Techman

They both work well, I prefer ethernet as being more stable and easier to implement.

The SCE HAN gateway requires Zigbee, you'll probably have to wait until UD implements Zigbee on the Zmatter card.

The PLMs now shipping are hardware version 2.6

Reminder - the cables for the USB and SERIAL PLMs are (well) hidden within the packing in the box that the PLM came in.

@pb11 In that case here's your only other option LED Color Change Kit for Insteon Paddle Switches

Try an off setting above zero such as 2. The backlight settings are a bit quirky, you may have to experiment with different values.

it really depends on what type of Zwave devices you have. For devices like door locks S2 security would be beneficial.

@tony5isy If you are connecting the serial PLM (2413S) to the Polisy, then the cable you need to use is the one that shipped with the PLM. It has a, ethernet connector on one end that plugs into the PLM, the other end of the cable has a DB9 connector that plugs into the DB9 connector on the back of the Polisy. You'll also need to update your Polisy firmware to the latest version, 5.6.0. If your current firmware is 4.9.0 then you have an ISY994, not the EISY or the POLISY, and the cable you need to use to connect the PLM to the ISY994 was included with the ISY994. There are three hardware versions of the controller: ISY994 (discontinued) Polisy (discontinued, but still supported) Eisy (the current version of the controller)

@capitalny Here's everything you need to know regarding the EISY, including migrations instructions. Eisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com) The EISY should be back in stock in about a week.

The older PLMs were prone to hardware failures, the current versions have updated firmware and hardware. If you're moving up to the EISY I would suggest buying a USB PLM from Insteon USB Modem Interface (PLM) – Insteon If you want to migrate your ISY to the EISY then you'll first need to upgrade your ISY firmware to 5.3.4

@capitalny Welcome to the forum You can update your ISY to the latest firmware version at this link: 5.3.4 (ISY994) - Last release for ISY994 - Current Release Announcements - Universal Devices Forum (universal-devices.com) The update from 4.9.0 to 5.3.4 requires some user intervention. Be sure to read and follow the release notes. The ISY has been discontinued and will shortly no longer be supported. The current hardware is the EISY which is currently on back order. Here's the specs and order info: UD Store - Universal Devices (universal-devices.com) If you have any questions or concerns let us know.

Try clearing out the Java cache, be sure to check all 3 boxes, and reinstall the IoX Launcher.

@macjeff I initially also got the Java error when I ran the Java updater. The solution was to uninstall Java, reboot the computer, and re-install Java. Now both Java and the admin console are working correctly.

There's a new Java update: Version 8 Update 371 (build 1.8.0_371-b11). You should update Java before updating to 5.6.0

Possibly because it has to update from the admin console.

Insteon has never offered firmware updates for any of their products.

A Z-wave device can only be linked to one controller at any one time. You would have to move the device to a controller that supports OTA then link it back to the EISY

@svetter If you want to use S2 Z-wave security you can find the required pin code on a sticker on the device you're trying to include. It's usually located under the QR code on the device. Not all z-wave devices support S2 security

@rayg Can you post all your related programs.

UD plans to support OTA firmware updates for the EISY and POLISY in a future firmware release. In the meantime, you'll have to use a 3rd party application which may vary depending on the device manufacturer and requires that you first exclude the z-wave device from its current controller and include it into their controller.

Only Error light blinking: ISY cannot communicate with the SD Card. Please ensure: The micro SD Card (on the front) is seated properly. Unplug ISY, remove the rubber cap, using a sharp object, push the micro SD Card in so that it pops out. Push it back in so it clicks in. Apply power to ISY If reseating the micro SD Card does not work, you probably have a defective SD Card. Please consult Replacing/Formatting SD Card

@Don What was it that finally resolved your issues?

@Don Try removing power from the EISY. After it powers up can you add devices? If you're still unable to add both Zwave and Insteon devices to your EISY, press the front button on the EISY ONCE, wait about 10 minutes then reboot the EISY Did that fix your issues?

In your configuration tab, are the Zwave and Insteon boxes both checked, if not check them and click on save at the bottom then reboot the EISY

Are you able to turn the switch on and off from the admin console? If you manually turn the switch on and off does its status correctly display in the admin console? Can you post a screen shot of the switch nodes as they appear in the device list.