Michel Kohanim

Hi Amigo, There's no such a thing in ISY (read only). The best you can get is to create a portal account that's not an Admin. And, with that you'll only have access to error log, log, and ISY information. With kind regards, Michel

Hi sales319, I am with MWareman ... I think your PLM has lost its links. Please take a look at: http://wiki.universal-devices.com/index.php?title=INSTEON_No_Status_Feedback_From_Devices With kind regards, Michel ​

Hi B.A, Unfortunately the trial period is over. Yes, it should be very fast. With kind regards, ​Michel

Hi Morris, Not yet but we will work on them once we figure out how to address #2 below. The main issues are: 1. Thermostats in ELK are not Thermostats in ISY and have different APIs 2. ELK is a security system and opening up those APIs to Alexa has major security ramifications (i.e. Alexa, ask izzy to disarm) With kind regards, Michel

Hi kowaj, Please send your UUID to support@universal-devices.com. With kind regards, Michel

Hi kowaj, Did you force stop services before uninstalling MobiLinc? If so, please send your UUID to support@universal-devices.com . With kind regards, Michel

Hi Junky, We have not heard back yet. With kind regards, Michel

Hello curmudgeon, If you are still having problems, please do not hesitate to contact our support (links below). With kind regards, Michel

Hi Scott, Thanks so very much for the update and I am so very glad it worked out. With kind regards, Michel

Hi thewisteron, Disabling AVAST will not help (the packet filters are still there). Try: 1. http://isy.universal-devices.com/994i/admin.jnlp 2. Cancel out of Admin Console 3. In ISY Finder (behind Admin Console) click on the Add Button 4. Enter https://whatever-your-isy-ip-address-is(note: https and not http) 5. Close Admin Console 6. Restart the Admin Console (icon on your desktop) and then choose the https address With kind regards, Michel

Hello the wisetron, Do you happen to have AVG or AVAST? If so, please take a look at: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Configuring_a_Firewall_for_Your_ISY With kind regards, Michel

Hi MWareman, Please make sure you have your ISY in the Preferred ISY field on My Profile in the Portal. If that fails, would you please send your UUID to support@universal-devices.com? With kind regards, Michel

Hi Barry, Correct! Hi Chuck, No worries at all. We don't give up easily. With kind regards, Michel

Hi Ron and Chuck, Thanks so very much for your votes of confidence. It means a LOT and pretty much what we strive for. We'll get this figured out soon especially since Amazon has been excellent. Thanks again and with kind regards, Michel

Hi Scott, May I suggest 4.4.1 UI? It allows you to change the font sizes and, although there are some anomalies (programs), it should help: http://forum.universal-devices.com/topic/17359-release-441-beta-is-now-available/ With kind regards, Michel

Hi Chuck, I am not sure I understand what you are asking. We are waiting for certification from Amazon Connected Home (which is different than the Skill). Unfortunately I have NO ETAs and cannot provide any guarantees as to where they will go and how long it will take. We would gladly refund your money for the portal. With kind regards, ​Michel

Hi kowaj, Yes, Benoit pushed a fix into production over the weekend and, thus far, it seems to be working very well. With kind regards, Michel

Hi jmed999, It's not the thermostat. It's ISY. Please take a look at all the: Thu 12/17/2015 07:16:21 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 INST-TX is transaction from ISY. So, it must be one of your programs. With kind regards, Michel

Hi whywork, Thanks so very much! Fixed ... I am going to have to waive this to the impact of age! With kind regards, Michel

Hi klebel, Have you recently changed the PLM? Does the scene actually work when you click on On/Off? Do devices respond when you physically turn on/off the controller in the scene? With kind regards, Michel

Hi klebel, Have you recently changed the PLM? This is usually due to the PLM not having the same address as what's in the nodes. Also, have you ever done a File | Delete Modem? What you might want to try is to right mouse click on any of the devices in the scene | Diagnostics | Show Device Link Table and then click on Compare. Once that's done make sure a) they are identical and you don't have any 00 00 00 records in the middle. With kind regards, Michel

Hello everyone, Thanks so very much for all the feedback and offer to help funding certification. This said, you have already paid for ISY Portal and it would not be fair to charge you again. In the meantime: 1. Benoit and I decided that we'll add a Tool in the portal so that only a select few devices/programs will be included in the Skill and you can name them. This way a) changing names and spoken words take effect immediately (you don't have to ask Alexa to refresh devices) changes to the tool won't require firmware updates in ISY and c) it's more user friendly (getting away from Java/Admin Console) and d) the same paradigm can then be used later for IFTTT integration. I must admit that every time we decide to do anything in the portal, I get the hibby jibbies alas, at least in this case, I am convinced that it makes more sense to put this in the portal than it is in ISY/Admin Console 2. Alexa Skills Team contacted us and provided invaluable suggestions as far as how to structure the utterances. We'll have to go through recertification but the combination of your invaluable feedback and Alexa Team's recommendations I think we'll have a very fine tuned Skill 3. Heard back from Alexa Connected Home team ... they are having a discussion about our predicament and they will get back to us shortly ( I am optimistic) Hi Digger, You can NOT say "switch x on". It has to be "switch on X". With kind regards, Michel

Hi Jrissmill69, This very much sounds like the thermostat itself. Is it possible to change the dead band configuration to 3 degrees (temporarily) and see if that works? If not, then I would suggest contacting Venstar. With kind regards, Michel

Hi Ryan0751, Please make sure you follow the instructions in the link below after you replace your PLM: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Replace_Modem_.28PLM.29 With kind regards, Michel

Hi mwester, I agree with a configuration utility that only links devices and programs to nodes. As far as adding constraints, I think that would be a good idea too but not included in the spoken field but as a parameter. Hi Bxsteez, Is the profile ISY or MobiLinc Connect? Please note that the credentials are those for the portal. If you are still having problems, please do not hesitate to submit a ticket. Hi Barry, Thanks so very much for the offer. At the moment, though, we lack resources for setting up an RPi with emulator and, at the end, all has to be moved to the portal with a different programming environment (Node.js). Amazon requires a certificate for which the subject (or alternate subject) is that of the domain and verified. So, in the long run, having emulator locally will probably not work unless everyone gets a regular DNS name for his/her IP address with all that goes with DNS records and their administration. If they lax this constraint (or if you have managed to figure out how to do this) I would love to have a local solution and yours will be the ultimate since it already works and most probably we can include it in Polyglot. Hi kck, I totally agree. As a matter of fact, I was at IPSO meeting last week and we went through the same exact things alas with no results! With kind regards, Michel