Geddy

You're Canadian (🍁), you've always spelled words funny. Wasn't the secret IoP update that made you do it!

@mapeter Great to hear you got this cleared up! Was just working through some "older" posts and saw this was perhaps in limbo. Take care!

@mapeter wanted to check in on this thread to see if you got any resolution on this. Did you open a support ticket and get your Polisy updated?

I didn't think IoP would run on an old version of OS in the Polisy. Perhaps it was, but I thought that was introduced in 13. Let us know what happens with the support ticket and if they get everything sorted out. Once you get brought current on Polisy, PG3 and IoP versions then we can address if you still have issues. Perhaps at that point begin a new thread here so you can get help just for your issue(s). Sometimes in these main support threads some questions/issues get convoluted and don't know what is or isn't helpful. So best just to have your own thread for your specific issue(s).

I know there was a reason for this, but not sure if it should be enabled or not. I think it's fine to leave it alone for now. Perhaps @Michel Kohanim can chime in to advise or you can open a support ticket to ask specifically about this. Is the "Upgrade BIOS" grayed out next to it? There was mention about this elsewhere in the forums (here and here), but nothing ever commented about having it enabled or not. This is by design. I think because ISY service is running on Polisy (IoP) UDI has limited editing this for now so it is always at the same IP as the Polisy. You really don't want it to be with a different IP since it is a service running on the Polisy so it's at the same IP as the Polisy. If you're talking about a standalone ISY994 that is changed in the ISY994 admin console then has to be added as a different IP in the Polyglot (v3) setup. Make sure you've read through the wiki for further assistance if needed: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide NOTE: You need to setup the ISY on Polisy (IoP) with whatever you setup for credentials for IoP. If you've changed credentials anywhere they don't automatically change everything connected to the Polisy. This is not currently implemented correctly. If you want to reboot the ISY do so through admin console. What system is busy? If PG3 (the web dashboard for Polyglot v3) then you need to pull the PG3 log files and open a support ticket with UDI. If IoP then make sure you turn off "write to battery" options and see if that settles things down. You might need to be sure you've linked all your battery devices (if you have any). It could be that if you migrated it hasn't re-linked the battery devices. You should also check any programs that are stuck in a loop. Look at the Programs tab then Summary tab and look for status and last run times. You can sort this tab by clicking on the headers to see what has run recently. Please explain further what system is busy. Submit a Ticket: https://www.universal-devices.com/my-tickets Hope that helps.

@chuckl split this post out just to get some attention. Note that @simplextech doesn't follow the forums much so either send them a PM or file an issue on the github for this node server. You posted in a thread that had been idle a few months, so better to start a new thread because it did appear to be somewhat different.

That's a shame. It's a common issue with SD cards if they're full and still trying to write to it data can corrupt easily. Glad you got up and running with 5.3.4 so quickly. Good luck adding things and getting things the way you like/want them again.

@PSiess as @MrBill alluded to… Polisy = device/equipment Polyglot = service/software/operating system So all node servers are installed in Polyglot. Polyglot v3 is the current development portion.

@heitjer are you using the IoX launcher (Formerly ISY Launcher) method to access admin console? You mention you’re accessing through some Insteon.jar access. Not sure of that process….really must be an old process. Please read the current release area for the ISY Launcher method discussion It sounds like your Firmware and UI don’t match. When you reset the ISY you get a basic Firmware that you then need to manually upgrade to a full hardware (found in current release area). Specifically follow the steps here - https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card

Glad that helped! And yes, there's a little search bar on the top right, but sometimes that can lead to too many results. I prefer to use Google Site Search to get a little more specific for help topics around here. But glad you got things working. MacOS is always a little funky to try to troubleshoot (as a Windows only user). Some have had great success with macOS+Java+ISY/IoX Launcher. Others...not so much.

