Geddy

Not recently. As @Northwoods Ranger said above there were some issues a few days back, but UD fixed them (at least appeared to). I didn't have to do anything for the routines to run again. Perhaps it would be a good idea to reboot the Polisy (full power cycle). I've noticed a few times (as I think others have posted and commented as well) that Echo routines will sometimes not fire and it's apparently an Amazon/Echo issue when they update something underlying that breaks the routines coming from skills. They end up getting resolved randomly. It's somewhat a goofy system (IMO) and sometimes I don't consider it very reliable. I don't run any mission critical processes through Echo routines and rely more on notifications plugin and UD Mobile for alerts. To me relying on a 3rd party system is just begging for issues (as you describe). Sometimes it works...sometimes it doesn't. If I have an alert it's only going to be critical so I prefer to keep things within the IoX/PG3x system to send me alerts rather than sending out to Echo. I'm not sure how to do this either, but I know if you look at the routine it does have a "View Activity" choice if you click on the three dots in the top right of the routine (I'm on iOS). In there you'll at least see if/when the routine was triggered. How are you changing the variable to trigger the routine? If with program you could just "Run Then" or "Run Else" however you have the program setup and see if the variable triggers the routine. If it's a big issue for your system you might be better off submitting a support ticket so UD can help track the issue with you. https://www.universal-devices.com/my-tickets

@arzoo you could use the raw text portion of the find/replace option in the programs to potentially find a time reference. Or I would suggest you copy the root folder to the clipboard then paste in a text editor and search for time or other triggers in the text of all the programs. (right click on the root folder and select COPY folder to clipboard - NOT "export") Have you checked the summary tab for the programs? Anything showing "last run" at the time this happens? You originally said it was happening at random hours so maybe you'll see it during the day rather than 1am time.

@RRoyceus split your post out from another topic that was troubleshooting other issues. Which version are you speaking of? That post was for 1.1.68. Have you updated to 1.1.71 for iOS? (that's what's available in beta test as of this reply). Sync should be in the 3 dots at the top of the Home, Automations, and/or Settings tabs. It shows there for me. Tapping the three dots gives: Synchronize My Account User Preferences UD Mobile Backup Bluetooth Wi-Fi Configuration Show Hidden Nodes toggle

@Guy Lavoie just be aware that if using "wait" should the program turn false while waiting the program will stop running (or run the "else"). If you're going to use the wait sometimes it might be better to break it into multiple programs. You can have programs that have nothing in the "IF" statement and you can use the trigger program to process the "THEN" or "ELSE" of another program. In that other program would be the "wait" portion and not be impacted should the "IF" of the first program be re-evaluated and turn false. Good luck!

@Guy Lavoie welcome to the Universal Devices forums. A lot of what you're asking can be found in the "ISY Cookbook" that's found in the UD Wiki pages (https://wiki.universal-devices.com/Main_Page). The ISY994 has been discontinued (thus probably the reason you were able to get it "cheap"). It still works and is operational at many levels. Some of the documentation/examples in the ISY Cookbook are from older firmware versions for IoX (formerly ISY). Just know official support from Universal Devices is no longer offered. However, the user-to-user help on the forums is always available to help troubleshoot and give guidance. I'm not familiar with x10 signals, but many here are. Hopefully they can help with some of the specific questions you might have. There isn't a "simple" way to make a timer like you're thinking, but there are options. I searched on the wiki and found this topic: https://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:Programs_as_Variables:_SwitchLinc_Emulates_Countdown_Timer (Note the link at the top to a different document as well) One thing to note about ISY programming...the "IF" statement is always being evaluated. Therefore, when your program triggers "TRUE" it will trigger the "THEN" portion. Otherwise, when "FALSE" it will trigger the "ELSE" command. Many programs will only have a "THEN" portion. If you have specific programming questions head over to the IoX Program Support area and post in there. https://forum.universal-devices.com/forum/438-iox-program-support/ Be sure to let us know what you're trying to accomplish and read how to post programs to the forums. Posting programs as text is the preferred method. Again, welcome to the forums. Good luck learning!

@andrew77 glad you’re up and running. What was the actual fix so we know and it might help others if they have similar issues?

@majkman what version of PG3x are you running? Are you on Polisy or eisy? If on Polisy you might need to upgrade to PG3x if you haven't. Details on that can be found in the wiki. If you're on eisy make sure it's updated. Current version should be 3.2.27. If you're not there then you should update. Last option would be attempt to install in a different slot and see if that works.

