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DennisC

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Everything posted by DennisC

  1. DennisC replied to hart2hart's topic in ISY994
    Since the process of flashing a new SD card is rather simple if you have a good backup, I would suggest you might be better off spending the time to insure you have regular uncorrupted backups.
  2. You may want to take a look at the ISY Cookbook. It has examples of many different concepts and programs. https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Cookbook
  3. That error is 10 SMTP_FROM_TIMEOUT Try setting timeout higher just to see if it makes a difference.
  4. Check the error log for any errors. You might also try increase the timeout on the configuration page.
  5. The are currently 3 ways to run Nodeserver. On a Polisy (dedicated box from UD) an Raspberry Pi, or Polyglot Cloud (available through UD Portal). I don't believe the camera Nodeserver is available on Polyglot Cloud.
  6. @asbril does the Zooz double switch report status (at least the top light switch) back to the ISY? Thinking of an application that I need to use status in a program. Thanks
  7. I really think you should open a support ticket with UD. They are very helpful and usually respond quickly.
  8. You could open a support ticket with UD and have them take a look, but it does sound like you are maxed out. The good news is updating to Pro is just a software module to purchase from the UD store. You could even ask the help desk if they would issue a refund if the upgrade doesn't correct the situation.
  9. Maybe you should open a support ticket with UD.
  10. From the Wiki: Upgrading from 300 Series If you are upgrading from the 300 series, make sure you do: Z-Wave | Tools | Backup File | Backup ISY Follow the assembly instructions to swap the Z-Wave dongle with the 500 series version Upgrade to 5.2.0 or above Z-Wave | Restore The full instructions are below: https://wiki.universal-devices.com/index.php?title=Z-Wave:_Ordering/Assembly_Instructions
  11. From the Wiki: Upgrading from 300 Series If you are upgrading from the 300 series, make sure you do: Z-Wave | Tools | Backup File | Backup ISY Follow the assembly instructions to swap the Z-Wave dongle with the 500 series version Upgrade to 5.2.0 or above Z-Wave | Restore The full instructions are below: https://wiki.universal-devices.com/index.php?title=Z-Wave:_Ordering/Assembly_Instructions
  12. Check Help - About, do you have a "Pro" unit. If not, you may have hit a built in limitation of the device.
  13. Check your router for that IP address.
  14. Have you checked your error log to see what else maybe going on? I have a Schlage zwave door lock and utilize an Aeotec repeater without an issue.
  15. Here is some troubleshooting guides from the Wiki, try going down the list: https://wiki.universal-devices.com/index.php?title=Troubleshooting_Help
  16. If you have Have correctly installed as @MrBillsuggested, then it's most likely a firewall issue. Look in the Wiki here: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Closes_Automatically
  17. DennisC replied to JSchumann's topic in UD Mobile
    @Jimbois currently working on an Elk Nodeserver. It is currently undergoing testing. I am not sure if he is ready to open it up to additional tester yet. What I can tell is if you have an Elk, it will be worth the wait.
  18. Here is the link:
  19. DennisC replied to wswartz's topic in ISY994
    Have you added any new electronics around that time frame? It wouldn't hurt to power down the ISY, factory reset the devices and try again. Use the add method that requires you to type in the Insteon ID.
  20. DennisC replied to wswartz's topic in ISY994
    What firmware version are you running? Make sure your firmware and UI match or better yet, be sure to use ISY Launcher.
  21. Yes, and you also get the Network Module included. The portal will also allow easier connection from apps to your ISY without having to port forward.
  22. You would need a subscription to the UD portal. Here is some information: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Installation_Instructions
  23. You can also use one of the ISY apps (UD Mobile, Agave, Mobilinc) for lighting control instead of the Insteon apps. This will allow for more interaction when wanted with all ISY nodes.

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