@KTrautman Not sure if this is the same problem macOS has caused in the past or not, but take a look at this thread solution to see if it resolves your issue:

Again, explain wasn't working and you might get further assistance. Since I never ran PG2 on rpi then I don't know if there is an updated version that would run on rpi. Perhaps the version I referenced above was written specifically for the Polisy and perhaps because developed stopped on PG2 for rpi or 3rd party hardware before it stopped for UDI hardware (the Polisy) it might be that you can't update beyond what you have. I think you've got numbers in the wrong order. If you're talking about an ISY994 firmware version 3.5.0 would have been years ago. I believe you're meaning 5.3.0 for the ISY994. There was a huge difference from the 4.x to 5.x code and there were some that had issues in the update. Apparently you were hampered by a more extreme issue during the update that caused you to lose the entire configuration. I'd say a vast majority had very little issue aside from the key points mentioned in the 5.x release notes along the way (programs that use "adjust scene" and disabled programs becoming enabled). But, I will say...if you do mean ISY994 firmware version 5.3.0 then if you have z-wave 500 controller or don't have z-wave then you should update to 5.3.4 (in my link above). That's the most recent release for the ISY994 and possibly the last (unless any security issues arise). That's been the stable release now for over a year. And it's much easier than any update from 4.x so it's a very simple process. And yes...it's been well documented that the "auto update" feature was removed in the 5.x line because of the issues caused from 4.x to 5.x. You can read more about the eisy in this thread that teased the equipment earlier this summer. Then there is an active thread discussing the product found here. That's a question that @Michel Kohanim or @bpwwer would need to address, but simple answer is probably not because eisy is a UDI developed product with Polyglot running node servers. You can apply to become a developer for UDI and perhaps develop a node server to work for that charger line. There's already a Tesla EV node server that many are using. This is where I feel your terminology is incorrect. Polyglot is a "service" that runs on equipment. Polisy is a device released by Universal Devices that runs Polyglot (version 3) (learn more about it in the wiki) Within the Polisy it runs ISY as a service (ISY on Polisy (IoP)). This way the Polisy replaced the ISY994 and an external rpi to run Polyglot. By developing the hardware UDI is better able to control how their system (Polyglot and ISY) runs. eisy is the new device released by Universal Devices. It will also run Polyglot (v3) and ISY as services and developed along side the Polisy for the time being. It's the evolving world of technology. ISY994 is still running strong, and is stable with it's many firmware along the way. Have a great rest of your day! PS: I'm just a user of UDI products like so many here. I'm not affiliated or connected to the company in anyway. I just help out here on the forums to try to keep things somewhat organized. As best as herding cats can be sometimes. The forums are mostly user-to-user support. UDI employees do help out and post and interact as time allows, which is a huge plus!

Negative. You asked how to upgrade Polyglot. That's the link I gave you to the PG2 discussion of the forums. In there you can find ways to install PG2 on rpi as recent as earlier this year. You've made almost no sense this whole thread. You've spend the last hour ranting about Polyglot not updating and wanting to know if you should buy a Polisy. If you had just checked the UDI store site you would have seen that Polisy and Polisy Pro aren't even available. Then, as @MrBill pointed out they've been sold out since early summer (after Insteon shut down and people scrambled for different controllers). Now parts are unavailable to build the Polisy so UDI has developed a new controller that will be released soon and available later this year or very early next called the "eisy". Sadly, yes, the information for that is (hidden) in the Coffee Shop area of the forums, but it's there for the reading. What's really shocking is that you haven't really explained what your issues are. Perhaps by calming down a little bit and explaining why you need to try to update or what's going on perhaps you could get other users to help resolve the issues you're having. If your only issue is that you can't update Polyglot v2 on a rpi system that's one thing. If there's issues with how the ISY994 is acting that's another. First step would be to update the ISY994 to the most recent firmware version that it would accept (again, depending on z-wave controller dependent). Good luck!

Go read this area: https://forum.universal-devices.com/forum/155-polyglot-v2/ PG2 on rpi has always been DIY. There's been lots of changes to underlying rpi OS that's probably impacted PG2. But to further the above comments that you dismiss PG2 has been deprecated. This was announced by UDI through email blasts, their website, and this forum area when Polisy was announced. As for your comment about version for PG2 I believe this is the most current: Then for an ISY994 you can go here and find out how to update to the latest (most recent) version of Firmware (make sure you meet the requirements to upgrade to 5.3.4):

I run admin console from 3 different Win10 machines and never had to add anything like you're showing.

