Geddy

Unsure how this works, but remember that the Hue plugin hasn’t been updated in a long time and isn’t using an official API for its workings. My suggestion is after you make the changes on the phone app make sure you aren’t logged into the Admin Console. Open the web access for PG3x and restart the Hue plugin. It might pick up the new light names. You might have to do this several times. Once you see the new node names in the web access then log out of that and open Admin Console. It should then update the names to match the PG3x nodes seen on the plugin. If simple restarts of the plugin don’t help you might have to remove the old device names and then restart the plugin. I would suggest you get things setup the way you want them before connecting the plugin in again because it apparently isn’t instantly updating device names.

First I would update to the current firmware (5.8.4), while that alone might not fix the issue working with the current firmware can help limit other problems that have been addressed since your version. Then be sure to review the steps in the wiki for Gmail account setup. These were confirmed earlier this year. Some options might have changed slightly, but they still work. https://wiki.universal-devices.com/ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account I’m not exactly sure what your errors mean as there isn’t specific meaning in the wiki for those errors and most mentions in the forums relate back to ISY994 issues, but might shed some light on what resolves them (I didn’t read many of the older posts….use Google Site Search to find them). Since using the eisy you might want to review using the Notification plugin and UD Mobile or even Pushover to get alerts sent to your mobile device rather than the older email method.

@andrew77 have you confirmed the lamp is turned on and works when not plugged into the lamplinc? Is it possible the lamp got turned off or the bulb blew? If the lamp operates correctly then try the Lamplinc in a different outlet on a different circuit in the house (maybe closer to the PLM) to be sure it's not a noise/communication issue.

@joeria cool. But know that since it's in the non-production store it could have some testing that is being worked on so probably keep a close eye on it for any issues. It sounds like there was some issues with Google based on reading other posts in this area of the forums. Hopefully they're being worked out.

@Kentinada the only potential issue I see is this is a series 800 chip and the ZMatter is currently 700 series (if I recall). It should work as the plug should connect to 700 series controller(s), but you might have some loss of function (i.e. range). If you have a well meshed z-wave network it shouldn't make a difference, but would be limited to 700 series signal/use. If the vendor offers free returns then get it and try it. If it doesn't work send it back. (And post here that it didn't work out for you!) But I think others have commented that they've had 800 series devices connecting to eisy+ZMatter. Oh, I just saw this line on the item page: "NOTE: If you don't see your Z-Wave controller on the list above, please contact us before you purchase this product." I'd contact them to ask specifically. Also, you might contact UD directly (https://www.universal-devices.com/contact-us/) to see if maybe they've tested this or other such devices.

@joeria check in the "non-production" store. Not sure why it's been removed from production. That's something @Goose66 would need to chime in on. Might have something to do with this post:

Not from UD, since UD support for the ISY994 has ended. You can try to find one through ebay, but probably unlikely at this point. Some others might have listed ISY994 (with z-wave) availability in the forums, but that too might be dated. Depends how soon you might get an eisy. UD is currently offering a discount if you read their latest news on the site to get the code. If what you had was working then yes, downgrade back to the version you had previously. I think 5.0.16c was the last 300 series version; the later versions of 5.3.x for the ISY994 only supported the 500 series board. Were you having issues that prompted you to upgrade?

@csteenwyk do you have scenes setup in Hue? The way I'm seeing this is in a program it's calling on a "Built-in scene ##" (Built in 00-10 and Custom scene 11-30). I just tried a test program and it seemed to work. I don't know a way to tell what it is refencing as a scene, but the log did appear to tell it to run the "Nighttime scene 2024-11-22 11:59:15.847 Command udi_interface INFO node_types:setHueScene: Bedroom requested scene: Nighttime (0), hue scene id: YApGxlZ5UNH4cTc My program was very simple and I just hit "run then" so didn't have an if or else. Note: The "Bedroom" is a group in Hue so it did turn several lights on when I ran "Then". huetest - [Not Enabled] If - No Conditions - (To add one, press 'Schedule' or 'Condition') Then Set '~NodeServers / ~Hue / Bedroom' Set Hue Scene Built-in scene 00 Else - No Actions - (To add one, press 'Action') In the hue app I guess the Automations might be scenes, but I don't have any of them called "nighttime". And there aren't any nodes for scenes. Have you tried setting a group or maybe making a scene in IoX and adjusting it that way rather than through the plugin? Since this plugin isn't being updated and wasn't using an official API it's possible it's a little outdated and doesn't work exactly correct.

