Techman

What error are you getting? Not sure what you mean "upgrade the PLM from OTA" There are two PLM models, a Serial and a USB. Did you follow the "replace PLM procedue"? (see attached file) Note: this is for the ISY994 but is basically the same for the Polisy and EISY Replace Modem.pdf

The contacts on the SD card can become oxidized, cleaning the contacts with a soft eraser usually works.

It's best to wait for a response from UD support as I'm not sure what would happen to your programs if you didn't migrate both Insteon and zwave at the same time.

UD support is usually not available on Saturday, but you should hear back from them within the next day. It's best to get your Polisy up and running in order to migrate. What zwave dongle(s) are you using on the Polisy and EISY? Zwave needs to be backed up separately and in addition to Insteon.

I had that happen with one of my motors, the self contained battery failed and I had to replace the entire motor. Glad you were able to exclude it. Is the battery removable or do you have to replace the entire motor.

First plug the battery charger into the motor, then in the zwave menu click on remove a zwave device and then put the motor into the linking mode. I'm assuming that your controller is a eisy/polisy and you're using the Zmatter dongle

Rather than removing the node, can you remove the device. Are you trying to replace the existing motor with a new motor

Is the motor working correctly? If you only have one motor and it's showing up twice, then try a reboot. If the reboot doesn't correct it then delete the duplicate motor entry.

Have you tried removing/exluding the device rather than just the node Did you try rebooting ISY

You can also try, under the Zwave menu, remove failed node

Did you put the blinds motor into the linking mode before trying to remove it?

What's the device you're trying to remove? Is it battery or a/c powered? Have you tried a controller reboot

@flemingmike in UD Mobile, at the bottom of the Device tree are the scenes. By turning the scene on or off all the devices in that scene will respond accordingly.

It's best to do an exclude before a factory reset as this should clear out the link tables in the device. If you did a factory reset on the controller before excluding the device then you shoiuld probably do a factory reset on the device before including it.

@ekapigian Try clearing your java cache, be sure to check all 3 boxes, then download the Iox Launcher: https://isy.universal-devices.com/start.jnlp If you're then able connect to the eisy do an update packages, You should be running firmware 5.8.0

@nil13 You can use the Insteon noise filter between the powerline and the offending appliance (see attached link). The filters are rated at 10 amps (1200 watts) so it may not work with the space heater Powerline Noise Filter – Insteon

The only way to reclaim vacant zwave addresses is to do a factory rest on the Zmatter dongle. If both motion sensors were in the linking mode at the same time it could have caused the link tables to get crossed. You need to remove a zwave device before you can include it again. It's probably best to remove your motion sensors and then include them, one at a time. Verify that the one you included is working properly before moving on to the next.

Try a factory reset on the devices, then a restore device. If that doesn't work then you might have noise on the powerline. Are the devices dual band? Is your PLM dual band? What controller and firmware are you running?

In the admin console, unter TOOLS, click on system status. That will show the memory usage. I'm not aware of a way to schedule a reboot . Is your UI and firmware up to date?

Not sure what you're referring to when you say "if I use an app", what app? The on levels and ramp rates for each device in a scene need to be set in the scene.

In the admin console, click on the network folder in the device tree. You can sort the address column by clicking on the "address". The name associated with the address will be in the column to the left.

There lies your problem.. You can only use "replace with" when you're replacing like devices. You can't use it to replace a dimmer with an on off switch. It's probably best to delete the device and start over.

@stupalermo When you add a device it will usually be at either the top or bottom of your device tree. When you say you "swapped" devices, exactly how did you swap them?

@bhogan You get 12% discount by using coupon code 6QQGT9A9 (expires 1/31/2024). It's applied at checkout at the UD store UD Store - Universal Devices (universal-devices.com)

I did, and I know of a few others. It allows you to position the dongle's antennas away from obstructions for better RF coverage. It also eliminates potential strain on the eisy USB port.