Techman

The PLM power supply most likely failed. This is somewhat typical on the older PLMs. The newer PLMs have improved components, and updated firmware.

Insteon engine not found means that the PLM is unable to communicate with the device. Is the green led lit on your PLM? Are you able to communicate with other Insteon devices? When you updated to 5.7.0 did you clear your java cache, including checking the box "installed applications" and then download the (new) IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

Are you sure that the .GBL update file is newer than the firmware that's currently on your sensors. Have you verified your current device firmware? The update process could take about 10 minutes and should work with the 5.7.0 eisy firmware.

When you download the (new) IoX Launcher from here: https://isy.universal-devices.com/start.jnlp It will place a Launcher on your desktop

Verify that your ISY is connected to your router, and that the ethernet cable is properly seated. You don't need a crossover cable, just the standard ethernet cable. Make sure you have the current java version which is (build 1.8.0_381-b09) If you have a reserved address in your router for the ISY try deleting it. Try rebooting your router Try rebooting the ISY

The ISY994 has reached its end of life and is no longer supported by UD.. The good news is that the forum is still supporting the ISY. Clear your java cache, including checking the box" installed applications" then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp What is your ISY firmware version? Let me know if, after the above, you're able to access your ISY

The set button on the leak sensor is basically used for two purposes. 1. to put the sensor into the linking mode. 2. To reset the sensor from wet to dry once the sensor has detected water but is no longer in water. To check the sensor place it on a wet paper towel. The ISY should show the wet node as on and the dry node as off. Take the sensor off of the paper towel and press the set button once, the ISY should show the dry node as on and the wet node as off.

@mmb You need to clear your java cache and then download the IoX Launcher, that will correct the "not found" issue. Apparently, the launcher has been updated You may have used an older version. https://isy.universal-devices.com/start.jnlp

Hi everyone,   I hope you all had a great summer and is settling in for the Fall season with kids going back to school and football back on TV! Let me kick this off with a few product updates.... First and foremost, I wanted to apologize for the lack of Hub 2 controller and Dimmer (2477D) availability. Due to a much higher-than-expected demand, we ran out of Hub 2 and Dimmer units much sooner than we anticipated. And with long manufacturing lead times, we can react only so quickly. We have adjusted our forecasts to align with the increased demand for our products. We expect to have Hub 2 controllers back in stock by late October (this pushed from a mid-September ETA) and Dimmers by the last week of September. Please be sure to sign up for an alert when they go back in stock by clicking the NOTIFY ME WHEN AVAILABLE button on their product pages. I have always promised that I will share unwelcome news along with the good, and this is one of those situations that needed to be addressed. I will say the silver-lining is that higher-than-expected-demand means that existing and new customers are recognizing Insteon as the premiere solution for home automation and control. Since we do not have inventory of new Hubs, but we also had to cease taking orders for Hub migrations. To counter that, we have resumed the Hub refurbishment program. If you have a pending migration order, don’t worry, we do have enough units to cover existing orders. Also, if you are looking for a Dimmer, I recommend checking out our i3 Paddle as an alternative. On a more positive note, we do have units of the 4-scene and 1-scene Mini Remotes arriving in the next few weeks. Meanwhile, Table Top Enclosures, Dimmer (High-Wattage), and Dimmer (2-Wire) units on expected in late Fall along with additional colorways of change kits for both 8- and 6-button Keypads and Switches (2477D Dimmer and 2477S On/Off). Be sure to click the NOTIFY ME WHEN AVAILABLE links for these products once they are live on our store. Speaking of keypads, we are very excited to announce we have a partner who is now taking orders for laser-etching our 8- and 6-button keypads. Please visit Domotinc for more information. Thank you to everyone who has waited patiently for this service! A few quick notes on apps.... On the Director front, we are still working on I/O Module – Low Voltage Controller (I/O Linc) support. This is taking a bit longer than we expected and we will update you as soon as this is ready! I also regret to say that the Yonomi smart home app will be going away at the end of September. You can read more here. For those of you that use the Insteon skill with Amazon Alexa, we’ve released an update to our skill that now proactively pushes changes in real-time so that you no longer must tell Alexa to make a discovery after you add, edit, or remove devices and scenes. Thanks, and have a great week!    Ken  CEO, Insteon Technologies  Feedback Form Link: https://www.insteon.com/general-feedback 

