Geddy

For a line like this I prefer to use the “not off” for the status. Your program is looking for only when the status is 0%, but that’s “off”. For a dimmer switch I have more success using the “not off” rather than the status being 0%. Because usually when the status is 0% it’s “off”. Remember that “control” is a physical operation of a switch. Where as “status” is what’s reported to the ISY from the device. If it’s a dimmer it might report a status of “off” rather than “0%”.

Yes, scene copy was removed in the 5.x update years ago. Due to the advanced options of including z-wave into IoX configuring I believe that was an option removed at the time. Now scenes need to be setup a little different, but I think that’s been outlined in updated wiki. I’m not a bit user of scenes so can’t give exact differences, but think there is updated info in the wiki or certainly elsewhere on the forums….maybe try Google site search for more information and help

@GCalzat sounds like you answered your own question in your trial and error. I think the idea was that the newer hue bulbs would be able to connect to the UD zigbee device and therefore not need the hue hub, but as you indicate you might give up a little function by doing that. Having 40 hue bulbs is a lot and if you already had them in the app and pulled into the eisy with the plugin I would suggest leaving them that way. You know...ain't broke don't fix it. I have less than 10 hue bulbs and only one hub and use the Hue Plugin just fine with the eisy. I don't get too fancy with the process though so you might have a lot more for room lighting and color options. I would think the way you had it so well linked is the best way for your situation. I agree with @Guy Lavoie that it's more than likely the bulbs can only talk to one hub. Even then it might be an issue that older bulbs might not be able to talk to the Zigbee network that the ZMatter device is using so you would need the hub for those bulbs.

@weilerda nothing yet. There's an update coming later this month that might start adding in some additional options, but waiting on UD to release that and give indication of support and how-to. Hold tight until the update and further info from UD for this.

@JTsao it might be worth trying to setup sending through Gmail as outlined in the wiki. I don't use the default mail server so can't say one way or the other, but I haven't had issues getting messages through a Gmail account dedicated to the ISY email notifications.

@PapaBear and this is on an eisy? I've seen this error before somewhere, but think it was for somebody running a Polisy. Did you recently attempt an update for the device? (nothing has been updated recently as I can tell.) I would suggest performing a full power cycle (pressing power button 6 times will gracefully shut the eisy down - power light should turn red, then pull the power supply for 10-20 seconds, then plug it back in and power it up). Allow for the system to stabilize (maybe 1-2 minutes+) then try opening admin console and trying again. If the problem continues please open a support ticket. Then report back what is done to resolve this so we can learn and help others should they run into this issue in the future. Lastly, please let us know what firmware you are currently using. Please give specific version number (help -> about).

Uh oh! Since it's done it more than once I might open a support ticket to possibly get a deeper dive into the system to see what's going on. Haven't seen this myself, but I don't run motion sensors.

@GXW as @Techman points out the admin console isn't designed to remain open 24/7. The question is why do you need/want to do that? Are you having issues that you are troubleshooting or are you just leaving it open with the event viewer for your entertainment? These systems are to be automated and not require non-stop monitoring. If you are having issues then they should be resolved and not something that you just simply try to keep the event viewer open endlessly. It's probably using too many resources and possibly causing Java to fail or stop the admin console process. ISY (IoX) does have an event log if you're interested in what's going on. It can be downloaded from admin console and reviewed outside of the IoX system.

@Argilos split your post out from another topic so you'd get some help specific to your question/issues. There's been a lot of discussion on the forums over the last several years about the decline in reliability of email to text alerts (entirely due to the carriers filtering/blocking/delaying such efforts). Be sure you've read through the UD Mobile wiki: https://wiki.universal-devices.com/UD_Mobile This is in the PG3 web interface on the Polisy or eisy and in the "Plugin Store" area. What "ISY" device are you running? Also, what Firmware are you currently running (for reference...please give specific number not just "latest" or "current").

Time to update the signature as well! Glad you got things migrated well. Interesting that devices needed to be restored. When you say "settings on many of my devices" what do you mean? Like LED settings or just making the connection to the IoX via PLM? I've also kept the ISY994 just as a token nod to history.

I'm sure some here have experience with the process, but not sure about resolving. The best bet on this more advanced process with the eisy might be best handled directly with UDI via a support ticket. https://www.universal-devices.com/my-tickets Please be sure to post back the resolution so it might help others if they run into this situation.

Please be sure to update with any solution you get through the support ticket so that it might help others if they have similar issues.

It’s fine to leave the antenna attached…I would reattach it to be sure the device is as supplied. The device is “eisy”. Might be auto correct in your posting. What Firmware and UI are you running? Please don’t just say “latest” as that means nothing if/when somebody reads this months down the road. Give exact version number. Even a screen shot of Help -> About screen showing Firmware and UI. Please make sure you are up to date….as of today that would be IoX 5.8.4. Perform a power cycle of the eisy. Press and hold the power button until it turns red. Or you can press the button 6 times and it should shut down after a moment. (Se multi-function button info in wiki). Was the temp sensor previously connected to the ISY994? You will need to perform an exclude on the eisy then include. Did you select the “Add a Zwave device” in the menu? (Big green plus sign) Does any window come up to add device? Last option would be to reset the USB ports as outlined in the wiki: https://wiki.universal-devices.com/Eisy:User_Guide#Can't_connect_to_ZMatter_Z-Wave_board_/_dongle

@Gammai have you setup Z-Wave support in IoX Admin Console? Also, if the devices were connected to your ISY994 you will need to exclude them before including (from my very limited experience with Z-Wave - just from reading what more experienced users say on the forums). Be sure to review the wiki: https://wiki.universal-devices.com/Eisy:User_Guide#Z-Wave_Support

@Norman Vautour You'll need to find if Sensibo has a support forum. This area is for a Sensibo plugin that works with the Polisy or eisy product. It's not specifically for Sensibo product/app support.

