Everything posted by Michel Kohanim
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email notifications stopped - using default SMTP settings
Hello @twired, There are no errors that are SMTP related. Are you certain that they are not going to junkmail? Also, you may have been banned by our server as a spammer (perhaps you had a program that bombards everyone with emails). If not in your junkmail, please open a ticket with a link to this post and provide your email address to which emails are going. With kind regards, Michel
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Google home notifications?
Hi @kurelgyer, Both. You can send to one or to all. With kind regards, Michel
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email notifications stopped - using default SMTP settings
@twired, Please check your error log. SMTP errors are defined here: https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages#SMTP_Errors With kind regards, Michel
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Alexa Skill: "ISY" and/or "ISY Optimized for Smart Home V3?
@dbwarner5, Thank you for the feedback. Done. With kind regards, Michel
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Garge Door Sensor and Outside Lighting Issue
Hi @UD2)17rrh, Please try using Control instead of Status. With kind regards, Michel
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New Routines Feature
@cap60552, Thanks SO very much for the feedback. If you don't mind sharing a video of your creations with the public, we'd be delighted to give you 6 months free extension of your ISY Portal Subscription . Thanks again. With kind regards, Michel
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Follow the instructions in our Wiki to get your Alexa Routines tied into ISY framework
Hi wxmike, Sincere apologies. Here is the direct link: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration_V3#ISY_Can_Talk_To_You.21_.28Alexa_Routines.29 With kind regards, Michel
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Alexa Insteon Thermostat Configuration Question
Hi Lerxst, Cool ctl is on when the thermostat is calling for cool. Heat ctl is on when the thermostat is calling for heat. You can use these inside scenes as controllers. With kind regards, Michel
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Ring doorbell to ISY using Alexa routine
@bmercier, This is brilliant … now that we have Polyglot cloud, I think it would be better to have a Ring Poly. With kind regards, Michel
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Google Home Lost Connection to ISY
Hi @apostolakisl, Would you please send your UUID + link to this post to support@universal-devices.com? With kind regards, Michel
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Local web server (API) not responsive, but portal still works?
@Kev1000000, Please send your error log to support@universal-devices.com. With kind regards, Michel
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Ring Doorbell to ISY (YAY!)
Hello MWareman, We are testing Cloud Polyglot as we speak (SolarEdge and Ecobee). We should be ready to open the gates to cloud based polys very very soon. With kind regards, Michel
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No Wireless devices report status changes
@tosterhouse, Replacing the PLM require restoring the PLM. Restoring a backup after you have restored a PLM requires another restoring of the PLM. In short, there is a one-to-one mapping between a PLM, ISY configuration for devices, and INSTEON devices. You cannot just replace one and hope that everything will work. With kind regards, Michel
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Admin Console access during Internet outage
Hello everyone, This is a Java regression bug that's fixed in Java 1.8v92. As @MWareman suggested, if you know your ISY's IP address then http://ip address/admin.jnlp does NOT require Internet Connection and is always at the latest UI. On Windows, you can simply go to http://isy/admin.jnlp (doesn't require the IP address). With kind regards, Michel
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ISY994i freezing every couple of days
@BigRic, Please send your error log to support@universal-devices.com. With kind regards, Michel
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Echo and Linear GD00Z-4
Hi @johnmalachowsky, Please upgrade to 5.0.13D. With kind regards, Michel
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universal devices unavailable right now
Hi @beninsteon, It's quite possible. Unfortunately, we have not heard back from Google. With kind regards, Michel
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Recommendations - zWave Thermostats that push temperature changes
Hi @jwagner010, All Z-Wave thermostats push state changes to ISY. With kind regards, Michel
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REST commands to ISY via Portal?
@MWareman, Because each feed requires different API and code inside ISY. Polyglot will do the same without impact to ISY codebase. With kind regards, Michel
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Amazon echo saying "not responding" and "no device found"
@smokegrub, Please send to support@universal-devices.com. With kind regards, Michel
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Amazon echo saying "not responding" and "no device found"
@smokegrub, Can you tell me what is installed on your ISY? i.e. node servers, Z-Wave, etc.? You can also send me your Tools | Error Log. With kind regards, Michel
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Amazon echo saying "not responding" and "no device found"
@rccoleman, everything is related to: Mon 2018/09/03 10:03:54 PM System -170001 UDQ: Queue(s) Full, message ignored Mon 2018/09/03 10:04:04 PM System -170001 UDQ: Queue(s) Full, message ignored Mon 2018/09/03 10:04:14 PM System -170001 UDQ: Queue(s) Full, message ignored It seems that ISY is just way too busy. The error 6 is for PSub (Portal subscription) and not the actual portal connection. I wouldn't worry about it The main question is: what has happened to your system such that you have all these queue full errors? @smokegrub, have you also looked at your error log? With kind regards, Michel
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REST commands to ISY via Portal?
@apostolakisl, As a corporation, we had to purchase a business license. As an individual, you can get your own license. Just like the apps you can download on their website. With kind regards, Michel
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REST commands to ISY via Portal?
@apostolakisl, Yes, that's correct: a node not a module. Apologies. With kind regards, Michel
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Amazon echo saying "not responding" and "no device found"
@rccoleman, Two questions: 1. What does Echo history show? Did she hear/interpret the command properly? 2. Do you have any errors in the error log? With kind regards, Michel