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Portal maintenance 2026-03-17
Portal maintenance 2026-03-17

Techman

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Everything posted by Techman

  1. You're on the right track, assuming you don't have Z-wave Your ISY must have the latest the latest firmware, 5.3.4 and have a current backup Update the packages on your eisy prior to migration and follow the migration guide below. Eisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com)
  2. @JSylvia007 The Multisensor 6 is fully compatible with the Zmatter board. I tried the Multisensor 7 and had issues including it, so I'm staying with the MS6 When you use the zmatter board with the MS6 the humidity displays in a separate node so you may have to modify any programs that use humidity.
  3. @SSS You can't have two controllers running in parallel. A device can only be linked to one controller at any one time. When you migrated to the eisy the address of the new USB PLM replaced the serial PLM address in all of your devices.
  4. First, Backup up your ISY Z-wave, make sure your ISY has the latest firmware, 5.3.4. then do an ISY backup Prior to migrating to the eisy, update the eisy firmware. If you follow the migration procedures below, everything should go smoothly. Eisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com)
  5. Techman replied to JP's topic in Insteon
    Take a look at this thread ISY User Manual for Motion Sensor II (2844-222) - ISY994 - Universal Devices Forum (universal-devices.com)
  6. I currently don't have an ISY994 hooked up. Here's the instructions from the ISY Cookbook: Manually Upgrading Your Firmware • The downloaded firmware MUST remain zipped. DO NOT unzip the downloaded file. • Please ensure you have a good backup before attempting a firmware update. • Disable all anti-virus and firewall software before attempting a firmware update. • Be sure to run firmware updates from a stable and, if possible, hardwired network connection. Avoid running firmware upgrades from marginal wifi connections or off-site locations if possible. • Once downloaded, click the HELP pull-down menu, then MANUALLY UPGRADE, and browse to the firmware file you have downloaded. • After upgrading your firmware, please close all browser windows and clear your Java cache as outlined in section 23.6 Clearing Java Cache
  7. @oamber The 5.3.4 update will download as a folder, which you should place on your desktop and do not remove any files from it. When you select manually update from your ISY994 you should point to that folder. You should also do a factory reset on the eisy as you may have loaded incompatible data in your previous attempt to migrate.
  8. @oamber Here's the link for the firmware, The update from 4.9.0 to 5.3.4 requires some user intervention. Be sure to read and follow the release notes. 5.3.4 (ISY994) - Last release for ISY994 - Current Release Announcements - Universal Devices Forum (universal-devices.com)
  9. Did you update your ISY to the 5.3.4 firmware and UI prior to the migration, it's a must. You also need to update the eisy firmware If you're using your serial PLM did you connect it using the serial to USB conversion cables?
  10. Be sure to check, and save, the Z-wave support box in the admin console system tab. To add a Z-wave dsvice to the eisy, in the admin console click on z-wave | add a Z-wave device, then put your device into the linking (wakeup) mode by short pressing the action button. Once it's linked the device led will remain lit. The include (z-wave interview) process can take some time depending on the device.
  11. On your PROGRAMS tab, click on SUMMARY. there you'll find a column titled RUN AT STARTUP. Right click on the program and click on ENABLE RUN AT STARTUP
  12. Other than the documentation that came with the MS, I haven't seen anything additional. Once the MS is linked the only options are what show up in the admin console. Basically, what you see is what you get.
  13. @mdarcy If the above suggestions don't work, try putting one of the leak sensors in the linking mode, then do a restore device.
  14. @boonest In windows If you go to control panel, programs and features, do you see Java? If so, uninstall it. then download the 32 bit version from the Java site. I had a similar issue after updating Java, and the above resolved it.
  15. Techman replied to TheA2Z's topic in eisy
    They both work well, I prefer ethernet as being more stable and easier to implement.
  16. The SCE HAN gateway requires Zigbee, you'll probably have to wait until UD implements Zigbee on the Zmatter card.
  17. The PLMs now shipping are hardware version 2.6
  18. Reminder - the cables for the USB and SERIAL PLMs are (well) hidden within the packing in the box that the PLM came in.
  19. @pb11 In that case here's your only other option LED Color Change Kit for Insteon Paddle Switches
  20. Try an off setting above zero such as 2. The backlight settings are a bit quirky, you may have to experiment with different values.
  21. it really depends on what type of Zwave devices you have. For devices like door locks S2 security would be beneficial.
  22. @tony5isy If you are connecting the serial PLM (2413S) to the Polisy, then the cable you need to use is the one that shipped with the PLM. It has a, ethernet connector on one end that plugs into the PLM, the other end of the cable has a DB9 connector that plugs into the DB9 connector on the back of the Polisy. You'll also need to update your Polisy firmware to the latest version, 5.6.0. If your current firmware is 4.9.0 then you have an ISY994, not the EISY or the POLISY, and the cable you need to use to connect the PLM to the ISY994 was included with the ISY994. There are three hardware versions of the controller: ISY994 (discontinued) Polisy (discontinued, but still supported) Eisy (the current version of the controller)
  23. @capitalny Here's everything you need to know regarding the EISY, including migrations instructions. Eisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com) The EISY should be back in stock in about a week.
  24. The older PLMs were prone to hardware failures, the current versions have updated firmware and hardware. If you're moving up to the EISY I would suggest buying a USB PLM from Insteon USB Modem Interface (PLM) – Insteon If you want to migrate your ISY to the EISY then you'll first need to upgrade your ISY firmware to 5.3.4
  25. @capitalny Welcome to the forum You can update your ISY to the latest firmware version at this link: 5.3.4 (ISY994) - Last release for ISY994 - Current Release Announcements - Universal Devices Forum (universal-devices.com) The update from 4.9.0 to 5.3.4 requires some user intervention. Be sure to read and follow the release notes. The ISY has been discontinued and will shortly no longer be supported. The current hardware is the EISY which is currently on back order. Here's the specs and order info: UD Store - Universal Devices (universal-devices.com) If you have any questions or concerns let us know.

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