Cant Access EISY|Home

[DBC]

EISY working great for past 10 months. Last week between midnight and 4 am it looks like the EISY lost all configuration. IP was lost, IoX wont connect, tried adding the EISY manually in the IoX client to no avail. Cant ping it. UDMobile wont connect ..... says cant contact host error 403. No other network changes made at that time. No router updates or changes. Rebooted EISY several times to no avail. Connected to screen and keyboard and can see bootup process running. ifconfig shows no ip address on re0. Any thoughts? 

[Guy Lavoie]

What version of IoX were you running up until now? 5.9.1 or older? If older, any hints that an update might have happened? Tried just unplugging and reconnecting the network cable, or a different cable? Everything else in your local network is working as before?

[Techman]

@DBC

In addition to what @Guy Lavoie suggested, try removing power from the eisy for about 30 seconds

[Guy Lavoie]

Since you can access it on the console, what happens if you try to reinitiate the acquisition of a ip address? Something like this:

sudo dhclient -r re0

What error message do you get, if any?

Edited 7 hours ago by Guy Lavoie