DennisC

Make sure your UI & firmware match. Did you clear your Java cache and download a new start.jnlp, which after running will install a new IoX Launcher on your desktop. After migration, you may need to go to each program, check it for errors or missing info and then save the program.

It was latter upgraded to 2A and if you decide later to use UD's ZMatter dongle, you would want the 2amp power supply. It won't hurt to use the 2 amp now, and you will be prepared. The load will only draw what it needs.

I know you indicted you followed all of the troubleshooting steps, but to double check, have you followed these steps from the wiki: admin.jnlp does not start the Admin Console If Java is indeed installed, the reason is that .jnlp file association is broken (it has to point to javaws.exe). Search for javaws.exe in the computer. Right mouse click and select "Open with" and point to "javaws.exe" to fix the .jnlp file association. Cannot find Valid Java Home This issue usually happens on Windows and when you have had multiple versions of Java installed especially the older version. What you need to do: Clear your java cache Uninstall all versions of Java using the Control Panel | Add/Remove Programs Delete these directories (if they exist): C:\Program Files\Java C:\Program Files\Oracle C:\Program Files(x86)\Java C:\Program Files(x86)\Oracle C:\Program Files (x86)\Common Files\Java C:\Program Files (x86)\Common Files\Oracle Open Search or click "Windows/Start" button: In the search box, type Environment and choose Edit the System environment Variables Click Environment Variables Under User variables for <username> Click on the Path | Edit and then delete all occurrences of Java and Oracle If you see JAVA_PATH, click on it and then click the Delete button Under System variables Click on the Path | Edit and then delete all occurrences of Java and Oracle If you see JAVA_PATH, click on it and then click the Delete button Click the OK button (3 times to get out of "System Properties") Reboot your computer Reinstall Java 64bit version If you were running the 32bit (x86) version of Java you might need these additional steps after reinstalling Java 64bit version: Open Search or click "Windows/Start" button: In the search box, type Environment and choose Edit the System environment Variables Click Environment Variables Under "System variables" Click "New..." For "Variable name:" type JAVA_HOME (ALL CAPS) For "Variable value:" enter the directory for your new Java install Example: C:\Program Files\Java\jre-#.# [NOTE: #'s will be current version just installed] You can click "Browse Directory.." to find the directory or type or paste it in the entry field. Click OK Find "PATH" (still under System Variables) Click "Edit..." Click "New" Enter: %JAVA_HOME%\bin Pay attention to CAPS Click "OK" (total of 3 times to exit "System Properties" Reboot your computer To confirm Java is on the system start Command Prompt or PowerShell and type java -version. You should get a result similar to: java version "1.8.0_371" Java(TM) SE Runtime Environment (build 1.8.0_371-b11) Java HotSpot(TM) 64-Bit Server VM (build 25.371-b11, mixed mode) IoX Launcher should be able to launch correctly every time now. If you still have issues please file a support ticket. Windows should update these entries as Java updates, but should you have issues you might need to update the JAVA_HOME directory above.

And the Polisy power supply is 12V 2A.

Do they show up directly in the wireless tag hub via cao tag website?

Then why do you have a run time in program A? You need to clearly list all of your requirements to get help. Right now we are guessing at what you want. It also helps to post both programs by right clicking on program and selecting copy to clipboard at the bottom of the list. Paste the results here.

To add to what was posted above, double check you have Configuration completed correctly.

Sounds more like a Java issue then a UD issue. Roll back to previous version of Java until it is squared away. If a restore point was created prior to upgrade it should be easy to go back.

Try showing your message on two lines in the body of your custom notification like this: The From and Subject should be empty.

That is exactly what the cable set was designed to do. Look at the photo again. You have to use all the cables and connector included in the kit. The RJ45 cable plugs into the PLM, the other end goes into the serial converter, and the remaining cable goes from converter to USB and plugs into eisy.

You can still either chirp the siren alarm x times or have the keypad beep. All you need to do is go to ElkRP2 and enable an output, you can call it Siren or whatever you want. Next, create a rule that when the named output (ex: Siren) turns on, then either chirp the siren x times, or beep keypad, or both. Back in ISY - Polisy - eisy, add to the Then portion of your program to turn the output you just created (ex: Siren) on for x time, or even cycle it on/off several times to get the desired effect.