Not sure what you mean by this. start.jnlp isn't trying to install anything Java. It's just going to put the ISY Launcher (now IoX Launcher) icon on your desktop. I do not use Win11 yet, but does it have a way to set default apps like available in Win10? Look at (Windows) Settings -> Apps -> Default Apps -> Choose default apps by file type In Win10 I have the option that .jnlp files are associated with Java(TM) Web Launcher) This way when I run/double click the start.jnlp it auto runs in Java and runs the processes as expected. Your issue seems that Java was not installed correctly, the .jnlp is not associated with Java, or you have anti-virus and/or firewall running. Above you said you don't have either anti-virus (other than Windows Defender) or firewall running (mostly 3rd party anti-virus and firewall will block .jnlp from running). I would follow the steps you posted in your original message. You can ignore Step 2 (doesn't apply). After Step 3 I would uninstall Java (again?). On the Java website there is a tool to remove all old versions of Java (https://www.java.com/en/download/uninstalltool.jsp). REBOOT your computer Then re-install Java (from java.com) You should see this when installing: (screenshot from today 11/15/22) Then continue with step 4 from your original post. Check if Win11 has the same setting to associate file types with apps and be sure you have .jnlp set for Java Web Launcher. I know there is a growing number of Win11 users on here that don't seem to have issues.

This is perhaps where you went wrong. The file downloaded from that link appears to point to 4.9.0 firmware. You need to get the ISY Launcher from here - https://isy.universal-devices.com/start.jnlp I'd say clear your Java cache to wipe out what you've got (selecting all three boxes in the process). Download the start.jnlp file and then launch into Admin console and try the restore again (that is if your programs don't appear). What you're describing (no programs showing) is what @MrBill commented on that your UI/Firmware didn't match. Then when you said you downloaded admin.jnlp from that link that's pointing to 4.9.0 firmware, but you're running 5.3.4. You need the ISY Lancher or download the admin.jnlp file directly from the ISY locally and not from the UDI site. If you've started a ticket though I'm sure you'll get sorted out, but just wanted to point out that the ISY Launcher method is the suggested route to make sure UI/FW match.

@tmorse305 out of the box thinking...what if you created a second kasa account for only those holiday devices and then installed the node server in another slot to operate only that account. Then you could delete that node server when not needed and install it again next holiday season. Not sure the impact it would have on programs so those might need to be recreated every year. Just a thought so they're not mixed in with stuff you actually use year 'round.

Did you see my comment above? Send @simplextech a PM on the forums. They've commented elsewhere that they don't get forum alerts so PM is the only (best?) way to get their attention. Otherwise, perhaps open an issue on their github project.

@johnjces I believe if you're in the admin console and you rename the ISY in the tree it will then push that name to the Finder. Just right click on the ISY name and "Rename" is an option. Close admin console and re-launch IoX (ISY) Launcher and it should display the new name.

@Michel Kohanim mentioned in another thread that it could also have been some issues with the UDI website not allowing the cloud option to process correctly. I have to say I was able to use the cloud option to access the ISY994 while remote yesterday (not sure what time I attempted it). I tried the IoP access via cloud option last night and it worked fine on 5.4.4. Today everything seems to work fine with IoP 5.4.4.

@Illusion and @mbking there were other reports of this issue in this thread. Hopefully it was just a limited issue with UDI site/web and it's working for everybody again. I just tested with IoP 5.4.4 and can load admin console via cloud option without issue.

Make sure you let this process run a while. Did you hear beeps? If not just let it keep running. Since you’re on a very old version it might take a while. Whatever you do…DO NOT UNPLUG THE POLISY…once you started the update. Confirm the light status on the front of the Polisy (see the wiki Polisy User Guide) that it is done processing before you proceed.

You’re on the PG2 dashboard. You need to add :3000 to the URL you're using to open PG3 web interface. When you’re in PG3 you should see menus that look like the attached picture (on a mobile device so can’t paste inline). Not sure what’s causing this. But once you’re in the PG3 web interface you should be okay. If not then open a support ticket for additional help.

If just starting out you should probably update PG3 first. It's currently on version 3.1.14. Information for updating found here: