Michel Kohanim

Hi bconen, I do not know if the problem is the PLM that's why I asked for the version. If 9A or 9B, you should be OK. I think the IOLinc itself is defective. With kind regards, Michel

Hi kellymcc, That's the issue with your program. If you wish, you can right mouse click | Copy to Clipboard, and then paste it here. With kind regards, Michel

Hi Michael, Yes, indeed they are ! With kind regards, Michel

Hi smokegrub, Please note that the only Zigbee thermostat we currently support is RCS TZB45. With kind regards, Michel

Hi kellymcc, Your customization file (1.NTC) is not saved properly. Please try saving it again. With kind regards, Michel

Hi bconen, What's your PLM version? I seriously think that this device is defective. With kind regards, Michel

Hi jfteague, I am so very sorry for tardy reply. For this types of issues, it's always better to submit a ticket (links below). With kind regards, Michel

Hi apostolakisl, Ok, so basically Update changes the icon to green arrow but it doesn't actually update the contents of the program. Correct? If so, we can at least have a place to start from! With kind regards, Michel

Hi Bob, Do you get status updates for any other of your devices? With kind regards, Michel

Hi bconen, Please make sure that this device is not already added to your ISY (click on ISY and then sort by Address). Once you have done that, please factory reset the IOLinc and this time try Link Management | Start Linking. With kind regards, Michel

Hi dennisric, Please submit a ticket and we'll help you out. With kind regards, Michel

Hi apostolakisl, Admin Console tags programs that have changed and thus you would get the green arrow on each. The main question is whether or not you do get the green arrows BUT the update does not update ISY. Or, you do not even get green arrows? With kind regards, Michel

Hi apostolakisl, This is a serious bug (if indeed a bug). So, in short, the programs are not saved. Questions: 1. Is it possible that you have another instance of Admin Console somewhere else? 2. Have you recently made any changes to your firewall settings? 3. Would it be possible to use https to communicate with ISY for a while and let me know if it continues to happen? Thanks so very much for the feedback. With kind regards, Michel

Hello guedesluz, The original UI does support streaming. With kind regards, Michel

Hi dennisric, Increase the timeout. If that fails, please do be kind enough to submit a ticket. It's not fair for you to have to keep going back and forth on the forum. With kind regards, Michel

Hi Galen, thanks so very much! Hi bevlin761, if you are still having problems, please do not hesitate to contact our tech support team. With kind regards, Michel

Hi dennisric, I do not see any SMTP errors so: 1. Either subject or body are evaluating to NULL 2. Or, the emails are going to your junkmail With kind regards, Michel

Hi Drew, Are you saying that you are trying to add the KPL button to a scene to which it does NOT already belong but you get a warning dialog that it's already a member? With kind regards, Michel

Drew, Dual band PLM in combination with Motion Sensor programs that turn on/off a KPL backlight. Please put a delay between sensing the motion and activating the backlight. Also, do you have ELK? With kind regards, Michel

Hi dennisric, Can you copy/paste errors starting with -5000x in your Tools | Error Log? With kind regards, Michel

Hi Tim, Got it. Sorry for the confusion. In that case, I do not think you'd be able to. With kind regards, Michel

Hi mking0310, I am so very sorry to hear. Connection failure could mean that ISY cannot get out to the Internet. The first thing to do would be to look at your Tools | Error Log and then check which error you got: http://wiki.universal-devices.com/index ... MTP_Errors With kind regards, Michel

Hi Tim, That's should be the default. Yes. With kind regards, Michel

Xathros, you are 100% correct. Please note that max file size is the file size with raw data. Once transformed to human readable, it can be much larger than 3 MB. With kind regards, Michel

Hi viper, I am so very sorry to hear. This does not look good. I tried finding a user guide or anything useful alas - and apart from turn off directory browsing - I could not find anything. As far as ISY is concerned, we really cannot do anything above and beyond logging the attempt. I am so very sorry. With kind regards, Michel