Brian H

From a web search. Starter Bundle. ISY994i, 2413S PLM, X10 module and 3 Month trial of the Portal

Insteon bulbs are no longer being sold by Smarthome. So you probably will have to find an alternate light source. Hopefully one that an ISY994i can control.

The LED briefly flashing with power up is a typical capacitor failing symptom with switching power supplies. Replacing them with a good quality capacitor rated for switching power supply will usually fix the issue. Since you have a V2.3 C7 is the 220uF/50 V capacitor directly on the switching supplies output and is mounted horizontal over the PCB on long leads. If you can safely power it up with the front cover off. The voltage on the two C7 leads should be around 21.5 volts. I suspect it is very low and the five volt logic regulator is out of regulation. You may also see some of them bulging, rubber seal on the bottom swollen, top split to relieve the internal pressure from a failing capacitor. I looked at the capacitors we used in the 2413S PLMs. They looked like they should fit but size of replacements is kind of tight. The boards layout is different than the PLMs.Three of the values are the same as what we used in the PLM. C7 is the different one 220uF/50V in the rev 2.3. I had picked up a few 220uF/50V Low Impedance caps for future use. They are physically bigger and I don't know if mine will fit if I have to fix one. Tip. If you open the top cover. Go gentile. The beeper is glued to the top cover and I busted off the wires from the board on the beeper end under the glue holding it. The component glue holding C7 maybe a problem. Depending on how generous the factory was. The glue holding the LED from sliding in can also sometimes need gentle persuasion the pop off. Buying a new one would be easier but fixing it would be a nice reward.

The symptoms look like the power supply is failing. LED on for a short time is one of the symptoms. The 2450 I/OLinc does not use all the same value capacitors. There is a link here to what differences found in different revision 2450 I/OLincs. Mainly the C7 value. If you had a older revision I would recommend a 220uf/50 volt to replace the smaller values in older revisions. Low ESR or rated for switching supply use capacitors would be best. I believe the other three are the same as in the 2413S PLMs. https://forum.universal-devices.com/topic/21417-io-linc-hardware-differences-between-revisions/

I agree. The new plastic used in the present cases is not as good as the old plastic used in the older cases.

Yes. Both the old 2456D and present 2457D2 LampLinc modules have local control sensing. This small sensing voltage is enough to keep low power LEDs glowing when Off. The older 2456S ApplianceLinc also has the sensing current and will cause low wattage LEDs to glow. The 2635-222 On/Off modules don't have the sensing voltage and don't cause a low wattage LED to glow. The LampLinc manuals indicate you can turn On and Off local control sensing. I have found the sensing voltage is still there when disabled. Just ignored if you toggle the lamps local switch from on to off and back on. Found differences in the 2457D and 2457D2 manuals. Some of the older revisions did not have sensing. So I can't say if the small voltage is on the older revisions.

The 2443 Access Points have been replaced with the Insteon 2992-222 Range Extender. If your tests show it maybe needed. https://www.smarthome.com/insteon-2992-222-range-extender.html The 2450 I/OLinc is power line only. So if the power line Insteon signals don't reach its location. You possibility could need one. Since it is a 2457D2 LampLinc with out the dimmer parts. Some have the LampLinc or On/Off module. For future automation upgrades.

If you are curious. You could open the Event Viewer in Level 3. Then run the Scene Test and see what is displayed for module in question. In a scene that passed and the scent that the module failed. To see if the Max Hops=1 and what the Max Hops Left= is.

The Scene Test is a strict communications test. Turns the Scene being tested On and then Off. It sets the Max Hops=1 and if the module does not ACK with a Hops Left=1. The test shows a module as failed if the ACK is not received back. Probably if the Hops Left =0. I suspect that particular module in the tested scene . Is not sending an ACK back with out decreasing the Hops left count and showing a fail. I have had a Scene Test show a failed module but in normal use. I have seen no problems with the module.

The magnetic switch probably failed and was not closing when it should of.

