Everything posted by Techman
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Troubleshooting Programs
Seems you somehow have an extra byte in your program that shouldn't be there. try deleting the "Thermo Bonus Sensor" again, save the program then reboot the ISY. Then add the sensor back to the program. Post a screenshot of the email customization.
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New ISY994i getting red error LED
Some things to try: Check your ethernet cable. Check the ISY power supply voltage. Reboot the ISY Do you have a PLM plugged into the ISY? It's possible that the SD card is not seated properly or is defective
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Troubleshooting Programs
You have an extra character your temperature report which may be interfering with the value. Try deleting the Thermo Bonus Sensor in your program, save the program, then reenter it. T
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New Keypadlincs Delivered
What's the version number of the KPLs I wonder if they took older KPLs and updated the date for warranty purposes.
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New Keypadlincs Delivered
Looks like you bought the only two they had, they're now out of stock
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Odd Admin UI Behavior with Z-Wave Devices
It could be due to marginal communication issue or a minor issue with the Admin console. What version of the Zwave board do you have What are your ISY firmware and UI versions
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Weird 3am stuff with a few devices
It sounds like you have a defective device that when queried creates noise on the powerline. You might want to try independently querying each of your devices to see if you can narrow down the culprit.
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Troubleshooting Programs
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Zwave door sensor status empty after reboot
You can't query a battery-operated device as the device goes to sleep to preserve battery life. The admin console will always show a blank status for battery operated devices after a reboot until the device is activated. It doesn't retain the previous status.
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Insteon product availability
Just received this email: for my friends up North Hi all, This is the update I have been waiting to send! Not only do we have more units of the Dimmer Switch (2477D) in stock, we also have a very limited supply of the Keypad Dimmer, 6-Button (2334-232) and Keypad Dimmer, 8-Button (2334-222) available. Additionally, we have worked with our logistics partner and are now able to offer shipping to Canada. If you have not done so already, please create a new account on our new store at shop.insteon.com. Remember, this store account has nothing to do with your Insteon Hub account (ie, what email and password you use to log into your Insteon mobile app). Rest assured, we have more product in the pipeline. We will let you know when it hits the store later this month. Thanks, Ken CEO Insteon Technologies 4790 Irvine Blvd. Suite 105-665, Irvine, CA 92620
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E-mail TLS 1.2
Take a look at this thread, I think it has a solution for you:
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Java illegal URL redirect
@isy99user Take a look at these instructions. Before you download the ISY launcher you need to clear you Java cache and installed applications. ISY Launcher - Current Release Announcements - Universal Devices Forum (universal-devices.com)
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PLM occasionally “forgets” all of its links.
When you get home do a PLM link count. If the count is usually low, then it's most likely a PLM problem. You can also try doing a restore PLM which will write all the links stored in the ISY to the PLM. About how many Insteon devices do you have installed, that will determine what the approximate PLM link count should be.
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Restoring Keypadlinc Button Nodes
You may have to do a factory reset on the KPL, then right click on the device in the ISY and do a restore device.
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How to quickly test leak sensors
NO To test the sensor place it on a wet paper towel. Once the wet node is on you need to manually reset the sensor by pressing the set button once. The wet should then show as off and the dry mode as on.
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Java illegal URL redirect
Try clearing your Java Cache, be sure to check the box "all installed applications", then download the ISY launcher. The ISY 99i was discontinued and is no longer supported, however the ISY launcher should still work. The ISY firmware version should appear in the Version field of the launcher.
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Zwave migration from ISY
Looking ahead, what will be the process for the following: Zwave migration from ISY with 500 series board to Polisy with ZMatter board Zwave migration from ISY with 500 series board to eisy with ZMatter board Zwave migration from Polisy with Zooz 700 dongle to eisy with ZMatter board Where is the Zwave data stored in the ISY with the 500 series board, on the 500 board or in a file?
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Zoom meeting with Ken Friday
Here's the Zoom call link video: Insteon Zoom Call Sept. 23, 2022 - YouTube Hopefully someone has a link with better audio
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Zoom meeting with Ken Friday
Excellent idea. Are you planning on participating in the Zoom call, if so............... 1. What are his plans for a PLM, USB, serial, or both? 2. What products does he plan on restocking? 3. What is a realistic time frame for product availability? 4., Has he addressed the component failures that plagued the past Insteon devices?
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Polisy cannot be found after router reboots.
For some reason the router isn't seeing the Polisy. Make sure the Router is set up to "use the router as a DHCP server". Try reserving a fixed IP address to the Polisy in your Router
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Restored PLM now scenes are failing
Scene data links are stored in each device and the PLM If you disconnect the PLM and then activate a member of a scene all the other scene members should respond as they are not dependent on the PLM Being that the scenes work but not from the ISY, the restore PLM should correct your issues.
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Ecolink Chime/Alarm (review)
It's possible that the SD card had an issue, or wasn't fully seated in the Ecolink. Once the card is inserted, unplug the Ecolink, that seems to re-read the card once it's plugged back in.
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Insteon acquired and servers coming back up
I just received this response from Insteon as to the availability of PLMs and Insteon devices ----------------------------------------- The goal is to continue to sell a PLM option. The current problem is components. We do have other options that involve retrofitting other designs. I can't give you any specifics but the plan is to start the process of getting products back into the market by the end of the year or early next year. Thank you, Steve Lee Insteon Support
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Issues connecting in UD
The PLM was manufactured in the 46th week of 2016. It's possible that it has capacitors that are failing. Unfortunately, PLMs are difficult to find. Most of the forum members are either replacing the components or sending the PLM out to someone for repair. Hopefully someone who has had theirs repaired can chime in with more details When you power cycle the ISY and PLM. First plug in the PLM, wait about 15 seconds then power up the ISY You can also try doing a restore device on one of your problem devices to see if that resolves the problem.