Michel Kohanim

Hi Barry, You have access to logs in a CSV format by /rest/log. You can do/format as you wish with it. Please review the WSDK for time representation (is an NTP number). With kind regards, Michel

Hi Barry, They should change if and only if you see the same changes in the Admin Console. Do they? With kind regards, Michel

Hi Barry, Yes, you can ... you just need the networking modules and then you can upload all your files in the webserver directory: http://wiki.universal-devices.com/index ... Networking . If all goes well, we can even add it to ISY's default web pages. With kind regards, Michel

Hi Barry, I am a little confused: the first statement says that the only thing you see is Status (temp) and then the question is why don't you see any temperature changes. So, which one is it as the two statements are contradictory. With kind regards, Michel

Hi Guys, apologies for being late to the party. Responding/Not Responding acts as a Control not status. With kind regards, Michel

Hi Barry, How about you adding that as a feature!!! This is perfect for Javascript. In short, we do not have any plans. With kind regards, Michel

Hi Eric Dominguez, Sincere apologies for tardy reply. For future reference, support information is in the signature in all my posts. Also, here's the link to our support page: http://www.universal-devices.com/udi-support/ With kind regards, Michel

Hi hbsh01, please contact us! With kind regards, Michel

Hi Scott, I am so very sorry. This is clearly an ISY that has not been programmed. Normally, I would have asked for you to get a replacement from SmartHome. This said, we need to get to the root cause of this unit not having been programmed but shipped. As such, would you be kind enough to send an email to support@Universal-devices.com with a link back to this post? We'll send you a replacement unit immediately. Again, please do accept our sincere apologies. This should not have happened to begin with. With kind regards, Michel

Hi hbsh01, Sincere apologies ... please send an email to support@universal-devices.com and we'll help diagnose/debug. With kind regards, Michel

Hello widnerm, Yes, precisely! Please do let us know if we can be of further assistance. With kind regards, Michel

Hi John, 1. 2. http://wiki.universal-devices.com/index ... ide#Scenes With kind regards, Michel

Hi hbs01, You can inspect the cert using Windows (open it). Or, if you can get Java console open, if the Cert does not end with = or ==, then in all likelihood it's SHA2. With kind regards, Michel

Hi hbsh01, I am so very sorry to hear. I think I know the problem which the same as the one for GoDaddy: the certificate is using SHA2 signature and throwing ISY off. If you don't mind waiting for our next Beta, in a month, then that's the solution. If you cannot wait, please send an email to support@universal-devices.com and we'll send you our alpha which has this fixed. With kind regards, Michel

Hi Alan, Session resumption is a feature of TLS that basically reuses the negotiated keys across multiple connections so that you would not have to incur the cost of negotiating keys (10 seconds) on every connection. Hi giesen, Understood and you are correct on both counts. We do have multi-user requirement on our plate AND we do have plans for a security enhancement release. So, at least there's hope! With kind regards, Michel

Hello cableudi, I am so very sorry to hear. Would you be kind enough to submit a ticket (links below) so that we can address these issues immediately and more efficiently? With kind regards, Michel

Hi giesen, Yes we can but even that requires development. I am concerned that SSL is taking too long. It should NOT if the client (i.e. eKeypad) uses session resume. It should only take 10 second on the initial connection. The rest should be just a little longer than http (still less than a second). With kind regards, Michel

Hi paauto, That's normal since it was not the scene turning on/off but the controller in that scene as such nothing in the log. You will get a log entry if someone explicitly turns on/off the scene on ISY. With kind regards, Michel

Hi Clearwater1957, Yes, indeed Verizon ActionTech routers AND DirecTV have been quite a nightmare for us since they keep "assuming" ISY is a media server and try to extract media from it. This said, you should not have any problems accessing ISY. Questions: 1. Is your ISY setup with static IP address? If so, you might want to go back to DHCP 2. Do you have any port forwarding rules for your ISY? If so, please remove them temporarily and see whether or not there are any improvements 3. And, finally, if you can ever access ISY, please download Tools | Error Log and send it to support@universal-devices.com With kind regards, Michel

Hi paauto, Yes, indeed sounds like a loop. You really do not want to have programs that a) have conditions based on devices in a scene and impact the same scene. For those, it's best to just use the scenes without programs. With kind regards, Michel

Hi ticklemeozmo, You are 100% correct and I am not disputing that API keys are more secure. This said, currently we do not have that framework and it'll require much development and major regression testing. At the moment, we do recommend: a) Changing the certificate Accessing ISY using HTTPS when outside (even inside) c) Change your password With kind regards, Michel

Hi ticklemeozo, Unfortunately we do not plan to provide any unrestricted access to ISY especially given all the reports of security holes/attacks to home automation devices. With kind regards, Michel

Hi ticklemozmo, I am so very sorry but we have explicit information in 994iZ Series as far as devices that are supported: http://www.universal-devices.com/commer ... -z-series/. Furthermore, there are 100s of different types of Zigbee devices each one of which uses a different profile or proprietary protocol. In short, just because something is Zigbee it does not mean that it'll work with anything else Zigbee (actually, in the case of Zigbee, the reverse is more true). With kind regards, Michel

Hi paauto, This is bizarre and something we have never experienced before. If they are alternating, then it seems there is an ISY program that's doing this. Can you look at the logs for that time period and look for any entries with the User being Program? With kind regards, Michel

Hi switches, There are no options. With kind regards, Michel