Michel Kohanim

Hi Paul, Security: perfect. Web page: you might have problems with javascript/browsers if it's cross domain. It would be best to go directly to ISY without hosting web pages on another server. With kind regards, Michel

Hi BigEfromDaBx, All Z-Wave thermostats should work. I personally use RCS Z-Wave (TZ45) thermostats as they are quite robust. With kind regards, Michel

Hi Jamison_IO, Unfortunately not. This said - and if you already have the network module - you can make your own: http://wiki.universal-devices.com/index.php?title=ISY-994i_Series_INSTEON:Networking#Dynamic.2FCustom_Page_Creation With kind regards, Michel

HI DualBandAid, No, you only need one account. Furthermore, you can create sub-accounts in your account in case you want each Echo to be tied to a specific account. With kind regards, Michel

Hello all, Thanks so very much for the feedback. Will try and reproduce. With kind regards, Michel

Hi nakedsavage, 1. Please go to Tools | Diagnostics | PLM Status/Info ... if it shows Disconnected, then 2. Go to Help | About and make sure your firmware is udi_oadr_xx rather than insteon_xx ... i.e. it might be that the PLM is not plugged in and your ISY is in safe mode If not, please use a browser and go to http://whatever-your-ISY-IP-Address ... if this does not work, please submit a ticket. With kind regards, Michel

Hi DualBandAid, Unfortunately you need one subscription per ISY. Sorry. With kind regards, Michel

Hi smokegrub, It may be best to submit a ticket so that we can see what's going on (links below). With kind regards, Michel

Hi smokegrub, Can you tell me what URL you use to access the remote ISY? It's always best to use: http://isy.universal-devices.com/994i/admin.jnlp With kind regards, Michel

Hi Guys, Good news from Benoit! This will be available once Amazon certifies our V2 implementation. This is currently not in prod, this is the change that has to be put in prod as soon as it is certified, before users start using it. This works as follow; The device discovery works only with the preferred ISY. So, if one wants to have devices coming from 2 ISYs, he would have to set the preferred ISY to the first ISY, run a discovery, change the preferred ISY to the second one, then discover again. Then, all devices from the 2 ISYs will be available. When a user turns on a device, the command sent to portal from echo will contain the original UUID the device belongs to, and the command will run against that ISY. Security is enforced; the UUID needs to still be in the account, and authorized. With kind regards, Michel

Hi Mike, Thanks so very much for the update. Quite ingenious! With kind regards, Michel

Very simple: forward your invoices to sales@universal-devices.com and request for a refund. With kind regards, Michel

mdonato, Unfortunately you cannot since MobiLinc app uses proprietary techniques for MobiLinc Connect vs. direct access to ISY (which is what we had to emulate for MobiLinc app to work). With kind regards, Michel

LeeG, THANK YOU. As you might remember, you were the one who helped us implement it in the first place. I guess with all the font changes, that button got disappeared. Thanks again SO very much! With kind regards, Michel

Hello all, There is a big distinction between Ecobee and ISY: Ecobee is only thermostats so you can have 10 thermostats and name them whatever you want. ISY is a collection of devices at different end points. So, it will become very difficult to manage 200 devices at different end points. This said, we'll look into it. With kind regards, Michel

Hi Dean, Are you using Status or Control? With kind regards, Michel

Hi DualBandAid, If this is for the same ISY, then you do NOT need to purchase anything else. Can you please elaborate on what you are trying to achieve? With kind regards, Michel

Hi Mark, You can configure EZFlora to act as a pump or regular irrigation zone. That option, unfortunately, is no longer visible in the UI because of the changes to the fonts. This said, you should be able to turn zone 8 on/off regardless with one difference: if not in pump mode, turning zone 8 turns off other zones. If in pump mode, zone 8 can be turned on/off independent of other zones. Is this NOT what you are experiencing? With kind regards, Michel

Hi giomania, Unfortunately this is a UI bug and already fixed in our next 4.x and 5.x branches. I am so sorry. With kind regards, Michel

Hi blueman2, If you have purchased the Network Module, then you get to keep it forever regardless of the Portal Module. On the other hand, if you ask us to extend your Portal Subscription, then when the portal subscription expires, your Network Module goes away. With regards to your math: you have already used Network Module for one year and thus the reduction in extension. With kind regards, Michel

Hi DualBandAid, Please send your UUID (Help | About) to support@universal-devices.com and request for deactivation. With kind regards, Michel

Hi kingwr The main issue is that we may get hid with 1000s of support calls! Will you handle those too? With kind regards, ​Michel

Hi kingwr, Yes, the main issue is the migration from v1 and v2. Amazon is looking into the possible impacts (such as having to forget all devices and rediscover vs. a seamless migration). With kind regards, Michel

Hi Doug, Since your ISY Portal subscription comes with the Network Module, it should be easy: http://wiki.universal-devices.com/index.php?title=ISY-994i_Series_INSTEON:Networking:Network_Resources#Sonos With kind regards, Michel

Hi Nakynaw, You are not day dreaming and 100% possible as Paul outlined in the post #3 above: http://forum.universal-devices.com/topic/19108-switching-switchs/?p=178682 . I also strongly recommend that you peruse the Wiki and what you can do with scenes: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:How-To_Guide#Scenes With kind regards, Michel