The Memory and Error LEDs flashing is a can not communicate with the network. https://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs.2FLights. If the RX and TX LEDs on the back are also off. You may want to check the network cable and device it is connected to see if its jacks LEDs for the ISY994i are also both off.

The plastic seems to be quite brittle. If you look at how the pins and PCB is fastened to the back piece. That could also put stress on the back if the pins are firmly held by the outlets socket connections. I have worried about unplugging a few of mine. That seemed to be resistant to removal from the outlet.

Steve Lee posted on the Insteon Forums. There is lots of things going on but can't comment on it right now. https://forum.insteon.com/forum/main-category/new-insteon-device-wish-list/8221-plm-pro/page4

I have not seen the Light Pipe and paddle color change kits for the SwitcLincs in a long time. If they are going to concentrate on the Hubs. I hope they improve them. I have seen many reports the Hubs are also failing on a regular basis as the 2413 PLM's. Though it looks like they have a repair service for the HUB modules.

The I/OLinc uses the same switching power supply chip as the 2413 PLM does. It is possible the supply is going bad or it is an early hardware revision with the small value capacitor in the power supply.

I did see a pod cast a little while ago from an electronics show. Where Steve Lee has indicated new products where in the works but could not elaborate further. I have not seen anything on Smarthome and Smartlabs health. I have also questioned their present status and how many of the Insteon devices are now gone.

The relay outputs are not polarity sensitive. So controlling Low Voltage AC or DC is fine. As long as your voltage is less than 30 volts and 5 amps. The Sensor Inputs have a sensing voltage on them and ANY voltage applied to the sensor Inputs can damage the circuit. Modules can be set to go Off when a scene is started. So you may want to double check it is not set to go Off when the Keypad is turned On.

Does your ISY994iPRO/IR have a ZWave daughter board in it. To add ZWave support. That the modules use?

If the magnetic switch is not closing. You maybe able to use a test clip lead and jump across the switches lead wires. If the LED lights then the switch maybe not closing. I don't know how it would act if the switch was stuck closed. You could try tapping it a few times and see if it works.

The manual button Factory Reset is not necessary but a good measure anyway. The first progress message in the Restore Modem function is "PLM Reset". A software reset command is sent to the PLM.

I tried a V1.A 2411T and got basically the same set of messages you got. Mine was Reason 1. Firmware 4.7.3 as you have. Start Linking mode. Showed the proper Category and Subcategory 07 03 for the 2411T and a firmware of 4A in the 2411T. I vaguely remember some post here about 2411T modules. Something about SH had to have a certain firmware in the 2411T to work with an ISY994i. This maybe old now but the UDI wiki says. https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Linking_an_IRLinc_Transmitter UDI may have added information on adding a 2411T to your ISY994i system.

Another module that may assist you is an ELK 9200. It has a heavy duty 30 amp relay in it and can control a 220 volt load. Has a 120 volt coil and a standard AC cord on it. Controlled by an Insteon On/Off plug in module or another protocol like the old X10 Appliance Module. https://www.elkproducts.com/product-catalog/elk-9200-heavy-duty-relay-contactor Smarthome and other vendors do carry them. https://www.smarthome.com/elk-heavy-duty-relay-contactor-in-a-lockable-metal-structured-wiring-panel-enclosure.html The product you linked to. Looks interesting. Not much data on if it has relays in it or some AC Solid State Relays.

I know it was designed and I believe a few engineering prototype modules where made for testing. Then Smartlabs did a reverse on a commitment to provide the firmware for the Main and RF controller chips. With out the needed firmware the project could not proceed.

I am not willing to go to a V5 Beta. I had a terrible experience with one of the V5 Betas though not the presently available one. I hosed the SD Card in my ISY994i. The only fix was remove it, reformat it in a PC and start fresh.

As far as I have seen. Smarthome does not have a repair service except for their failing HUBs. If less than the two year warranty. You can get a warranty replacement. I have not seen any third party repair facilities mentioned anywhere.