Michel Kohanim

@Boomer50BMG, I do not see any issues neither in the log, nor event viewer log/error log. The only short duration glitch was when you tried to synchronize your Z-Wave nodes. Are you certain you are using the ISY Launcher? With kind regards, Michel

@madcodger, THANK YOU. With kind regards, Michel

@madcodger, Thanks so very much for the feedback. You see, we are funding this whole UD operation from the OEM/Utility related projects. Charging $20 more a year will neither make or break us. And, going through the exercise and having to respond to complaints is much more time consuming than concentrating on what has brought us to this point to start with. For instance, had we moved our focus to a better app/UI, we would have diverted our focus from IoT/Smart Grid and would have been bankrupt ages ago. You see, the Home Automation market is replete with sub $70 hardware, but nice UI, with none of which we can compete. Neither can we compete with Home Assistant. So, charging more would alienate the most of the same people who would want a nice UI/app. So, at the moment, our core model remains functionality (especially related to IoT/Smart Grid) rather than presentation. With kind regards, Michel

@chrishick, If your SD card is corrupted, I do not think you can backup. But, it does not hurt to try. Worst case scenario, you will have to factory reset and restart. With kind regards, Michel

@Teken, I agree but comments such as "any of them to operate or operate correctly" are so generic that it's impossible to assign to a bug and fix. Which one? What's the issue? What's missing? Of course, I am rather shocked because I doubt there's anything less reliable than Aeries and their throttling algorithms. With kind regards, Michel

@JLOB, Please see attached.

@JLOB, Do you see a button with the caption Enable Content? If so, please click it. With kind regards, Michel

@chrishick, I suspect so. What you need to do is: https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card With kind regards, Michel

@Kajtek, The latest UDX package will install all the necessary packages including p37-aiohttp. To get into the polisy, please use admin/admin. Then do: sudo pkg update sudo pkg upgrade sudo reboot Once polisy reboots, it will install everything you need. With kind regards, Michel

@magellan, Please contact support and we'd be delighted to help you out. With kind regards, Michel

@firstone, I just realized that this has been there all along. The node server developer (or anyone) can set a hint for any device using: /rest/<path to the node>/set/hint/0x01020304 where the last component is the hint in hex. Example: /rest/ns/3/nodes/n003_73121dea8c/set/hint/0x01020304 Here's the link to Hints in github: https://github.com/UniversalDevicesInc/hints With kind regards, Michel

Hello all, Sincere apologies ... we had to rebuild 4.7.3 since our code signing certificate is to expire in March 2020. So, the new Launcher, will use 4.7.5 UI for anything below 4.7.5. You can upgrade to 4.7.5 (identical firmware as 4.7.3) but it's not mandatory. With kind regards, Michel

@Blackbird, Please submit a ticket so that we can do a remote session. With kind regards, Michel

@KeviNH, There's really no need to upgrade. With kind regards, Michel

@mwester, THANK YOU THANK YOU THANK YOU!!!! With kind regards, Michel

@btreinders, I have no clue without looking at your program. With kind regards, Michel

@pgattu, You have dangling node server in the cloud that does not exist in ISY. This is causing major connectivity issues. Please make sure your ISY and PGC are in synch. Also, forum is not tech support. With kind regards, Michel

@pgattu, I already responded to your ticket. The first thing would be to check ISY error log. With kind regards, Michel

@btreinders, Do you have a good backup? With kind regards, Michel

@Wes Westhaver, Please open the Event Viewer, change the level to 3, and see whether or not there's any traffic when you get these dialogs. With kind regards, Michel

@btreinders, Unfortunately not. I suspect you have an infinite loop. If you have ISY994i (not ISY994i ZW+), unplugging the PLM puts ISY in safe mode and no programs will run. With kind regards, Michel

@Wes Westhaver, The link doesn't work. With kind regards, Michel

@dbwarner5, I agree. This said, sales are through UD and therefore there's always a 30 day money back guarantee just like everything else we sell. With kind regards, Michel

@dbwarner5, Pricing depends on the developer. From UD perspective, nothing changes: you can either pay a one time payment for the Network Module ($49) or subscribe to ISY Portal (~10/year). With kind regards, Michel

@steveschwartz, The path is the same. You need to print the topology, rename your Z-Wave devices, and update your programs. The rest of the issues seem to have been related to using the wrong UI. You must use the ISY Launcher after the upgrade. With kind regards, Michel