@andrew77 best bet would be to open a support ticket with UD. https://www.universal-devices.com/my-tickets Sorry I can't help on the macOS side as I don't run that and don't have access to anybody running it. I'm 100% Windows. Seems like macOS throws curveballs now and then with the Java process.

What firmware are you running? (Give specific number) Have you power cycled your device? It might be something a support ticket is best suited for https://www.universal-devices.com/my-tickets/

@hart2hart make sure the remote connection to the portal is still active. Log into the portal and check from there. In the past mine randomly was reset to no and I just had to reactivate that from the portal side and it worked. It’s been a few months now and others had issues at the same time, but I just checked mine and it’s still “yes”. If you’re still yes then I’d suggest opening a ticket with UD.

@Techman it would be good to point out too that this process only works for items NOT IN A FOLDER. So would have had to move the original device out of the folder it appears/appeared to be in then attempt the “replace with” process. @MKonrad glad you got it sorted (seems like it anyway). I think you can also right click on a device and should have a menu option to “add to scene”. Then you select what scene to add it too. In case your device tree is very long and difficult to drag as you said you did.

What computer OS are you running? On Windows go to configure Java (use the search function from the “start” menu) then delete temp files. Clearing the Java cache is key and has been forever! So shouldn’t be the first time you’ve done it, but if you don’t keep you systems updated it’s possible you don’t recall the steps. Go to UD website and click on “My ISY” near the top right of the homepage. It should download start.jnlp (note…if you have existing start.jnlp or admin.jnlp files on your computer please DELETE them before you download a new file! Just makes things simple and clean!) Lastly….all this is covered in this post:

@andrew77 looks like something has possibly been corrupted. Since you were on 5.8.0 firmware it's not like you ran an update recently so it likely wouldn't be a failed update. I somewhat agree with @CoolToys that you should bring the system up to date by running the update process. Be sure to allow a lot of time for the update to run. There have been several IoX and PG3x updates that you're probably missing (since 5.8.0 was released in January). Don't pull the power on the eisy until you've run the updates and rebooted and attempted a good log-in with admin console. Be sure you clear java cache (checking all three boxes) when you run the firmware update. Otherwise, use the "Cloud" so you don't get an error about Firmware/UI mismatch. Is you're still having issues perform a full power shutdown (following the wiki for multi-function button presses). Once the eisy is powered down unplug it, then unplug the PLM. Then plug the PLM back in and after 10-20 seconds plug the eisy back in (I think the light should be steady on the PLM before you plugin the eisy). Allow some time for it to fully boot (60-90 seconds - to be safe - maybe longer if you're running a lot of plugins) before trying to open admin console again. If you're still getting the EXACT same errors then open a ticket with UD to get help directly. https://www.universal-devices.com/my-tickets

@CoolToys "Switched On" or "Switched Off" is found using the "control" option. On/Off is typically in the "Status" option of the Then statements.

See the post just made by @bmercier:

@thruster999 Looks like there is a portal connection issue. Not sure when it started, but seeing other posts about there being issues so could just be your problem as well. But to check if your license is active you can login on the portal (https://my.isy.io/) Then click under "Tools" -> Information -> ISY Portal Access License In the new window it should show "License Active" and should show your "License Expiry Date" Link to other posts: https://forum.universal-devices.com/topic/43875-eisy-portal-integration-offline/ And looks like UD is aware and fixing the portal connection based on this post: https://forum.universal-devices.com/topic/43877-portal-problem-2024-07-18/

@FarmerGeek yes, UD announced its "retirement" (end of support) over a year ago... https://www.universal-devices.com/finalbye994/ More recently is an announcement of a price increase for the UD Portal to support the ISY994... https://www.universal-devices.com/994-portal/ While the ISY994 will continue to work it's official support has ended and the increased price for the portal might not be as attractive for many. If you're competent with operating and supporting your own device then it's possible to use as long as it works for your needs. The eisy operates the ISY system (now IoX) just as the ISY994 does, but adds a lot of benefits with the plugins from wide range of developers.

@JP as @hart2hart suggests, it sounds like the "IF" is becoming false while the waits are in process. As soon as the program becomes false it will quit running. Try removing the waits and see if the program performs all the lines in the "THEN" statement. If you must have the waits then @paulbates suggestion of having 2 programs with one blank "IF" would help as it wouldn't re-evaluate as the program is possibly currently doing. As @paulbates posting a text version of the program is preferred. It helps others help you directly with comments/changes to the program. Text is also easier to read on mobile devices. Screen shots become tiny and have to be zoomed in and moved around a lot. Right click on the program and select the last item "COPY to Clipboard". Then paste as text in your forum post. This way the program is available for others to make suggestions/changes.

