeG suggested, we are dealing with RF issues. Before doing anything else, we have to figure out why the signal is not getting too far from your PLM ... i.e. ignoring the Motion Sensor issue (which is a different problem), why aren't the signals reaching your RF devices if they are far? Why aren't the access points or other dual band devices repeating the signal? When we answer these questions, then we can decide what to do with the PLM. With kind regards, Michel

Hello Teken, Yes, ISY turns the scene off or, better yet, it simply sends an OFF command and waits for all the devices to report back with their Clean up messages. Which drop down box are we talking about? If you are talking about the Event Viewer level, then please leave it at the first level and do not change it. With kind regards, Michel

Hello Teken, Scene Test basically uses the least amount of hops to make sure your ISY can communicate with the members of the scene. i.e. if Scene Test succeeds, then rest assured that all your scene commands for that scene will succeed. On the other hand, if they fail it does not mean that your scenes will fail but that the likelihood of failure is much higher depending on the INSTEON network state. Please note that if you have any programs that may work on the same devices while the scene test is running, you will not have accurate testing. So, it would be best to disable all your programs before doing Scene Test. Also, it's always better to turn on the scene before doing the test. With kind regards, Michel

Hi Lou, Yes, I think that's a good idea. Thanks so very much and with kind regards, Michel

Hello again, If your ISY has 2.7.15, you might want to try: telnet your.isy.ip (without the 126) With kind regards, Michel

apostolakisl, Absolutely normal! While doing a restore, we do not allow any other INSTEON commands to go through as they might impact the programming of the device. With kind regards, Michel

Hello jeffwild1, I would not yet replace the PLM ... let's try the dual band lamplinc plugged right onto the PLM and please keep us posted. With kind regards, Michel

Hello jeffwild1, I do apologize for the inconvenience. If the problem is only the communications from the ISY to those devices, and if you have an extra Access Point, would you be kind enough to plug in an Access Point right on to your PLM? I really do not think the problem is with ISY. Actually, I am quite surprised that your V2 thermostats actually ever worked with v72 PLM reliably. We have had so many issue with v72 and i2 commands (for thermostats) and that's why I am surprised. Also, please make sure you are NOT using any SignaLincs ... you must use Access Points (those without antenna). With kind regards, Michel

Hello kaisersoze, Apologies for the inconvenience. The problems you are reporting are due to firewall software and specifically, you will have to put ISY's IP address in the White List or Trusted Zone on your firewall software. For a list of remedies for specific firewall software, please checkout: http://forum.universal-devices.com/viewforum.php?f=3 With kind regards, Michel

LeeG, thanks SO very much! timdenike, if you are still having problems please do not hesitate to contact our tech support team and we'll walk you through it. With kind regards, Michel

Hello ergodic, Sincere apologies for the inconvenience. Please try finding/removing udi_frame.state file. This file is normally stored in: C:/Users/[Name]/AppData/LocalLow (Vista) C:/Users/[Name]/AppData/Local\Temp (Windows 7) With kind regards, Michel

Hi Guys, I am going to send an email to SmartHome and request their input. With kind regards, Michel

Hello thomasolsen, Factory reset is not going to help the situation since you have a corrupt file system and most probably a defective SD Card. This article here shows how to replace your SD Card on 99. Except for mechanical differences, all the procedural steps are the same for 26: http://www.universal-devices.com/mwiki/ ... an_SD_Card If you want to do a factory reset, you can use Hyperterminal to get to the Shell and then issue FR (for Factory Reset): http://www.universal-devices.com/mwiki/ ... _ISY_Shell With kind regards, Michel

Hello douyon, Apologies for the inconvenience. I have two comments: 1. If you have firewall software, please do ensure that ISY is included in the trusted zone or white list 2. Please try https://your.isy.ip.address/admin and retry With kind regards, Michel