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Michel Kohanim

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Everything posted by Michel Kohanim

  1. Hi rossarmstrong, If indeed you have 2456D2 and 2457D2, then they are compatible and you should be able to replace them. Please do make sure one is NOT a S2 (switch) and the other D2. With kind regards, Michel
  2. Michael, Not natively but you can assign to a variable and then revert. With kind regards, Michel
  3. Hi Matt, Those errors simply mean that a subscriber did not gracefully unsubscribe and ISY had to terminate the subscription. Nothing to worry about. With kind regards, Michel
  4. Hello all, Thanks so very much for the feedback and we already have this in our list. This said, I have to emphasize that, like all other WiFi thermostats (EcoBee, Honeywell, NEST, Filterrete, etc.) this thermostat also has a closed API and requires communications with a cloud based service to which you have to register. As such, it stays pretty low on our requirements list since it breaks our philosophy of "autonomy". With kind regards, Michel
  5. Hi rossarmstrong, It's quite possible since, and most probably, the subcategory is not identical. What's your UI version? (Help | About) With kind regards, Michel
  6. Hi 16sail, I am so very sorry to hear. Please note that you cannot really "disable" AVAST since the filtering rules remain. I have two suggestions: 0. Reboot ISY 1. Either use httpS (most firewall software are more lenient with https) OR 2. Put ISY's IP address in the exclusion/white/trusted list in Avast With kind regards, Michel
  7. Hi Dale, I am so very sorry to hear. Basically, the main issue is that ISY cannot communicate with your device for which there are multiple reasons: 1. Phase issues 2. Signal Quality/noise issues 3. Signal Strength issues The first thing I recommend is to plugin the IOLinc in the same outlet as the PLM and retry. If that also fails, then the problem could be the IOLinc itself. Please open Tools | Diagnostics | Event Viewer, change the level to 3, and retry. Please copy/paste the contents to here. With kind regards, Michel
  8. Hi Bob, Thanks so very much for the update! With kind regards, Michel
  9. Hello everyone, Just sent an email to Earth Networks. This is not normal. They did change their APIs/Servers for customers who do not use their commercial APIs (8/31/2013) but we were promised that there would be no impact to commercial API users of which we are one. With kind regards, Michel
  10. Hello ES1400, You can add ISY's IP address to the trusted zone/exclusion list in AVG. Alternatively, most Firewall software are more lenient with https traffic so you might want to try connecting to ISY using https instead of http. With kind regards, Michel
  11. Hi jmed999, The only thing I can think of is that perhaps the station ID for your backyard's weather station has changed? With kind regards, Michel
  12. bmartinette, You do not need to do File | Enable Internet Access if you are creating port forwarding rules in the router. It's an either/or thing. With kind regards, Michel
  13. Hi Barry, That's the international format which we have used for more than 6 years. It would be quite difficult to just change it now. And thus my suggestion that perhaps you can have it in any format you like if you use /rest/log. With kind regards, Michel
  14. Hi Barry, You have access to logs in a CSV format by /rest/log. You can do/format as you wish with it. Please review the WSDK for time representation (is an NTP number). With kind regards, Michel
  15. Hi Barry, They should change if and only if you see the same changes in the Admin Console. Do they? With kind regards, Michel
  16. Hi Barry, Yes, you can ... you just need the networking modules and then you can upload all your files in the webserver directory: http://wiki.universal-devices.com/index ... Networking . If all goes well, we can even add it to ISY's default web pages. With kind regards, Michel
  17. Hi Barry, I am a little confused: the first statement says that the only thing you see is Status (temp) and then the question is why don't you see any temperature changes. So, which one is it as the two statements are contradictory. With kind regards, Michel
  18. Hi Guys, apologies for being late to the party. Responding/Not Responding acts as a Control not status. With kind regards, Michel
  19. Hi Barry, How about you adding that as a feature!!! This is perfect for Javascript. In short, we do not have any plans. With kind regards, Michel
  20. Hi Eric Dominguez, Sincere apologies for tardy reply. For future reference, support information is in the signature in all my posts. Also, here's the link to our support page: http://www.universal-devices.com/udi-support/ With kind regards, Michel
  21. Hi hbsh01, please contact us! With kind regards, Michel
  22. Hi Scott, I am so very sorry. This is clearly an ISY that has not been programmed. Normally, I would have asked for you to get a replacement from SmartHome. This said, we need to get to the root cause of this unit not having been programmed but shipped. As such, would you be kind enough to send an email to support@Universal-devices.com with a link back to this post? We'll send you a replacement unit immediately. Again, please do accept our sincere apologies. This should not have happened to begin with. With kind regards, Michel
  23. Hi hbsh01, Sincere apologies ... please send an email to support@universal-devices.com and we'll help diagnose/debug. With kind regards, Michel
  24. Hello widnerm, Yes, precisely! Please do let us know if we can be of further assistance. With kind regards, Michel
  25. Hi John, 1. 2. http://wiki.universal-devices.com/index ... ide#Scenes With kind regards, Michel
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