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Michel Kohanim

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Everything posted by Michel Kohanim

  1. Hello guedesluz, The original UI does support streaming. With kind regards, Michel
  2. Hi dennisric, Increase the timeout. If that fails, please do be kind enough to submit a ticket. It's not fair for you to have to keep going back and forth on the forum. With kind regards, Michel
  3. Hi Galen, thanks so very much! Hi bevlin761, if you are still having problems, please do not hesitate to contact our tech support team. With kind regards, Michel
  4. Hi dennisric, I do not see any SMTP errors so: 1. Either subject or body are evaluating to NULL 2. Or, the emails are going to your junkmail With kind regards, Michel
  5. Hi Drew, Are you saying that you are trying to add the KPL button to a scene to which it does NOT already belong but you get a warning dialog that it's already a member? With kind regards, Michel
  6. Drew, Dual band PLM in combination with Motion Sensor programs that turn on/off a KPL backlight. Please put a delay between sensing the motion and activating the backlight. Also, do you have ELK? With kind regards, Michel
  7. Hi dennisric, Can you copy/paste errors starting with -5000x in your Tools | Error Log? With kind regards, Michel
  8. Hi Tim, Got it. Sorry for the confusion. In that case, I do not think you'd be able to. With kind regards, Michel
  9. Hi mking0310, I am so very sorry to hear. Connection failure could mean that ISY cannot get out to the Internet. The first thing to do would be to look at your Tools | Error Log and then check which error you got: http://wiki.universal-devices.com/index ... MTP_Errors With kind regards, Michel
  10. Hi Tim, That's should be the default. Yes. With kind regards, Michel
  11. Xathros, you are 100% correct. Please note that max file size is the file size with raw data. Once transformed to human readable, it can be much larger than 3 MB. With kind regards, Michel
  12. Hi viper, I am so very sorry to hear. This does not look good. I tried finding a user guide or anything useful alas - and apart from turn off directory browsing - I could not find anything. As far as ISY is concerned, we really cannot do anything above and beyond logging the attempt. I am so very sorry. With kind regards, Michel
  13. Hi galentx, Can you please send a screenshot of what you see + a copy of http://your-isy-ip-address/rest/emeter/metering/log to support@universal-devices.com? With kind regards, Michel
  14. Please submit the ticket one more time and this time with CONTACT information such as email address or phone number and not just 'I'. With kind regards, Michel
  15. My pleasure Harold! With kind regards,
  16. Hi Wayne, Is your system lightly loaded or highly loaded? If the former, there's probably nothing to flush. If the latter, we will need to do more investigation. With kind regards, Michel
  17. Pierre, Thanks so very much for your interest. Please do NOT buy ISY99i as it's no longer supported and you will be wasting your money. Please purchase an ISY994i. With kind regards, Michel
  18. Hi all, The time for the file is local time on your computer. The last entry the error log depends on when the contents of the logs were flushed. When you do Tools | Log/Error Log, ISY tries to flush everything BUT, for the sake of efficiency, it will not if other file system tasks are pending. And, please note that there are cases that there's really nothing in the log for long spans of time ... i.e. it's not the case that ISY just logs things every minute. With kind regards, Michel
  19. Hi bobluckey, Noted! With kind regards, Michel
  20. Hi Harold, I am so very sorry to hear and thanks so very much for the feedback. We would be delighted to send you a power supply. Please send your shipping address to sales@universal-devices.com and link to this post. With kind regards, Michel
  21. Hi galentx, As long as you have the Extended PAN ID set and you have registered your ISY's EUID + Install Code, all you have to do is to ask Oncor to enable Join for a few minutes and then ISY will automatically join the meter. At the moment, the problem is that the meter is not in Join mode and thus scanning, joining, down. With kind regards, Michel
  22. Hi andrew67, LeeG is 100% correct. The main question is whether or not ISY is still writing to the RL2. This is indicated by a green --> Writing icon on the node. With kind regards, Michel
  23. Hi jrover, Thanks so very much for sharing! With kind regards, Michel
  24. Thanks so very much Brian! With kind regards, Michel
  25. Hi belias, This is excellent and thanks so very much for sharing. May I have your permission to put a link to this post in our Wiki under examples? Thanks again. With kind regards, Michel

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