Michel Kohanim

Hi brendan_muir, LeeG is 100% correct! Need a little more input. Why do you have to change the programs? With kind regards, Michel

Hi Patrick, This is quite strange. Can you create a shortcut to http://10.0.2.202 without the /WEB/INDEX.HTM? With kind regards, Michel

Hi bgalbraith, My recommendation is this: 1. Pick one of the devices with which you have IR problems 2. Do a factory reset on it 3. Go to Admin Console, Right Mouse Click on it, and then choose Restore Device If this works, it tells us that some of your devices have lost their programming during the outage. With kind regards, Michel

Hi Wayne, Fortunately not since all our applets/applications are signed by a Certificate Authority known to all computers/browsers. With kind regards, Michel

Hi Alan, We shall ... just need to figure out the "when" part! With kind regards, Michel

Hi imxuf92, Until such time that we implement websockets, there's really no easy way for static HTML pages (without the help of dynamic cgi/script backend) be able to provide real time information. So, unfortunately so, at the moment you have to: 1. Have your server subscribe to ISY 2. Have your server read/parse events coming from ISY 3. Somehow update your page using either websockets OR some other more dynamic UI framework With kind regards, Michel

Peter, I think you and I are on different realms and it would be rather difficult to speak the same language let alone help with troubleshooting. Tasks are blocked = they will NOT respond till they get the lock. If all tasks are blocked, then nothing will respond till at least one gets the lock. If you have a dead PLM while many different things (including web and programs) are trying to control INSTEON things, then all HTTP task will be waiting for the lock and thus will not respond. With kind regards, Michel

Hi Steve, At this point, I think it would be best to submit a ticket so that we can schedule a call and help you install it. With kind regards, Michel

Peter, ISY does multi-tasking and does everything that's necessary to keep it functioning. HTTP tasks are not network related; they are application layer tasks that have to get a lock before they can do something to INSTEON. The same lock is needed for all other tasks that need to do something with INSTEON. If the PLM is defective, getting that lock gets pretty difficult because a) the queues get full and the reach a timeout. With kind regards, Michel

Hi Steve, You can ignore the Unknown Error (x out of it) and then go to Network Settings. I need more information as what you are trying to achieve as it does not look like a self signed certificate. Are you trying to install a wildcard certificate? With kind regards, Michel

Hi Steve, The problem seems to be missing certificate. i.e. when you first downloaded the dashboard, you didn't accept the certificate from Universal Devices, Inc. What you need to do is to go to Control Panel | Java | Security | Certificates, remove all Universal Devices, Inc. certificates and then retry the dashboard URL. With kind regards, Michel

Hi CaliLabs, Unfortunately not. We do not have their APIs. With kind regards, Michel

Hi Techman, It's definitely not a configuration problem. To Timeout: this happens if the recipient you want to send the email to is not recognized (or blacklisted) by your server. You might want to try a different to. With kind regards, Michel

Hi Techman, Did you change the From field every time? Please note that some mail servers are very strict as far as what you can put in the From field. Can you tell me what you are putting for the From field in each case? With kind regards, MIchel

Hi Techman, ISY is complaining about From ... it seems that your mail server either does not like the account or the From field. With kind regards, Michel

Hi Peter, The only reason why a defective PLM might cause issues with network is if you have programs that do a lot of things with INSTEON devices and thus put a lock on the communications task. With kind regards, Michel

Hi Peter, If all LEDs are on, then there's a flash error. If only RX is on and them error is blinking, then the problem is that the SD Card is either loose or defective. If Error/Mem blink simultaneously, then the problem is network related (probably an IP conflict). If you are still having problems please do not hesitate to submit a ticket (links below) and we'd be delighted to help. With kind regards, Michel

Hi Vinnie, There's really no harm with unplugging the network jack from ISY. The mem/error just indicate that ISY is not connected to the network and that's a perfectly OK configuration as well. With kind regards, Michel

Hi kaplansa, MAC does have GateKeeper that does act as an Anti Virus/Firewall. May I humbly recommend using https (instead of http) to access ISY and let me know whether or not there are any improvements? Most firewall software are more lenient with httpS traffic. With kind regards, Michel

Hi Techman, Those error messages are completely benign and have nothing to do with email/notifications. The only entries that have anything to do with email/notifications are those starting with -5000x: http://wiki.universal-devices.com/index ... MTP_Errors If you do not see any errors then either the program is NOT running (perhaps the body and/or subject are evaluating to NULL) or the emails are ending up in your junkmail. With kind regards, Michel

Hi DualBandAid, Unfortunately that's the only way currently. The reason is that anything that evaluates to "False" causes the Else to run and that may include conditions that you do not wish to have included. With kind regards, Michel

Hi osurh18, It's quite possible that ISY was in Safe Mode. The next time this happens go to Tools | PLM Info/Status. With kind regards, Michel

Hi multiplex, Please send an email to sales@universal-devices.com and we'll do our best to accommodate. With kind regards, Michel

Hello ESB, If you have identical thermostats that work fine but this one does not work, then I would consider that this specific thermostat is defective. With kind regards, Michel

Hi Barry, I think it would be best to make it a state variable simply because the program will NOT be evaluated when you change an integer variable. With kind regards, Michel