There could be several issues. The 4.9.0 firmware is outdated. For the ISY994 with the 300 series board the latest firmware is 5.0.16C The ISY994 has been discontinued and is no longer supported. It's possible that the 5.0.16C firmware may correct your problem(s). All your Zwave devices will be constrained by the 300 series controller which has a shorter range and slower performance than the 700 series The current hardware is the EISY and the 700 series Zmatter board. 5.0.16C (ISY994) - Last version to support Z-Wave 300 Series - Current Release Announcements - Universal Devices Forum (universal-devices.com)

@Chris Jahn @Michel Kohanim Please pull this update. It has too many issues.

Upgraded eisy from 5.6.4 to 5.7.0 When I clicked on reboot I got a Java socket error then it rebooted After the reboot the eisy didn't show up in the launcher, and I didn't get the traditional clear your java cache message. I cleared the java cache and 5.7.0 now shows up in the launcher, however when I clicked on the 5.7.0 I got a popup window that said "Not Found" I clicked OK in the box and the admin console loaded. I don't see an option in the Zwave menu for OTA updates. If I close the admin console and then open it again I still get the "not found" window. UPDATE: I just noticed that all my programs have been disabled

What is the firmware and UI version on your ISY994 What Zwave board do you have, the 300 or 500 series? Do you currently have Zwave devices installed on the ISY, if so, are they all working? Has the ISY always been your primary Zwave controller?

@Envirogreen Have you tried clearing your java cache, including checking the box "installed applications", then downloading the IoX Launcher https://isy.universal-devices.com/start.jnlp

Is the address in the IoX Launcher the same address for the Polisy that's reserved in your router? You can also try deleting the address in the launcher, then recreating it.

Take a look towards the bottom of the devices list, it might be located somewhere in your scenes

If it didn't migrate you can recreate the "Query All" program. IF Time is 3:00 AM THEN Set ISY Query ELSE

It's possible that the device only reports a low battery alert. From zooz support: What voltages should the battery report for 100% and when there is a low battery alert? 3.2V - 3V is a full battery (100%) and the Z-Wave chip manufacturer requires all Z-Wave devices to report low battery at 2.6V.

Better than in the past

You should probably do the migration. Worst case scenario is that if the nodes are still incomplete after migration you could always do a remove and include on the devices. Be sure to do a Zwave backup on the ISY before migration, and make sure your Polisy firmware is updated prior to migration.

The error you're getting is usually caused by one of two things, poor communications between the device and the PLM or you entered an incorrect 6 digit address. It's easy to misread 8 and B, D and 0, etc.

When you use the "replace with" function, for an Insteon device it must be like for like, i.e. 6 button with a 6 button. You'll need to install the 8 button as a new device and delete the 6 button from the ISY. Any programs, and scenes that were used by the 6 button KPL will have to be reprogrammed to include the new 8 button KPL.

Support for the ISY was discontinued as it reached end of life. The last, and most current firmware is 5.3.4. Being that the ISY is discontinued it will not support some of the newer features that were released after it was discontinued. 5.3.4 (ISY994) - Last release for ISY994 - Current Release Announcements - Universal Devices Forum (universal-devices.com) If you want to stay current then you'll have to upgrade to the latest hardware, which is the EISY.

Who manufacturers the awning? Does the manufacturer offer a wireless remote to control the awning. If so, you might be able to control it directly via wifi, zwave, etc.

Line powered Zwave devices also act as Zwave repeaters, battery powered devices don't. Zwave is a mesh network, similar to Insteon. Depending on the distance your sensor is located from the eisy you'll mostly need a Zwave repeater. Take a look at the Aeotec range extender 7. Range Extender 7 – Aeotec It sounds like you not putting the sensor into the linking mode. Check your manual for instructions. Most battery-operated devices, when put into the linking/inclusion mode, will stay awake for about 4 minutes.