Everything posted by Michel Kohanim
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Control Stereo?
Hi ferdies, I am not sure if there's an impact but you need to either change the user-agent or completely remove it. What you have there does not make sense. The rest looks good. With kind regards, Michel
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Mini Remote options
Hi Guys, This is UI related and it should be fixed in the next code drop hopefully by Sunday. With kind regards, Michel
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Module Installation
Hi guedesluz, Please try 8.8.4.4. If that also fails, please send your router's logs to support@universal-devices.com. With kind regards, Michel
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iOS 7 Home Screen Shortcut to ISY994i Hangs On Load Config
Hi John, I am not sure what you are suggesting. ISY, just like any web server, is responding as it should for a request to a resource that DOES NOT EXIST. Are you suggesting that we should go find all the apple-specific URLs out there in the world, trap them in ISY, and randomly return images that we like? I must say that from our inception Apple has been nothing but a nightmare for us. From MAC to iPhone/iPad, Airport, Airport Extreme, etc. A good portion of our tech support calls is to address Apple issues. This has led us to believe that Apple does have territorial mentality and pretty much forces everyone to use their native features: a) see above as an example and for the longest time, Apple had its own Java implementation which were never up-to-date with the latest versions. Mind you, ISY's html interface is HTML and Javascript (AJAX) which 99% of other browsers and mobile devices support. But, of course, Apple has to inject its own images and we have to change the firmware to "ignore" apple! Quite frustrating to say the least. With kind regards, Michel
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Mini Remote options
Hi blueman2, This is a UI issue and related to Java threads. It has nothing to do with the remote itself which is fully supported. Simply restart the Admin. With kind regards, Michel
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Weather Bug - What data is available?
Hi Andy, Yes, but low priority. With kind regards, Michel
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Weather Bug - What data is available?
Hi Andy, Forecast is not included in WB parameters. It's a different API call which we have not yet implemented. With kind regards, Michel
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Access from outside the firewall
Hi cloyd474, What port have you forwarded and is it the same port as ISY's HTTPS port? Please note that some routers may use the same port (443) and thus you might have to change ISY's https port and change the port forwarding rules. If you are still having problems, please do not hesitate to submit a ticket and we'll be delighted to schedule a remote session and help you out. With kind regards, Michel
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Foscam P/T Camera problem
Hello abuttino, So, the problem is only on one position. Have you tried running the program manually to see if it works at all? How about when you click on the Test button on the resource. Does that work? With kind regards, Michel
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Commercial / Industrial version of ISY - like device ??
Hello telljcl, I think the first question would be: what are you trying to control and/or sense. If thermostats and heavy duty load controllers, RCS Zigbee thermostat/load controller will be sufficient. If you want to change every switch in every class room, then your wireless of-the-shelf-inexpensive choices are pretty limited: INSTEON, Z-Wave, or UPB. Zigbee thermostats and load controllers. Z-Wave will be available soon. Again, the question is what you are trying to achieve. I very much doubt you would want to have the same configuration as your home at school. Yes. With kind regards, Michel
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Strange Message on Sign-On
Hello Everyone, Java 1.7.45 has introduced a twist which requires all jar files to include a manifest file with a security attribute (Permissions). If your Java security settings is set to Very High, then 4.0.5 (UI) will be blocked. In this case, you have two choices: 1. Clear your Java cache and then go to http://isy.universal-devices.com/994i/4.0.11/admin.jnlp 2. Or, change your security settings in Java Control Panel to High (instead of Very High) ... I do not recommend this We have also updated all the UI in default locations and thus Admin Console might be downloaded again and the UI version will be 4.0.11. With kind regards, Michel
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Commercial / Industrial version of ISY - like device ??