@Norman Vautour welcome to the Universal Devices forums. We mostly support the devices that Universal Devices supply (ISY994, Polisy, eisy). If you're working with one of those devices could you give us more information as to the app you're using and any screenshots if you have errors before the screen goes black.

I can confirm that the "old" email still functions. Just if you have it set to send email to text (sms) it's probably very hit and miss (mentioned in tons of posts over the last several years). If you're sending email to email and you get the test email then more than likely it would work for you programs. Maybe the program or the custom notification is not set correctly. For your programs please use the "Copy to Clipboard" method (by right clicking on your program) then paste the program text into the forum post. Screenshots are not very helpful as people trying to help with the programs end up having to retype them or describe what line to change in an image.

@glacier991 The update issue looks like a known issue. I think there's an issue with updating and the current PG3x system. I'm currently on 1.2.5 and shows update available, but when installed it never changes the current version. I'm not worried about it until an update from UD comes out as all my devices are currently working as expected. Make sure you've closed and relaunched admin console. It will only load new nodes on startup. It's possible that you've kept admin console open during the refresh in PG3x. If that doesn't work a full system reboot might pull them in. Usually it's an issue of getting them into PG3x that a restart of the plugin typically helps, but a full system power cycle has also been able to trigger a sync between the plugin and YoLink app.

@johnstonf not that I think it's related, but does look like Google had an issue with their system over the last few days. https://www.androidpolice.com/google-home-devices-are-losing-it-right-now/ Apparently a "fix" has been released. While it's somewhat unlikely, there could be an overlap with the Google system having issues and what happened on the UD Portal side. It's even more possible that something in the fix could have further broken the UD connection. Did you ever attempt to "unlink" the connection then re-link it?

@btreinders I would suggest opening a support ticket today and seeing if there's an issue or just getting further troubleshooting steps. Please post back what helps resolve this in case others face similar issue. https://www.universal-devices.com/my-tickets

I would suggest just trying on the web interface for the time being. Make sure that you're logged into the portal. Sometimes you might need to reestablish the portal account. On the web for PG3x click on System -> Switch Portal Profile Then login to the portal again. Somebody else posted they couldn't log into the portal an hour or so ago. Perhaps there was a short outage. Seems to be available currently though. I haven't attempted to activate or buy any plugins so not sure if there are underlying issues.

When on the main portal page is there a green dot next to the UUID for your device? It's possible it could be a local network issue that is blocking the Polisy from connecting to the portal. If the indicator is that the devices is not online check all network cables to the device and your switch/router. Also, check that you can access the device locally and then click on the Configuration tab then Portals tab to see if the portal is active and shows online or not. Log into your router to be sure you see the device as a connected device (since all routers handle this differently you might need to search how to find connected devices if you're not familiar with this process. Lastly, power cycle the device to attempt to reestablish the network connection. Since it appears you're running an ISY994 your support is limited with UD.

If you were to put in a support ticket the first step they would probably suggest is updating the system to the current IoX release (5.8.4 - been out since summer). Not that it would specifically fix THIS issue, but would put you on the current release so that troubleshooting would be easier to see what's happening. Since you say it stopped working 12/30 it's doubtful that the outage of Jan 1st is the cause. Your issue sounds more PLM related. Did you see the information @bmercier posted regarding the issue? https://forum.universal-devices.com/topic/44576-outage-2025-01-01/ It said to unlink then re-link. Since you're still having issues it might be best to open a support ticket and get assistance with the issue. https://www.universal-devices.com/my-tickets

@PaulB since the ISY994 is no longer supported by UDI my guess would be that you would still be able to use the Java Admin Console interface that it has always had. The new update will only apply to the newer eisy (and I guess Polisy, but that's just my guess). Since the ISY994 uses the IoX Finder (start.jnlp) and Java I don't expect that to end. You shoudl also be able to continue to use the admin.jnlp downloaded directly from the device. No new development is for the ISY994. Therefore the mention of updated method to access admin console (or the re-design whatever it will be considered) only applies to currently supported devices.

@PaulB Welcome to the forums. Are you using an ISY994? First make sure the network cable is properly connected. First, when you're on the portal please confirm that your license is active (Select Tools -> Information -> ISY Portal Access License). I don't know why it wouldn't come back automatically, but you might need to re-authorize it. If you're local to the ISY994 open Admin Console and check the Configuration tab then Portals tab. If it isn't online there, but you know the device is able to access the internet I might remove UUID from the portal, close admin console, add it back in the portal, re-launch admin console and approve the portal request.