Michel Kohanim

Hi Joe, Unfortunately not. With kind regards, Michel

Thanks Jeff, I verified that mine (v.93) works fine and it goes to program auto (Program On at the top and then Heat/Cool set points on the right). So, I will have to forward this issue to SmartHome to see if they know anything about it. With kind regards, Michel

Hello RLIKWARTZ, Please change the polling interval to 10 seconds, open Event Viewer, change Level to 3, and then observe the status of WeatherBug module. What does it say? Once you are done, make sure to revert the polling interval to whatever it was before. With kind regards, Michel

Hi jmed999, If the device type being returned is 00.00 (as indicated by LeeG), then there's really nothing we can do as ISY thinks this is a ControLinc. The other question is why your other thermostat is no longer reporting temp? Was the PLM replaced? Do you have any links in the PLM? With kind regards, Michel

Hi jmed999, Yes, that's correct. With kind regards, Michel

Hi Guys, Very strange indeed. Can you please give the firmware version as reported by ISY? With kind regards, Michel

Hi nowandthen, Got your email. With kind regards, Michel

Hi Clarence, No, only one. With kind regards, Michel

Hi Clarence, You are very correct. Please note that you are going to get KWH. You just won't know in which tier you are. But, again, you will have to ask SCE and perhaps they have a different program in your area. Also, you will get a $25.00 rebate for ISY + $25.00 rebate for a thermostat. In addition, they have a program called Save Power a Day which gives you more rebates. So, while taking everything into consideration, please note that with all the rebates, your whole ISY might end up being free (+ more). With kind regards, Michel

Hi nowandthen, Do you have any RF devices? If so, it's quite possible if you do NOT have PRO. Also, if you have any INSTEON thermostats, remove the dongle and retry. With kind regards, Michel

Hi Candide, Yes, we are working on a more generic way of publishing events to ISY. Hi doubleohwhatever, Thanks for the update. That's quite strange ... changing stations should not matter. With kind regards, Michel

Hello C Martin, apologies for tardy reply! Yes. But, not all Zigbees are the same. For Smart Meter, you need Zigbee SEP (i.e ZS Series). For regular Zigbee you need Zigbee PRO (i.e. Z Series). These two are NOT compatible nor are they interoperable You need to purchase the following from our Storefront: High Powered Zigbee Smart Grid (SEP1.1) Radio http://www.universal-devices.com/utilit ... zs-series/ Yes, but you I can tell you that from my discussions/testing with SCE, you are not going to get tiered consumption/energy usage. You will get Prices but they are not tiered based. All you need is the Zigbee Smart Grid radio and your ISY will be converted to ISY994i ZS With kind regards, Michel

Hi Kevin/Jeff, Never had this reported and I tested again. At this point my only recommendation is to get a replacement thermostat but, at the same time, I am afraid that it might be the firmware. Are you certain that you can command your thermostat to any other mode from ISY? With kind regards, Michel

Ah, aaronburnlab .... I am so very sorry to hear. This is just a beginning of the process and I am sure they will get better (much better) as we move on and as they iron out the quirks. I had a call with them today and I must say that every time I have a call with their technical team, I am more impressed. So, keep the faith and good luck. With kind regards, Michel

Hi Mark, thanks for the update/feedback and apologies for tardy reply. We will surely take your suggestions into consideration for our next iteration of UI for programs. With kind regards, Michel

Hi beernutmark, What's your WB polling interval? With kind regards, Michel

Hi Candide, We have not had that issue reported. 6 minutes is pretty good. Anything below 1 minute is very bad as their server might block you. Hi doubleohwhatever, Please check your error log ... I think you have network connectivity issues. Have you changed any of the network gears/settings lately? With kind regards, ichel

Hi Scott, Yes, it will be in our next firmware release (4.0.4) to be release by the end of next week. With kind regards, Michel

Hi dano, Actually not before you posted. Now, ID#107 medium priority. With kind regards, Michel

Hi jmed999, Clear your logs. Once it happens again, zip them up and send to support@universal-devices.com. With kind regards, Michel

Hi nowandthen, sincere apologies: http://wiki.universal-devices.com/index ... o_Your_ISY With kind regards, Michel

Hi nowandthen, so very sorry ... Please telnet to ISY, login, and type the following: RF /CONF/FF0504.REC This is an X10 device that's no longer there. With kind regards, Michel

Hi dano, All references are based on unique IDs to devices and variables. So, if you import programs that depend on those devices/variables - and if they do not exist in the target system - then you will see . With kind regards, Michel

Hi nowandthen, We also got your ticket but all emails were bounced. Unfortunately this is a very classic case of PLM dying or already dead. This I guarantee you and thus you will need to order a new PLM. With kind regards, Michel

Hi beernutmark, Can you please upgrade to 4.0.3, run the Reset and let me know whether or not it gets cleared? With kind regards, Michel