Michel Kohanim

Hi Steve, The problem seems to be missing certificate. i.e. when you first downloaded the dashboard, you didn't accept the certificate from Universal Devices, Inc. What you need to do is to go to Control Panel | Java | Security | Certificates, remove all Universal Devices, Inc. certificates and then retry the dashboard URL. With kind regards, Michel

Hi CaliLabs, Unfortunately not. We do not have their APIs. With kind regards, Michel

Hi Techman, It's definitely not a configuration problem. To Timeout: this happens if the recipient you want to send the email to is not recognized (or blacklisted) by your server. You might want to try a different to. With kind regards, Michel

Hi Techman, Did you change the From field every time? Please note that some mail servers are very strict as far as what you can put in the From field. Can you tell me what you are putting for the From field in each case? With kind regards, MIchel

Hi Techman, ISY is complaining about From ... it seems that your mail server either does not like the account or the From field. With kind regards, Michel

Hi Peter, The only reason why a defective PLM might cause issues with network is if you have programs that do a lot of things with INSTEON devices and thus put a lock on the communications task. With kind regards, Michel

Hi Peter, If all LEDs are on, then there's a flash error. If only RX is on and them error is blinking, then the problem is that the SD Card is either loose or defective. If Error/Mem blink simultaneously, then the problem is network related (probably an IP conflict). If you are still having problems please do not hesitate to submit a ticket (links below) and we'd be delighted to help. With kind regards, Michel

Hi Vinnie, There's really no harm with unplugging the network jack from ISY. The mem/error just indicate that ISY is not connected to the network and that's a perfectly OK configuration as well. With kind regards, Michel

Hi kaplansa, MAC does have GateKeeper that does act as an Anti Virus/Firewall. May I humbly recommend using https (instead of http) to access ISY and let me know whether or not there are any improvements? Most firewall software are more lenient with httpS traffic. With kind regards, Michel

Hi Techman, Those error messages are completely benign and have nothing to do with email/notifications. The only entries that have anything to do with email/notifications are those starting with -5000x: http://wiki.universal-devices.com/index ... MTP_Errors If you do not see any errors then either the program is NOT running (perhaps the body and/or subject are evaluating to NULL) or the emails are ending up in your junkmail. With kind regards, Michel

Hi DualBandAid, Unfortunately that's the only way currently. The reason is that anything that evaluates to "False" causes the Else to run and that may include conditions that you do not wish to have included. With kind regards, Michel

Hi osurh18, It's quite possible that ISY was in Safe Mode. The next time this happens go to Tools | PLM Info/Status. With kind regards, Michel

Hi multiplex, Please send an email to sales@universal-devices.com and we'll do our best to accommodate. With kind regards, Michel

Hello ESB, If you have identical thermostats that work fine but this one does not work, then I would consider that this specific thermostat is defective. With kind regards, Michel

Hi Barry, I think it would be best to make it a state variable simply because the program will NOT be evaluated when you change an integer variable. With kind regards, Michel

Hi johnnyt, I empathize with you and your dilemma. As far as instructions: 1. They are already in http://wiki.universal-devices.com/index ... r_ISY-994i page 9 2. We cannot have instructions for each CA 3. There are some CAs that have signatures that were not supported by 4.0.5, those are fixed but we are in Alpha and I cannot give them out unless it's asked explicitly 4. I would assume for something as novel/sophisticated as certificates and their application, our tech support would have been a better choice With kind regards, Michel

Hi johnnyt, Do you still have the existing certs that you created? If so - and since you are on 4.0.11, you can use an updated dashboard that supports SHA2 certificate thumbprint/signatures. Please send an email to support@universal-devices.com and we'll help you with the process. With kind regards, Michel

Hi johnnyt, Are you on 4.0.11 alpha? With kind regards, Michel

Hi Barry, Unfortunately not: every time you subscribe, the status of all controls/properties are published. With kind regards, Michel

Hi Barry, Err is a control that identifies Error condition on a node. Since Error is not a status, it's used in Responding/Not Responding conditions in programs. Err = 0 means that this device is responding. Err = 1 means that this device has had communication issues. With kind regards, Michel

Hi brklaas1, Thank you. The main question is whether or not you rebooted ISY with the new PLM before doing any restore device/modem. Please note that newer I2CS devices require a link from the PLM before they start communicating with the PLM. As such, it's very important that the order of events has rebooting ISY with the new PLM as its first step. With kind regards, Michel

Hello bclarke01, Yes. #121 ... priority low. With kind regards, Michel

Hi Rich, This should work for your requirements. With kind regards, Michel

Hello brklaas1, kclenden is 100% correct. I would not start fresh at all since I really do not think the problems you are reporting have anything to do with ISY but with the INSTEON/Configuration changing. Actually, I really cannot think of any good reasons why you would start from scratch unless you moved or you wanted to start from scratch. With kind regards, Michel

Hello rossarmstrong, This is quite baffling. Personally, I suspect one of them is really not what it's reporting to be. Please have both of them added, rename the old one to OLD-LAMPLINC and the new one to NEW-LAMPLINC. Once you have done that, go to http://your.isy.ip.address/rest/nodes ... save as .xml and send to support@universal-devices.com. With kind regards, Michel