There is an open issue regarding this. Currently, you can only trigger a program via function keys based on Status of Last Key. You can read more about it here: For now, a work around is to set an Elk output when a F key is pressed and then run the program when the output turns on/off. As described here: However, in your case, you are looking to press a F key to have Elk speak, but I would ask why do it that way? Why not just have the Elk node server tell Elk to speak the words?

Right here: Available here: https://www.universal-devices.com/product/serial-plm-kit/

Yes, I send temperature and humidity from my Weatherflow node server, which obtains weather data from my Tempest, to my Elk keypads. The instructions are here:

In addition, if you have installed a ZMatter board in to Polisy, you would have connected the Zigbee antenna to the board. So, yes, the ZMatter dongle can support Zigbee. Previously, UD has indicated we are waiting on firmware support.

You need to use a Cat5 cable from the PLM to Port A. I bolded the instructions in my post above.

No, you have an old ISY994. I posted instructions above, try another Cat5 cable. Let;s see if we can get you up and afterwards you should seriously think about upgrading to a new eisy.

Here are instructions from the WIKI Installation The serial connection is required to configure ISY's network parameters if using a non-DHCP-enabled router, or a direct connection to a non-DHCP-server computer; otherwise it is optional: Serial Connection Connect the DB9M end of the null-modem serial cable (included with PRO version) to ISY's Port B, and connect the DB9F end of the cable to the serial connector (or USB-to-serial adapter) on the computer. Network Connection If using a router, connect one end of an included Ethernet cable to ISY's Network jack, and connect the other end to an available port on the router. Alternately, ISY may be connected to a network switch or hub which is connected to the router. If using a direct connection to computer, connect one end of an Ethernet cross-over cable (not included) to ISY's Network jack, and connect the other end to the RJ-45 network connector on the computer. PLM Connection Connect one end of an included Ethernet cable to ISY's Port A, and connect the other end to the PLM. Note: If longer cables are required in order to reach the router or the PLM, any standard cat5/cat5e/cat6 Ethernet cable may be substituted. Do not use the cable that is included with the PLM. Apply Power Plug the PLM into a regular power outlet. Do not plug it into a UPS or into a protected power bar (a non-protected power bar is fine). An external power supply may be used with a 2412S PLM. An external power supply must be used with a 2413S PLM. 5-30 VDC 300 mA minimum Center positive 2mm male barrel jack A Radio Shack 273-028 set to 6V will work. ISY boots. The Rx, Tx, and Mem LEDs may flash briefly, and the PWR LED should be on steady. The two small green LEDs on the RJ-45 Network connector should be on, and may flash.

If you have labels that indicate Port A, then you do have an ISY994, which is at end of life and support is slated to end around the end of the year. You need to use a Cat5 cable to connect the PLM to your ISY994.

How about posting a photo of what you have. It doesn't sound like you have a Polisy.

A steady blue light? Are you sure? Polisy should have a steady green light. What color is the case of your unit that you have indicated is a Polisy? This is a picture of Polisy, does it match what you have?

If you just received a new PLM, you should have the correct cable in the PLM box. What firmware and UI are you running? Go to admin console and click on Help - About, to supply the information. If you have greater than 5.3.4, then go to Configuration tab and make sure Insteon Support is checked.

Ok, are you using the correct port on the back of Polisy: Connect one end of the included Cat5e cable to Polisy’s Network Port and the other to your network. You must use the port that’s closest to the right most edge of Polisy when the front of Polisy is facing you (closest to the db-9 serial port). Note: the network must initially be DHCP auto enabled If so, what are the lights on Polisy and is the green light on on the PLM?

The current version of firmware is 5.6.0, so you are on the most current version. There is no speaker on eisy, so yes, if you want to no what is going on, you need to open a ssh session and observe the log. I also want to commend you, you were able to follow the instructions and troubleshooting path by reading the forum post, well done.

I still think there might be some confusion over exactly which UD product you are using. You indicated above that: "The product of 994 I have is eisy" ISY994 is just that, ISY994. This was replaced by Polisy, which was replaced by eisy. There is no ISY994 eisy. The reason I am asking for clarification is because ISY994 used a serial PLM and eisy uses a USB PLM. To use the serial PLM with eisy, you need the converter cabling kit UD offers, or you need to make a cable along with some 3rd party equipment. To activate Insteon on eisy, there is a check box on the Configuration tab that needs to be enabled. To help us, help you, please clarify what you have, exactly what you have done and what is happening.