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Michel Kohanim

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Everything posted by Michel Kohanim

  1. elliott9, You have to make sure you are using 4.4.6 UI and Firmware. With kind regards, Michel
  2. Hi mdonato, The issue is that we had to put a LOT Of hooks in ISY Portal to support MobiLinc especially with regards to subscriptions. So, a simple process of subscription would require: checking the base URL, fixing it, checking the profile for My Preferred ISY, attaching it to the session, and a lot of other things that would have automatically worked if MobiLinc supported a path in the URL + fixed the headers. In short, I would say that ISY Portal is "emulating" MobiLinc Connect. You can test this by using ISY Web Access which is almost instantaneous. With kind regards, Michel
  3. Hi Jay M, My pleasure and thanks so very much for the feedback. I totally understand your point and it makes a lot of sense. Please note that you have 30 day money back guarantee so if you don't like it, you can return it free of charge. Thanks again and with kind regards, Michel
  4. Hi johnmsch, As jerland suggested, please try: 1. Please clear your Java cache: https://www.java.com/en/download/help/plugin_cache.xml 2. Go to http://isy.universal-devices.com/994i/admin.jnlp .. Use the generated ICON on your desktop (instead of browser) With kind regards, Michel
  5. Hi stusviews, That's fantastic ... the question is: should everyone go through the same exercise? What if each Echo had a device ID which was passed along to ISY Portal? It's really as simple as that since, right now, we are using Account instead of device ID. With kind regards, Michel
  6. Hello everyone, Thanks so very much for the lively discussion and all the input and feedbcak. As Teken suggested, as a company, our philosophy is pretty much anti-cloud. This said, we had no choice but to use the cloud for certain services such as Echo and IFTTT. To be perfectly frank, we are still paying off the initial development costs for the portal. Although we will add a lot more features to the portal, this said, these features will only be isolated to services that are cloud dependent. If there is any way to avoid the cloud, we will. Thanks again, With kind regards, Michel
  7. Hi kingwr, I couldn't agree with you more. Alexa must be location sensitive. With kind regards, Michel
  8. Hi kingwr, We are still waiting for approval! With kind regards, Michel
  9. Hi gonzo__007, Why do you do File | Restore Modem. Or, better yet, what trouble are you having now? With kind regards, Michel
  10. Hello MeDoISY( love the name!), I am so very sorry to hear. Cannot find any errors in the log. If you don't mind, would you please: 1. On the computer with which you have this problem, go to http://whatismyip.com 2. Send the IP address with a link to this post (http://forum.universal-devices.com/topic/18855-42216-partial-portal-connect/?p=175692) to support@universal-devices.com .. 3. Once we have this information, we'll coordinate a test window at which point we'll look for errors from that IP address With kind regards, Michel
  11. Hi barrygordon, Ditto ... I was actually shocked last night! All commands were accepted (without Echo second guessing me). With kind regards, Michel
  12. Hi Chuck, I am not more than confused! We are in Daylight Saving so it should be engaged! I will definitely have to take a look. Would you please send an email to support@universal-devices.com with a link to this post? We'll do a remote session to see what may be going on. With kind regards, Michel
  13. TheFallenAngel, No. Pure speculation on my part but they did say that they were going to review the list we sent them. They have been extremely professional in all their dealings with us and, thus, I have no reason not to believe them. With kind regards, Michel
  14. Hi theringnebula , Please DO NOT factory reset your ISY. If you can access your ISY remotely, then the only issues are: 1. You have bookmarked your ISY's IP address which is no longer the same 2. You are using Chrome which no longer supports the applet What you need to do is: 1. Clear your Java cache 2. Go to http://isy.universal-devices.com/994i/admin.jnlp... use the ICON on your desktop With kind regards, Michel
  15. Hi Chuck, Perhaps I didn't understand the issue. Are you currently in a state that honors DST? If so, from the drop down choose USA/Canada. If not, from the drop down choose Off. I am so very sorry for all these issues. This shouldn't have happened alas it seems that in some cases the DST migration was not successful (we added DST/Time zones for most countries in the world). With kind regards, Michel
  16. Hi Chuck, I am so very sorry to hear. Please note that all Skills will be migrated to their Smart Home APIs (no more Connected Home) for which we have submitted for certification. I think after the migration (early May) things are going to go back to normal. In all cases, we do keep sending Amazon feedback. With kind regards, ​Michel
  17. Hi Chuck, I am so very sorry. Please take a look at the attached. With kind regards, Michel
  18. Hello all, For me, things have gotten just a little better. Anyone else experiencing improvements? Now, it's back to just saying "Ok" and not get into a loop of "there's no x in Michel's profile". With kind regards, Michel
  19. Hi Techman, The only reason would be if the Java cache is cleared during the process. With kind regards, Michel
  20. Hi Guys, No, I haven't. I shall do so tonight. Things were a little better last night! But, just a little. With kind regards, Michel
  21. Hi Stu, Thanks so very much for the feedback! With kind regards, Michel
  22. Hi Xathros, Echo: 3202 Dots: 3202 They are all 3202 ... quite strange to say the least! With kind regards, Michel
  23. Thanks Gerry. Quick comments: 1. What happens if you remove the following from Program 2: $Time_of_day = 40 $Entertaining_mode = 0 $Cleaner_Present = 0 2. What happens if you remove the following from Program 3: Run Program 'Set Away Patrol' With kind regards, Michel
  24. Hi Gerry, Something definitely wrong unless the queue is filled up with events: 1. Programs run based on events that are in the queue 2. Events are pulled off from the queue on a first come first serve basis 3. Programs that work on Z-Wave/Insteon, wait for its completion 4. If programs create more events, then they will go on a queue to be processed So, the main question is: what are these separate programs doing? With kind regards, Michel
  25. Hi ahwman, I am also experiencing Alexa being dazed and confused (I don't have these issues with Dots). It's now replying back with "turned on x" instead of "ok" but randomly. Then, I get "I cannot find x in Michel's profile" + a lot of other anomalies. With kind regards, Michel
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