Michel Kohanim

@sthughes, Please send your error log to support@Universal-devices.com . With kind regards, Michel

@wswartz, It's best to use something that subscribes to ISY and then logs to the database. There are couple of open source libraries that can do this for you: https://www.universal-devices.com/isy-developers (under Legacy) With kind regards, Michel

@zhangyeus Please remove all port forwarding rules to ISY. It seems that you might be getting hacked. Also, it seems that you have insteon communication issues. Please try moving the PLM to a different outlet. With kind regards, Michel

@GQuack, The name of the parameter is api_key (in lower case). With kind regards, Michel

@GQuack, Api_key is not the same as the site key. You can find it in the settings section of your SE portal. With kind regards, Michel

@diggler, The first thing would be to unplug ISY and see whether or not the problems go away. Since this is happening on a regular basis, then you should immediately know whether or not the problem has gone away. If the problem goes away, then next thing would be to: 1. Right Mouse click on My Programs | Find & Replace 2. Look for that device + all scenes wherein that device is a member 3. Disable these programs and see whether or not the problem goes away With kind regards, Michel

@oh2bnMaine, Can you please save the contents and send to support@universal-devices.com. With kind regards, Michel

@CandC, What's the pattern of lights on the front when you use the new SD Card? Is it as described here? With kind regards, Michel

Hi Chuck, Please make sure you use the latest ISY Launcher: https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

@garybixler, Can you please try: curl -s https://pkg.isy.io/script/update121.sh | sudo bash This will bring your OS level to 12.1 which matches all the packages. With kind regards, Michel

Hi Bob, There's a script that changes the file system to use all the 32GBs. Please send an email to support and we'll send it to you. With kind regards, Michel

Hello all and thanks so very much for all the feedback and sincere apologies for the inconvenience. We do have an updated Kernel and we had to compile all packages against the new kernel. We should have a script to upgrade your kernel shortly. Again, sincere apologies. With kind regards, Michel

Hi Kappie, If the Admin Console closes automatically, then you might want to try: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Closes_Automatically With kind regards, Michel

@brockp, Those are probably from MobiLinc Connect. Please do send us your error log to support@universal-devices.com. With kind regards, Michel

Hi Gary, you don't need the prefix/suffixes. So, please do: sudo pkg install py-pip sudo pkg install py-cerbot etc. Wtih kind regards, Michel

Hi Gary, please install them: sudo pkg install python , etc. With kind regards, Michel

@garybixler, Thanks so very much for the feedback. Please do make sure you have all the following packages (you don't need the <xxx>/prefix): lang/python37 lang/python3 lang/python security/p5-IO-Socket-SSL devel/git devel/py-pip@py37 misc/polyglot misc/polyglot-beta www/node www/npm security/py-certbot@py37 net/py-netifaces@py37 Wtih kind regards, Michel

@garybixler, Please try the following one more time: sudo pkg update && sudo pkg upgrade With kind regards, Michel

@sanders2222, I suspect .jnlp is not associated with Java. Please try: https://wiki.universal-devices.com/index.php?title=Main_Page#admin.jnlp_does_not_start_the_Admin_Console Wtih kind regards, Michel

@Geddy, What error are you getting? Here are the instructions: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console With kind regards, Michel

@madcodger, Anything up to 32GB will work. Minimum 2GB. With kind regards, Michel

@The_Penguin, You need to create a scene in ISY and put your controller/responder in that scene. Otherwise, ISY will not know what's happening and what's linked to what: https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:How-To_Guide#Scenes With kind regards, Michel

@MFBra, Yes, translation related + some technical difficulties. With kind regards, Michel

@aresserman@gmail.com, These are simply ISY warning that the socket was not closed by the server. They will eventually clear up BUT they might indicate something more problematic. Please remove all port forwarding rules to ISY and make sure you don't have any parental control/mac address filtering on your router. With kind regards, Michel

@garybixler, we are looking into it. @ddimit, just to be clear, you can ssh to Polisy and can ping isy from within Polisy? With kind regards, Michel