@cwhite951 Could be some of several issues. More than likely it's a power supply issue, but the blue light should be right. Is it "super bright"? Please review this wiki portion for the meaning of the front lights: https://wiki.universal-devices.com/Main_Page#Front_Panel_LEDs/Lights Make sure all cables are securely connected to the ISY994. Be sure the PLM is powered on and stable (steady green light) before plugging in the ISY994. Have you changed anything on your network recently? (i.e. new router?) Have you attempted to access the admin console? (Make sure you're using IoX Launcher) It doesn't matter (yet), but what version Firmware (and UI) are you on? If you're able to access admin console go to Help -> About to confirm Firmware and UI match.

As @paulbates says they can be repaired. If you're not comfortable with the process there is a service many have used in the past that markets on ebay. There are old posts about this (if you can't find through forum search look up using Google Site search - they might have been auto archived after a certain time). Here's the ebay info for service/repair: https://www.ebay.com/itm/284790289019

@srjacob in addition to what @DennisC and @paulbates outlined above be sure to review the migration steps in the wiki: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration But also review the ELK portion of the forums for pitfalls and issues that others might have posted about in the past. https://forum.universal-devices.com/forum/309-elk/ Since the eisy handles extended systems through plugins rather than how you currently have the ISY994+Elk Module there will be a big difference in how programs are handled. As @DennisC points out making copies of your current programs is key to migration. I don't run Elk, but from reading past posts in the forum area many seem to like some added feature/function from the plugin over the way your system is currently incorporating ELK. There will be a learning curve, but take your time and read and test and you should be able to get things setup as good (or better) with current hardware and support from UDI (as well as the help from many on the forums).

No. All Plugin (formerly Node servers) configuration is done on the web for Polyglot. Don't mess with anything in admin console for plugins (node servers). Sounds like you might be in the wait a while phase. I think it could take as long as 48 hours based on reading another post.

@scott basilius I believe there have been some issues of the API taking a little while to be available. I believe @bpwwer has said to allow several hours to as much as a day and it should work. If you just generated the key or since you said you generated a new one give it some time to activate on their (OpenWeather) system. It should work soon.

Do you have a program that triggered when the ISY994 rebooted? Seems like you would. Especially an email alert. Here's what the errors mean: https://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages Check this troubleshooting information out about communication issues: https://wiki.universal-devices.com/INSTEON:_Troubleshooting_Communications_Errors There are a few other things you can read through to see if it helps you troubleshoot a little more: https://wiki.universal-devices.com/Main_Page#Troubleshooting_INSTEON_Communication_Errors How old is the "latest backup"? Just know any changes you've made recently wouldn't be included in an older backup. Back to the reboot - did you have a power outage? What might have caused the reboot? If a power outage or even power spike it could have damaged the PLM. Be sure if you unplug the PLM that you also unplug the ISY994 the plug the PLM in first and wait for the light to be a steady green then plugin the ISY994. Please let us know what firmware you're running (please put the number not just "latest"/"current"). Confirm that the UI matches the Firmware you're using (Help -> About).

@garybixler glad you got it sorted out by running the reinstall all plugins. Question though. Had you updated recently or done something that could have caused them to be in a disconnected state? While fixed now, it might be that this should be reviewed by UD (certainly if it happens again). What plugins are you running that were staying disconnected? Just list a few if you've got a lot running.

Glad it was the font size. I recall having that issue and reading several others that have had that issue in the past. I'm not sure what causes it because for my screen I have it set to 16 and it worked fine. I even bumped mine up to 20 to see if it had the issue and didn't. I'm with you on that! When Java forgets the larger size that I set it's a struggle (I have to get my stronger reading glasses!). Combine the small(ish) text and the colors and sometimes it can be really difficult to read admin console. Thankfully (similar to what sounds like your experience) things run fairly stable for me so I'm not digging around in Admin Console very often (mostly just to help others here).

