Everything posted by Michel Kohanim
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Cannot access upgrade file on Mac OS X
Hello jstens, I am so very sorry to hear. Please contact our tech support (links below) and we'd be delighted to help. You might want to try and traverse to Macintosh HD folder and then traverse back. With kind regards, Michel
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Can't Get SMTP Messages Going
Hi Mikes, I am so very sorry for not answering your post. Please note that we have a dedicated tech support staff who are ready/eager to help (links below). As far as port 465, it's used for SSL (which is an obsolete standard replaced by TLS). As such, please do not use 465/SSL and use 587/TLS instead. If that does not work, you will need to ask your ISP whether or not they support TLS and, if so, on which port. Again, please use the links below in case you require urgent attention. With kind regards, Michel
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Irrigation Requirement 4.2.4 Question
Hi jmed999, What Michael suggested does precisely what we did prior to 4.2.x release. With kind regards, Michel
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Subscription Data Questions
Hi Oliver, The WSDK documentation on page 37: http://www.universal-devices.com/develo ... -4.2.5.zip With kind regards, Michel
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Elk variables not displaying in custom message
Hello jwddsinc, I am so very sorry I didn't respond back. I am so very glad you got it to work and appreciate the fact that you reported back. With kind regards, Michel
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Irrigation Requirement 4.2.4 Question
Hi jmed999, Are you looking to reset it to an arbitrary negative number? With kind regards, Michel
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How To: Enable Internet Access
Hi Mike, Please contact our tech support so that we may help you more expeditiously. Links below. With kind regards, Michel
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Subscription Data Questions
Hi oratzes, Can you please let me know what you need from ISY perspective? Information on events and what they mean can be found in our WSDK. Beyond that, what else are you looking for? With kind regards, Michel
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Irrigation Requirement 4.2.4 Question
Hi jmed999, It did go away due to some users having issues with mud under heavy rain. With kind regards, Michel
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Status not displaying in admin display
Hi RLIKWARTZ, It's more expeditious if you were to call our tech support (links below) and we would be delighted to help figure out the root cause. With kind regards, Michel
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Program to run only when device first turns on
Hi kegacide, Perhaps it would be best to contact our tech support team (links below)? With kind regards, Michel
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Elk alarm activation / deactivation to trigger ISY994i event
Hi jwddsinc, Yes, it does. With kind regards, Michel
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list of possible isy99i thermostats
Hi buffyandsneaky, Unfortunately not. With kind regards, Michel
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Weather Module/Irrigation - Clarifications needed
Hi Waketech, Yes. Yes ... to reset: http://wiki.universal-devices.com/index ... the_Module No, irrigation requirement which also includes rain information. It means that your plants require 0.125" of water per cycle. You use Irrigation Requirement: http://wiki.universal-devices.com/index ... _If_Needed With kind regards, Michel
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Venstar T1900 replacing ok but..
Hi Matt, Only certain firmware versions of INSTEON thermostats support setting time. And, you can use a program in ISY to set the time on those thermostats. With kind regards, Michel
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All devices turn on - intermittent.
Hi Guy, No, the problem you are having is related to status mismatch between what the IOLinc has reported and what it responds with after query. The only thing that would cause this is Trigger Reverse but your is not set. You might want to contact our tech support (links below) to further investigate what might be causing this issue. With kind regards, Michel
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All devices turn on - intermittent.
Hi junkycosmos, You do need the PLM that comes from SmartHome. It seems that you don't have that one. Please contact us (links below) and specifically request for a PLM to address All on. With kind regards, Michel
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Several Questions
Hi Rob, Comments below. Many things have changed including UPnP disablement ... REST path is http://your.isy.ip.address/rest You need an application that uses REST to communicate with ISY. Where did you find this information? Z-Wave has a multi sensor. I am not aware of any for INSTEON No. With kind regards, Michel
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Unable to get/set up email notifications
Hello ejh3, Please submit a ticket (links below) and we'd be delighted to check and see what may be going on. With kind regards, Michel
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Unable to get/set up email notifications
Hello ejh3, It seems that ISY is not able to resolve DNS names to IPs. If you have configured your ISY with a static IP address, you might want to consider reverting to DHCP. With kind regards, Michel
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Android users...
Hello rvc, 1. Z-Wave is still beta and will remain beta till we get certified 2. We do not share anything with MobiLinc that's not been shared publicly and with other 3rd party developers 3. We do not know MobiLinc's software development plans 4. I asked Wes to post so that he would have a voice jmed999, We are pretty open to anyone interested in developing an Android app for ISY. With kind regards, Michel
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Can't Get SMTP Messages Going
Hi Mikes, Thank you ... we should be able to figure out the issue once we login to your system. With kind regards, Michel
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Can't Get SMTP Messages Going
Hi Mikes, If you are still having problems, please do not hesitate to submit a ticket (links below) and we would be delighted to help. With kind regards, Michel
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Android users...
Hello everyone, As mentioned before, we are investigating other Android alternatives and we would be delighted to help with this effort. If anyone has any ideas please do let us know. With kind regards, Michel
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4.2.4 Weather Questions
Hi Teken, If you are using personal stations, it's possible. If not, then no. You do not need to use locate. Just click on the Find button and then type winnipeg. With kind regards, Michel