Michel Kohanim

Hi Big517, No, this is INSTEON packet issue. As far as Z-Wave status updates, it all depends on the type of device you have (whether or not it reports its status). With kind regards, Michel

Hi sloop(linc), Been a long time. Your firmware is way too old and the newer devices are all dual band and I doubt they would work with your OLD PLM. furthermore, 99 is now superseded by 994. So, if you still hate INSTEON and all the xxxlincs, I think it's the right time to throw the towelinc! With kind regards, Michel

Hi AJ, If you have 994: http://www.universal-devices.com/docs/I ... 0Guide.pdf With kind regards, Michel

Hi unispeed, Unfortunately that state is not queryable. So, as soon as you upgrade ISY, the state is lost and cannot be queried till the next time you change the state on the thermostat itself. With kind regards, Michel

Hi switches, Thanks so very much for the details which I am sure others will find useful. My only concern with using so many Motion Sensors is if you have 2413S PLM. As it has been reported before, in some cases, too much RF traffic might corrupt one of the packets and turn it into an ALL On packet. Have you ever noticed that all your lights have turned on? Thanks again and with kind regards, Michel

Hi Teken, Thanks so very much for understanding. We'll get it implemented hopefully soon. With kind regards, Michel

Hi Teken, I was in touch with Ben last week and he basically gave us the packet format for "current" and not temp. In short, this is a requirement that we are tracking and we'll eventually implement. With kind regards, Michel

Hi fba, Yes, it is in plans. With kind regards, Michel

Hi JimsEvilTwin, Thanks so very much. My recommendation: 1. If you are using DHCP reservation and if your router is either Linksys or NetGear, please do make sure you have their latest firmware 2. Please do Tools | Clear Error Log 3. Upgrade to 4.1.0 (viewtopic.php?f=25&t=12604) Please let the unit run for a couple of days and then send your Tools | Error Log to support@universal-devices.com. With kind regards, Michel

Hi fba, Are you trying to change the local on level? If so, the scene must be equal to the device you are trying to change the on level on (when you click on the scene, it will say Applied Locally). This said, older switches require a REBOOT before changes take effect. See above. 1. I do not think you want to use Backlight level which is applied TO ALL the buttons and is basically the brightness level of the buttons. What you want to do instead is to put the button that you need to control inside a scene and then turn on/off the scene based on the condition 2. Although in this case you should be OK, but - and just for the sake of recovery after power outage - it's best to have two different programs with opposite conditions (one for Then and one for Else). With kind regards, Michel

Hi jonathanud, This is great. With your permission (email), I have added your contribution to our Wiki. Thanks SO very much! With kind regards, Michel

Hi JimsEvilTwin, It seems that you have very many DNS resolution errors. Quick questions: 1. Do you have Verizon FIOS or DirecTV? 2. Have you configured your ISY with a static IP address? 3. Do you have a 994 or 99? With kind regards, Michel

Hi bconen, I do not know if the problem is the PLM that's why I asked for the version. If 9A or 9B, you should be OK. I think the IOLinc itself is defective. With kind regards, Michel

Hi kellymcc, That's the issue with your program. If you wish, you can right mouse click | Copy to Clipboard, and then paste it here. With kind regards, Michel

Hi Michael, Yes, indeed they are ! With kind regards, Michel

Hi smokegrub, Please note that the only Zigbee thermostat we currently support is RCS TZB45. With kind regards, Michel

Hi kellymcc, Your customization file (1.NTC) is not saved properly. Please try saving it again. With kind regards, Michel

Hi bconen, What's your PLM version? I seriously think that this device is defective. With kind regards, Michel

Hi jfteague, I am so very sorry for tardy reply. For this types of issues, it's always better to submit a ticket (links below). With kind regards, Michel

Hi apostolakisl, Ok, so basically Update changes the icon to green arrow but it doesn't actually update the contents of the program. Correct? If so, we can at least have a place to start from! With kind regards, Michel

Hi Bob, Do you get status updates for any other of your devices? With kind regards, Michel

Hi bconen, Please make sure that this device is not already added to your ISY (click on ISY and then sort by Address). Once you have done that, please factory reset the IOLinc and this time try Link Management | Start Linking. With kind regards, Michel

Hi dennisric, Please submit a ticket and we'll help you out. With kind regards, Michel

Hi apostolakisl, Admin Console tags programs that have changed and thus you would get the green arrow on each. The main question is whether or not you do get the green arrows BUT the update does not update ISY. Or, you do not even get green arrows? With kind regards, Michel

Hi apostolakisl, This is a serious bug (if indeed a bug). So, in short, the programs are not saved. Questions: 1. Is it possible that you have another instance of Admin Console somewhere else? 2. Have you recently made any changes to your firewall settings? 3. Would it be possible to use https to communicate with ISY for a while and let me know if it continues to happen? Thanks so very much for the feedback. With kind regards, Michel