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DennisC

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Everything posted by DennisC

  1. You could try rebooting, then clear Java cache, all 3 boxes. Then download new start.jnlp and run it.
  2. You get the Launcher from running start.jnlp available from UD website, but first you need to clear your Java cache he (all 3 boxes). You can download start.jnlp from here: https://isy.universal-devices.com/start.jnlp There is also a link in the wiki instructions page: https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop The not found box is the result of using an outdated Launcher. To correct the issue, clear your Java cache and download a new start.jnlp.
  3. From the About menu, what version firmware & UI are you running? When changing PLM, did you follow the correct procedure and did you do a restore PLM (different from restore backup).
  4. After the reinstall, did you try arming from admin console?
  5. Polyglot is software that allows node servers to run. You can access it from the eisy IP address and the 3000 port number like this: xxx.xxx.x.xxx:3000 Login should be the same as your eisy.
  6. I'm going to second the possibility of noise interfering with the Insteon signal. There are troubleshooting steps in the wiki for you to try.
  7. @Jimbo.Automates Is the above the correct entry?
  8. In the admin console, Elk Controller, does it say connected?
  9. Javi has posted about it in the past. Do a search in the forum.
  10. Once you have it working from the admin console, try syncing UD Mobile and try again.
  11. The plan is to eventually port it over to work on desktops.
  12. Already in the works, it is UD Mobile.
  13. Can you provide a little more information on exactly what you are doing and what the results are? Start be clearing your Java cache, being sure to check all 3 boxes and then delete files. Download a new start.jnlp from UD website. After download, click on start.jnlp to run. If that doesn't work, try deleting your state files and try again: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored Admin Console Minimized/Invisible and Cannot be Restored This is usually related Admin Console state files not being updated properly and especially in case of multi monitors. All you need to do is to find the following files in Java temp directory (on Windows: c:\Users\[Username]\AppData\Local\Temp) and delete them. Or, you can simply search the computer for udi_*.state or ud_*.state file patterns: ud_finder.state udi_finder.state udi_frame.state udi_launcher.state udi_pgm.state udi_tree.state
  14. You should open a support ticket with UD so they can investigate and correct the issue if it is in their firmware.
  15. Good. I would still suggest, things may not be working correctly if you are in safe mode. There may be an impact there, so don't make any changes, see if you can discover why you are in safe mode first.
  16. For email substitutions, you need to use the complete address, with the appropriate variable, see this wiki info if you haven't looked at it already: https://wiki.universal-devices.com/index.php?title=ISY-994i_Series:EMail_and_Networking_Substitution_Variables For example, for the Elk node server, if I wanted the armed status, I would use: ${sys.node.n002_area_1.GV0}. Where n002 is for my Elk node server. Sometimes if the driver shows up, you need to reboot.
  17. I would suggest you should start troubleshooting with the first thing that is wrong, namely ISY is in safe mode. That is not normal. Take a look at this from the wiki: https://wiki.universal-devices.com/index.php?title=INSTEON_Safe_Mode_Dialog I'm wondering is your migration was not complete, because of the safe mode start up. Have you tried rebooting since?
  18. Is this part a requirement of your camera to connect via rtsp? For my Foscam cameras, after port, I have: /videoMain You need to check the rtsp format required for your camera. Try using the command in something like VLC Media Player to see if you have the correct format.
  19. Why are you in safe mode? Are you using Insteon and is your PLM working? Since the address of each device changes with the node server, programs need to be fixed manually. A back up wouldn't help. Are you using any other node servers and are they working? As a test to see if the node server is connected to Elk, violate a zone and see if it shows violated in admin console.
  20. I tested the operation by creating the program I posted above. In the admin console go to the keypad device page and select query. The reading for F key press should be none. Next, go back to the program you created above, right click and select "run then". Go back to the keypad and the display for F key should now show value of the F key in your program. For initial testing, use an F key you are not currently using, not your key that calls police. First thing I would try is restarting the node server while watching the log with at least a setting of Info or debug from PG3. Check the log for any errors. Following this, I would power cycle eisy. If that still doesn't work, try the Discover button in PG3 for the Elk node server. If it still doesn't appear, you will need to send the log to the developer. Just to confirm, do those keypads all show up in ElkRP2?
  21. Thank you for the additional context. You can create a program triggered by your Zooz button that triggers the Elk F2 button. Like this: Test F Key - [ID 0067][Parent 00B1] If - No Conditions - (To add one, press 'Schedule' or 'Condition') Then Set 'Area 1 / Keypad 01 MB' F2 Else - No Actions - (To add one, press 'Action') I just manually tested this and it works. Note that you would need to add your Zooz button in the If statement to trigger the key press. You can observe this in the admin console under the Keypad device. Alternately, you could have a program that closes an Elk virtual output when the Zooz button is pressed. Then in ElkRP2, write an automation rule that upon the output closing, it dials the police. It could also chirp the siren on/off. Note, I have not tried this, but did confirm the rules are available to accomplish this.
  22. Sign in to ElkRP2 and connect to your system. From the left hand menu, select Users. From the top menu, select New - the dialog that opens usually prefills with 1 new user and the next user number, which you can change. Select user to copy from (yourself?). After the above, the new user 's window opens, where you can enter a name and a user code. You can also modify the Areas, User Authorizations and designate if this is to be a Duress code. When finished, don't forget to send to the control (button on last screen) and save to the database (save button from top menu.
  23. You can program a function key on the M1 as a burglar alarm, police alarm, fire alarm, medical alarm, etc. Elk has these and some additional ones available via the drop down list in ElkRP2 - Keyboard - Definable Keys. Note, you can designate either a single press or a double press of the F key to reduce the potential for an accidental press of the button. Back in eisy, you can create a program with any trigger in the "If" section to designate the same "F" key press on the selected keypad. If you are using UD Mobile, you can even have a tile that when pressed, will run your program and activate the defined alarm (and change color to maybe bright red?). On the M1KPNAV, you can name the F key you use with the name of the alarm (Police, Panic, Fire, ect). Also, as @kzboraysuggests, you can create a duress user code that can be entered on a keypad that would also trigger the designated alarm. This is can be convenient for holdup/forced entry situation. Does that answer your question?
  24. When you want to post a program, the best way is to right click the program name and select copy to clipboard. Then paste the program here. To check your program, right click on it and select status. I think you will see that the program has finished running the "then" portion of the program at the designated time.
  25. Have you tried doing a Zwave sync with and without Interview?
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