Everything posted by Michel Kohanim
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Could the network access on the ISY 994 failed?
@SteveKlos, I am so sorry. How old is the unit? Yes, we have a $99.00 flat + shipping service for repair/replace (if we can repair, we'll replace it with a refurbished unit). With kind regards, Michel
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Could the network access on the ISY 994 failed?
@SteveKlos, I am sorry to hear. In that case, I think your unit is defective. Most probably the flash has gone bad. With kind regards, Michel
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Ring Nodeserver - Ring account won't authorize even though credentials are correct (and 2 factor working)
Hello all, Just want to make sure you did receive our newsletter on March 18: https://www.universal-devices.com/poly-news-iaqualink-ring/ . Did you? If not, please subscribe to Product News and Announcements under your account. With kind regards, Michel
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Could the network access on the ISY 994 failed?
@SteveKlos, Please try a different power supply. Anything that outputs 5-30 volts center positive. With kind regards, Michel
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Could the network access on the ISY 994 failed?
@SteveKlos, What's the pattern of lights on the front as ISY reboots? With kind regards, Michel
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Support Thread: 5.0.16C (ISY994)
@toddhutch, Not sure what you are trying to do. Open close sensors are battery operated so a) you cannot modify their setting unless they are in programming mode b) they have no state after ISY reboot and c) if you tried programming them while asleep, ISY will keep trying and not only you will see green or grey 1011 icons on them but also system busy. The only way to recover is to put them in programming mode and right mouse click/ Write update to device. With kind regards, Michel
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How to make events occur every year between certain dates
@ElectricCPR, Would love to include it in our Wiki: https://wiki.universal-devices.com/index.php?title=ISY-99i_Generic_Jewish_Calendar Thanks SO very much. With kind regards, Michel
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ISY Portal maintenance - 04-12-2020
@PurdueGuy, Thanks so very much! Got them all. I see the issue ... I think PGC is now bombarding ISY/ISY Portal. That's why Alexa worked for a few minutes. Looking into it as we speak. With kind regards, Michel
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ISY is not online
Hello all, Sincere apologies for the interruption in service. Once of the proxy servers had to be replaced and is now online. Things should go back to normal shortly. With kind regards, Michel
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ISY Portal maintenance - 04-12-2020
@JSylvia007, I am so very sorry to hear. I think this is due to DNS propagation delays. Can you please reboot one more time and then send your error log to support@universal-devices.com? With kind regards, Michel
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ISY Portal maintenance - 04-12-2020
Hi @PurdueGuy, What errors are you getting in PGC? With kind regards, Michel
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ISY Portal maintenance - 04-12-2020
Hello all, Sincere apologies for the interruption in service. One of the proxy servers had to be migrated and thus the reason for this issue affecting only a certain number of folks (those that were connected to this proxy server). Things should go back to normal shortly on their own. If you have not done so, please reboot your ISY; this will cause ISY to connect to the working proxy. With kind regards, Michel
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Local Control
@cwitter, We'll look into it. With kind regards, Michel
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Support Thread: 5.0.16C (ISY994)
@Clif, Please reset your credentials: https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Resetting_Your_Userid/Password With kind regards, Michel
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Polisy Hardware Specs?
@kkempster99, This is really really odd. The only thing I can recommend is this: curl -s https://pkg.isy.io/script/update121.sh | sudo bash Before you do so, though, make sure you backup your Polyglot. With kind regards, Michel
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ISY is not online
@widnerm, Please send your error log to support@universal-devices.com. With kind regards, Michel
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PGC Down?
@TexMike et Al, The sincere apologies. PGC was upgraded last night and I do very much apologize for not letting everyone know. With kind regards, Michel
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Polisy Hardware Specs?
And, uname -a? With kind regards, Michel
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Polisy Hardware Specs?
@kkempster99, Just to be clear, syctl dev.cpu.0.temperature Returns nothing? If so, what's the output of uname -a? With kind regards, Michel
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Zwave Tips and Tricks
@lilyoyo1, THANK YOU! With kind regards, Michel
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Polisy Hardware Specs?
@kkempster99, Do you see the module being loaded in dmesg? With kind regards, Michel
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Displaying individual variables "as devices" (sort of like virtual devices)
@simplextech, It's only one of the few of the same brand/model with this issue. And, they do not have a parameter for configuration. I suspect it's firmware on that specific sensor. With kind regards, Michel
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REST interface can be slow
@brandwidth, It all depends on: 1. Whether or not the time includes processing by your computer (i.e. making a connection) 2. What's ISY doing at that time There are 3 HTTP tasks in ISY, so, if ISY is doing something with all three, then your request will wait. The best test case would be to do this on a factory reset ISY that has NOTHING else connecting to it (no port forwarding, no portal, no programs, ...). With kind regards, Michel
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OpenWebStart
@pilotgeek, It should work. It might take longer the first time since it has to download all the relevant files. With kind regards, Michel
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Does/Can Portal trigger program when there is no internet?
@gviliunas, Error 6 means that the socket has not closed on the other side. I wouldn't worry about it unless you run out of buffers. With kind regards, Michel