@CraigB1 when you're in Admin Console please check the UI you're using. Make sure the firmware and UI match. Help -> About Also, have you changed the font size in the themes that it might be too large to show the time/number in the window? (I recall there was a size that once caused some options to be too large for the boxes, but I forget what font size that was.) Lastly, check that you're not enlarging the admin console through Windows settings to magnify the display as it might be chopping off the bottom portion of the window and you don't notice it. (Look at: Settings > System > Display, then under "Scale & layout" I'm not using the ISY994, but am on Java 1.8.0_431-b10 and don't have the issue. In your testing have you been sure to clear the java cache and selecting all 3 boxes? Then delete any old versions of start.jnlp or admin.jnlp you might have and download fresh from UD site or admin.jnlp directly from your ISY994. With your cropped screenshot it's hard to determine if you've got a display issue or something else happening. To be certain...are you saying you don't see/have the "Add to 'If'" or the "Update" button?

@joe.murphy@snet.net split your post out from old thread since the other one was solved (and old). If you haven't updated from PG3 to PG3X (if you're on Polisy) please attempt that then run the update package process in Admin Console again. Be sure not to be logged into both PG3/PG3x and Admin Console at the same time. Method to upgrade to PG3x - https://wiki.universal-devices.com/Polisy:User_Guide#Upgrading_to_PG3x Otherwise, please review and advise: your Firmware and UI (and don't just say "latest version" please post version number). Confirm what device you are using. Make sure you are not running any Anti-virus, firewall, or VPN and are on the same network as the device you are backing up. Make sure your Java version is up to date (Version 8 Update 431 as of the date of this post).

Can you post the 2 programs you tried? This time right click the program and paste as text. The initial program seems that the IF would become false would then run the "ELSE" during the wait period. In the case the light wouldn't turn off. Technically shouldn't have worked with zigbee, but you say it did. Was it this exact program? What @paulbates was suggesting with 2 programs is to trigger a program without an "IF" statement and allowing the "wait" to run as expected. What is the icon color of the program you posted above? (without testing/running it again). If it's partially red then it last ran false. Might have been false during the wait period thus not finishing the "Then" progression.

@grossmd moved into the Hue Plugin area. I'm assuming you're using the Hue Plugin for the lights. I'm not entirely sure if the plugin is designs to support the outlets. The Plugin was developed several years ago and then migrated to PG3, but don't think the underlying code was updated at that time. Do you have the Z-Matter dongle? I wonder if you could attempt a direct connect through Zigbee for the outlet. I know the lights are able to be connected that way (though I haven't tried it yet).

No! Please don't wake the car (IMO). Some might want/need info while the car is idle/asleep, but in my use I'd prefer not to phantom drain the car just to send data to the eisy. I like how Tesla's own app has been able to not wake the car until you send a command to the car. It would be interesting to learn what others are attempting to do with the plugin and the car that they would need the car to be online/awake more often. I prefer to leave the car in sleep mode as much as possible to save the phantom drain.

@Andy P welcome to the world of YoLink! It's been fun to grow that system for me. I recall using the iOS notes app and then getting the codes from the iCloud site. That way I wasn't passing secure info through unsecure email severs. @dbwarner5 I do like being able to do that between iPhone and iPad, but haven't broken down to overpay for a computer yet (doesn't fit my "work" life). NOTE: Be sure not to have a blank space before or after the UAID and Keys. That's been the issue with some in the past.

Have you restarted it lately? Make sure you close admin console (if it is open). Restart the plugin. Refresh the webpage.

@gempro Split your post out of a "dead" thread so it would get more attention.

@Edmund Lam are you running "strange" networks inside the location? Do you have VLANs or other firewall services setup? Make sure your computer is on the same network as the eisy. Sometimes higher end routers or multiple networks in a location can stop the simple communication that IoX Finder users to locate the eisy. Since you can get in by manually adding the address my guess is the issue is with networking blocking the communication for simple "handshake" being attempted to locate the device when you run IoX Launcher.