Techman

If you cleared your Java cache, including al installed applications, then you should only have one instance of the launcher in your program list. Bring that you have multiple entries, your cache was not cleared, thus there lies your problem. The only entry should be the IoX Launcher

There are a few bugs in 5.5.0 that weren't in the previous release. A firmware update is coming out soon, not sure if it will address your issue.

When you click on the IoX Launcher does the attached window open up? If so, then click on ISY, another window will open showing 3 options, LAN, Cloud, and Dashboard, click oh LAN

Right click on Programs, Select new program: Note: once the sensor wet status is triggered, you'll need to press the sensor set button to reset the sensor to DRY. Keep it simple. You don't need variables IF Leak Sensor WET Status is on THEN Do what ever ELSE (blank)

The wiring diagram is posted on the forum, you'll need to search for it. The box that the PLM came in has a DB9 to PLM cable stored in the bottom of the box. If you still have it then you just need a serial to USB convertor, which is available on Amazon.

If you have the 2413S PLM then you need the USB to Serial conversion cables Serial PLM Kitfds - Universal Devices (universal-devices.com)

The Polisy is no longer available due to supply chain issues. The eisy and the Zmatter module are the current available options. UD Store - Universal Devices (universal-devices.com) ZMatter USB: Z-Wave+ & Matter Module for eisy (Beta) - Universal Devices (universal-devices.com)

Do you have the IoX Launcher icon on your desktop The admin console option will be displayed when the launcher icon is executed

Being that your problem is intermittent, the only other suggestion is the SD card. Remove power from the ISY, remove the SD card and clean its contacts with a soft eraser. If you still have problems after that then replacing the SD card might help.

What is your ISY UI version? Your devices shouldn't be disappearing from the ISY. Have you tried removing power from the ISY for a cold boot.

Usually, Port 587 with TLS checked. It may vary depending on your email provider. If you reserve an IP address on your router for your controller then you would enter that IP address in the controller,

If you're using only Zwave devices and don't have a PLM attached to the ISY then you need to use this firmware which doesn't support a PLM. This will eliminate the error message. ISY 994i ZW, Z, or ZS Series (Z-Wave/Zigbee and/or if you do NOT have a PLM) Then you'll also need to clear your Java cache, including installed applications and then download the Iox Launcher. https://isy.universal-devices.com/start.jnlp

It's possible that you have a defective Zwave device Every time you exclude then include a device the ZW number will increase by one.

@tibbar Try the "Synchronize nodes" option in the ISY Zwave menu. Based on your hardware you should have a viable Zwave system

Currently, there are three controller hardware versions, ISY994, Polisy, and the just released EISY The current firmware version for the ISY994 is 5.3.4, that's assuming that you don't have the Zwave module installed. What's your current firmware and UI versions? The node servers require either the Polisy or EISY hardware

The ISY Zwave antenna is inside the enclosure, so its range is somewhat limited. You need to have either a repeater or a non-battery Zwave device within about 15 feet from the ISY to relay the Zwave signals. You can also try the "Synchronize nodes" option in the ISY Zwave menu

@SirParadox Are you trying to update the ISY994 or the Polisy hardware?

@FLjuggler If you don't have the Zwave module installed, then the latest firmware is 5.3.4 https://forum.universal-devices.com/topic/33287-534-update-for-isy994-july-30-2021/ After the firmware update you need to clear your Java cache, including checking the box "installed applications", then download the Iox installer https://isy.universal-devices.com/start.jnlp

The Zwave migration option hasn't been implemented yet. If you had the Zooz dongle installed, then by pushing the Zwave to matter button it set the primary Zwave controller from Zooz to Zmatter. Your Zwave devices will need to be manually excluded then included into the Zmatter board Currently the repeater won't show up as it has no nodes or options, but in the next firmware release that may change.

What computer operating system are you running? Did you clear your java cache, including all installed applications before you downloaded the launcher? The ISY Launcher was renamed Iox Launcher. Try removing power from the Polisy for a minute. If that doesn't resolve the issue, then try the add button in the launcher

You can use any 12V 2A power supply. You can also purchase from UD: https://www.universal-devices.com/product/12v-1a-power-supply/

@TriLife Clear your java cache, including installed applications Download the IOX Launcher: https://isy.universal-devices.com/start.jnlp Note: the ISY launcher was renamed IoX Launcher

@gviliunas A lot of the zwave device vendors offer end user firmware updates. The current firmware for the MS6 is 1.15 At this point in time the device updates won't correct the issues. We need an updated UD firmware which should be released next week.

What's your ISY and UI firmware versions Are you on a MAC or Windows Try clearing your Java cache, including all installed applications, the download the IoX launcher: https://isy.universal-devices.com/start.jnlp

Clear your java cache, including installed applications Download the IOX Launcher: https://isy.universal-devices.com/start.jnlp Note: the ISY launcher was renamed IoX Launcher Are you on Windows or a MAC?