Hi telljcl, ISY994iZ Series has been successfully used in a variety of school buildings including a high school with 5 different buildings. The addition of high powered Zigbee allows you to communicate with RCS thermostats and load controllers without any additional wiring. Furthermore, ISY is OpenADR 2.0 (a) and soon ( certified which means that it can participate in demand response programs provided by your utility. With kind regards, Michel
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input needed on replacing switches
Hi Julie, Did you follow my instructions and, if so, where you successful in upgrading to 2.8.16 and then 3.3.10? Xathros, as always, thanks so very much for your help. With kind regards, Michel
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Troubling opening programs menu in the isy994i
Hi pinkfish, It seems that ISY has a lot of problems getting a DHCP/IP from your router. If you are still having the same issue, please go to Tools | Diagnostics | PLM Info/Status and let me know what you see. Also, reboot your ISY and let me know the pattern of lights on the front of the unit. With kind regards, Michel
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Thermostat Purchase Advice
Hello LKO, If you don't mind Z-Wave, we are going to have our Z-Wave solution out soon which supports almost all Z-Wave thermostats. If you are more into energy monitoring OR if you have a very large house wherein Z-Wave might not be functional, then our Zigbee module allows you to communicate with RCS Zigbee thermostats (TZB45). Please note that it's an either/or thing: either Z-Wave OR Zigbee. With kind regards, Michel
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Internet Access
Hi Michael, Excellent suggestion and the only reason we have not has been the fact that it's become ingrained into the forum, user guides, tutorials, videos, etc. and thus a massive change. We are hoping to completely remove it from the menu and put it in the configuration tab. With kind regards, Michel
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Please help
Hi Paul, Please check your email. I think the unit you got was not new and thus there might be some programs in there that are causing a conflict. Sent you instructions to factory reset. And, if you can get the contact information for your ebay seller, I would very much like to contact him and figure out his business model and warranty information. With kind regards, Michel
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Internet Access
Hi Tag29m, It seems that your router does not support UPnP. What you need to do is File | Disable Internet Access and then create the port forwarding rule manually: http://wiki.universal-devices.com/index ... PnP_Router With kind regards, Michel
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sensors
Hi Don, Do you have any baby monitors? With kind regards, Michel
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Lack of email notifications while on vacation
Hi Wayne, Error Log please and not the log. With kind regards, Michel
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Lack of email notifications while on vacation
Hi Wayne, Have you looked at the Error Log to see if you have SMTP errors? http://wiki.universal-devices.com/index ... MTP_Errors With kind regards, Michel
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Keypad Linc to Initiate a Program
Hi PurdueGuy, You are correct and the reason we chose not to do it that way is in the list I outlined. In short, for the sake of consistency (and not having to query things all the time). With kind regards, Michel
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Keypad Linc to Initiate a Program
Hi PurdueGuy, Welcome to our world! I am not entirely certain what you are referring to. You can set the status of individual LEDs if they are inside a group. Furthermore, you can create mutual exclusive and other group combinations between the buttons inside the group and ISY will provide you with the correct status for each. Every time you query a KPL, ISY does actually query the status of those LEDs as well. If the question is why we do not set the LED backlight using direct commands, the reasons are: 1. Used lease common denominator between different KPL versions, engines, and compatibility 2. Backlight buttons signify a scene regardless 3. Within a scene, there's a consistent manner in which ISY handles mutual exclusive groups and other group combinations 4. As a rule (and unless we are forced such as for the case of iMeter Solo), we do NOT like to query devices frequently just to get their status. As a matter of fact, you can remove our 3AM query and everything should still work With kind regards, Michel
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Error Log Question
Hi LeeG, as always, you are 100% correct. Hi nokin, in your case, these are HTTP requests to ISY : 192.168.1.133:59177->80 192.168.1.133= source IP address 59177= source port 80= ISY port So, someone/something from 192.168.1.133 at port 59177 called the http port (80) on ISY. This information becomes valuable if you have hackers bombarding ISY so you will know their IP address/port. With kind regards, Michel
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Error Log Question
Hi nokin, 170001 is informational messages. If you have Event Viewer on using level 3, then you will many of these informational messages. With kind regards, Michel