Look here: https://forum.universal-devices.com/forum/395-yolink/ and here: https://github.com/Panda88CO/udi-yolink/blob/main/README.md and read the UD wiki eisy User Guide: https://wiki.universal-devices.com/Eisy:User_Guide These links should give you the basics for what can be done. If you’ve gone beyond Yolink be sure to look around the PG3 forum area for all the other plugins that are available with the eisy (and Polisy). Note that there are free and paid plugins. To see the full list of available plugins check here: https://polyglot.universal-devices.com/

Glad you got it sorted out. Sounds like you're a "set it and forget it" kind of user. There has been communication from UD over the last couple of years about the upgrade process and most recently a message about the increase in the portal license (post on UD website). And what do you mean "discontinued Insteon Devices"? There might be a few things that Insteon has quit supplying, but most common devices are still available from Insteon and even new devices have been introduced in the last year (note that only the current eisy will "fully" support the newer Insteon devices). Furthermore, the eisy DOES support Yolink devices (with the use of a plugin). Many people here use YoLink devices reliably in the eisy. Guess you should take some time to review the forums and UD site to really learn about the products. Many longtime users were "all over it" when the Polisy was released and more when the eisy was released. The reliability of the ISY994 is outstanding and a fine machine that doesn't need much in the way of upgrading. So if it works for you it's fine to do what you need it to do. If you're wanting to open your home to more control using a UD device as your home automation controller than eisy is the best (only) option currently available. Again, glad you got the device back online. Hope you changed it to not be static IP!

@smorgasbord This clearly sounds like you had a Static IP set at the device level. This was once the suggested option for ISY994 devices, but over the last many years UD has encouraged people to remove that setting and handle DHCP reservation at the router level. Since your local DHCP table changed from 192.168.50.x to 192.168.1.x and your ISY994 is not connected then clearly the IP was set to only join at the 50.x range of IP addresses. As @hart2hart suggests changing the DHCP table back to 192.168.50.x would be the best bet. I would suggest this to be a temporary change and only to get the ISY994 back on the network. If you still had your old router you could even handle it that way and directly connect a computer/laptop to the old router and then connect the ISY994 to the old router and connect that way and remove the Static IP setting on the configuration tab then unplug the ISY994 (both power and network), connect the network to the new router and power it back up. It should then connect because the IP address would be assigned by the router. THEN, you could reserve an IP address from your router so the ISY994 would always connect at that IP address should you lose network or power to the ISY994. Here's the other option from the wiki: https://wiki.universal-devices.com/Main_Page#Changed_ISP/Router_-_Can_no_longer_access_ISY Sounds like you completely changed the network settings if you're also changing SSIDs for wireless devices. Always fun times!

@bbuchanan99, @Jmine, @wuench, and any others... As @Techman mentions above the best way to get this answer (or attempt to get the answer) is to contact Universal Devices directly. As I suggest in another thread that asked this question. Using the email provided above or via their "Contact Us" portion of the UD website is probably the best way to get your answers. While the forums are monitored for most active issues something like this might be better asked directly with Universal Devices via their "Contact Us" method on their website: https://www.universal-devices.com/contact-us/ The forums are more user-to-user support with a few topics monitored by UD staff (Note: of which I am NOT...I'm just a user like everybody else here). So asking here and bumping threads does very little. Please use the contact method available through the Universal Devices website to ask these questions. Closing this thread as it has been answered as solved to the best of the ability that the user base can answer.

@TVC15 take a look at this part of the wiki https://wiki.universal-devices.com/Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored Sounds like you might force admin console onto one of the external monitors. It’s trying to put it there and not “smart” enough to force back to the single screen. If you delete the .state files it should come back. If deleting these files doesn’t help clear Java cache (checking all 3 boxes in the process) then download and run a new IoX Launcher (start.jnlp) from the UD site (found by clicking on “My ISY” at the top of the page.

@arf1410 to help us help you please post the program you’re attempting currently. Right click on the program and select “Copy to Clipboard” then paste it in a reply. (Make sure you use COPY and not something else. It will paste as regular text.) It sounds like you’d be better off making a “Kitchen scene” and just have them both turn the kitchen lights on…unless you have other items you’re trying to control.

@djones1415 no update from OP for over a month. You should start a new post for your issue to get help directly. If you’ve tried all above suggestions it is probably a different issue and should be handled as a new thread.