Techman

Try clearing out the Java cache, be sure to check all 3 boxes, and reinstall the IoX Launcher.

@macjeff I initially also got the Java error when I ran the Java updater. The solution was to uninstall Java, reboot the computer, and re-install Java. Now both Java and the admin console are working correctly.

There's a new Java update: Version 8 Update 371 (build 1.8.0_371-b11). You should update Java before updating to 5.6.0

Possibly because it has to update from the admin console.

Insteon has never offered firmware updates for any of their products.

A Z-wave device can only be linked to one controller at any one time. You would have to move the device to a controller that supports OTA then link it back to the EISY

@svetter If you want to use S2 Z-wave security you can find the required pin code on a sticker on the device you're trying to include. It's usually located under the QR code on the device. Not all z-wave devices support S2 security

@rayg Can you post all your related programs.

UD plans to support OTA firmware updates for the EISY and POLISY in a future firmware release. In the meantime, you'll have to use a 3rd party application which may vary depending on the device manufacturer and requires that you first exclude the z-wave device from its current controller and include it into their controller.

Only Error light blinking: ISY cannot communicate with the SD Card. Please ensure: The micro SD Card (on the front) is seated properly. Unplug ISY, remove the rubber cap, using a sharp object, push the micro SD Card in so that it pops out. Push it back in so it clicks in. Apply power to ISY If reseating the micro SD Card does not work, you probably have a defective SD Card. Please consult Replacing/Formatting SD Card

@Don What was it that finally resolved your issues?

@Don Try removing power from the EISY. After it powers up can you add devices? If you're still unable to add both Zwave and Insteon devices to your EISY, press the front button on the EISY ONCE, wait about 10 minutes then reboot the EISY Did that fix your issues?

In your configuration tab, are the Zwave and Insteon boxes both checked, if not check them and click on save at the bottom then reboot the EISY

Are you able to turn the switch on and off from the admin console? If you manually turn the switch on and off does its status correctly display in the admin console? Can you post a screen shot of the switch nodes as they appear in the device list.

If you use UD Mobile on your LAN you don't need a paid subscription. If you want to access your ISY remotely then you'll need a paid subscription.

Is the green led on the PLM lit? Click on TOOLS, DIAGNOSTICS, PLM INFO STATUS. Does it show as connected?

With the USB PLM attached, Reboot the EISY. Did that fix it?

@Hunter Aviator Be sure to do a Zwave backup(s) as you add the devices back.

You can try excluding them, then including into the Polisy Are they 300, 500 or 700 series zwave devices?

@andrewherman Try doing a factory reset on the KPL, then a restore device.

Battery operated devices go to sleep in order to preserve battery life. Did you wake them up by pressing the button on the device before you ran the interview process? You need to start with the Zwave device closest to the Polisy and work out from there.

It appears that your ISY link tables got corrupted, so when you restored your PLM the corrupted links got written to the new PLM. The only way that I'm aware to resolve this is to delete and reinstall your devices. Needless to say, be sure to do a backup any time you make changes to your devices or programs.,

@Don The 2450 is on back order. You can add your name to a notify list: I/O Module - Low Voltage Controller – Insteon Here's a Z-wave possibility ZOOZ ZEN17 UNIVERSAL RELAY – ZOOZ (getzooz.com) What did you end up doing that finally got your issues resolved?

Here's the link for 5.3.4 ISY 994i Series including Z-Wave support After the upgrade you must clear your java cache including checking the box "all installed applications" and then down load the IoX Launcher from here: start.jnlp

@sun-sense 5.3.4 (ISY994) - Last release for ISY994 - Current Release Announcements - Universal Devices Forum (universal-devices.com) Scroll down and you'll see the firmware link.