Michel Kohanim

Hi io_guy, We'll definitely look into it but I think it would be best to have programs loaded independently especially since you can have 100s of programs and folders. With kind regards, Michel

sandreyseibert, Please send your UUID to support@universal-devices.com and detail the issue. If you have ISY Portal, then make sure you have the latest UI: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

Also, if you are going to restore the PLM, please make sure to follow the instructions here: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Replace_Modem_.28PLM.29 With kind regards, Michel

Wildstar, Please check : http://wiki.universal-devices.com/index.php?title=INSTEON_No_Status_Feedback_From_Devices With kind regards, Michel

Hi ulrick65, Thanks so very much! Please note that 2412 is not dual band and thus you might have some issues with newer dual band devices. With kind regards, Michel

Hi oamber, Please contact smartenit. They may have to reflash your EZFlora to work with ISY. With kind regards, Michel

Hi manowell, Yes. Please download WSDK (http://www.universal-devices.com/isy-developers), unzip, under /doc directory, open ISY-WS-SDK-Z-Wave[docx|pdf]. With kind regards, Michel

Hi stusviews, Based on the things we are doing in v3, my recommendation is not to use them since, in all likelihood, they might not be portable. With kind regards, Michel

Teken, The main cause is that the Admin Console is requesting a file and ISY cannot deliver either because it's too busy or firewall issues on the computer. If this is the only symptom, most probably client/firewall related. If not, please check the error log on your ISY. The list of error codes are here: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages With kind regards, Michel

Teken, Most probably ISY cannot read the agreement stored in your ISY. With kind regards, Michel

All, Please do not try using open/close. With kind regards, Michel

Hi Brian H, Yes quite! Hopefully they will reflash everything they have with ISY firmware because the other one is not allowing access to the IR database (defeats the purpose). With kind regards, Michel

Hi Automate the World, You need a specific firmware for IRLinc TX. SmartHome usually flashes them if you ask them. With kind regards, Michel

Hi stephan, What's the firmware version? With kind regards, Michel

Hi Charles, you might have reached a limit. More info on V3: http://forum.universal-devices.com/topic/22473-need-3-volunteers-for-testing-the-new-echo-apis/ With kind regards, Michel

Hello everyone, We need 3 volunteers for testing the new Amazon Echo APIs which support color, more advanced thermostat features, and proactive reporting. You must have: 1. ISY Portal account and Amazon Echo 2. At least one thermostat especially if INSTEON 3. Aeotec or Fibaro color LED 4. Be willing to test the following On devices, scene, programs, statevar, thermostat: Turn on turn off Turn on to (except for scenes) Brighten Dim On scenes: Activate On thermostat: Set temperature Increase temperature Decrease temperature Set mode what is set to? On door locks lock is locked? On Color LEDs Color/Color temperature Also: - Account linking (inherently) - Usage without setting the preferred ISY (if you have a single ISY) - Use the mobile app (Important) If you are interested, please send an email to support@universal-devices.com . Thanks in advance and with kind regards, Michel

Hi bigDvette, I got your ticket but didn't know it was yours. I'll reply again. With kind regards, Michel

Hi bigDvette, As long as the dashboard is communicating over http (the line you double click), then you should be OK. I think it's best to submit a ticket. With kind regard, ​Michel

Hi baguette, 1. Are you local to your ISY and use http? 2. When you click on Server, do you enter the password or do you create a new one? With kind regards, Michel

bigDvette, You have to issue a new cert request from ISY and follow the whole process. With kind regards, Michel

Hello everyone, Definitely an issue with secure Z-Wave command. Already fixed in 5.0.11 to be out soon. With kind regards, Michel

smokegrub, As larryllix suggested, Network Resource is the best idea. I think you already have ISY Portal, so Network Module comes with it. With kind regards, Michel

apostoloakisl, Not sure what you mean by : Google Home is natively supported by ISY Portal. Why do we need to use IFTTT? With kind regards, Michel

oamber, 5.x is alpha. So, it means we'll fix in in the next release. If you wish, you can go back to 4.x. It should work. With kind regards, Michel

Hi Neal, Is it possible to swap the faceplate for those two thermostats? i.e. if the problem stays with the location, then it's probably RF issue. If the problem moves with the thermostat, it's the thermostat. With kind regards, Michel