Techman

The newer PLMs also have an updated/improved RS232 interface.

@larryllix You should forward your picture and comments to Insteon support. I've also had the plastic enclosures break down on several plug-in modules

The blinking 2nd or 3rd light indicates one of the following. I would suggest sending another email to support Signature failure Old BIOS

Try doing a "Synchronize Nodes" from the admin console Synchronizing ensures that the ISY and the Z-Wave network have the same device information for a node.

The Zmatter board plugs into an internal slot in the Polisy and uses external antennas. For the eisy the same Zmatter board is mounted in an external enclosure with a USB cable that plugs into the back of the eisy

The error message means that the PLM is unable to communicate with the device Verify that the address is 18.73.E2. The 8 can sometimes be confused with a B If the device address is correct, then try moving the lamplinc closer to the PLM

Is your Java version 8 update 351

The ISY 500 Zwave controller has an effective range of about 25 feet. Putting a repeater about 15 feet from the ISY should help. Being that the ISY Zwave antenna is inside the enclosure its range is somewhat diminished. You should mount the repeater as high up as possible and away from obstructions. You should also keep the ISY away from obstructions and other RF devices that could possibly interfere with the Zwave RF signal. Keep in mind that any Zwave 700 devices will communicate with the ISY as if they were 500 series devices.

Clear your Jave cache and applications again. If you have any anti-virus / firewall software and/or windows defender, try disabling it before you run START.JNLP

All your devices and programs will not be affected by the firmware change and will remain intact. Be sure to do a ISY backup and a Zwave backup before any firmware update as an insurance policy. Being that you're on the latest firmware version, the firmware update to the one that supports the PLM is just an academic exercise.

Try connecting it, you have nothing to lose. But the downside is if you have a PLM failure the ISY won't know about it. What's your current ISY firmware version, if it's an older version you should update it.

The difference in the firmware is that the firmware that's the Zwave only version doesn't look for a PLM and thus won't give you an error message when it can't find one. Be sure to make a an ISY backup before and after you add a PLM back to your system

You can update packages by pressing the reset, on the front of the Polisy, button once. But first try removing power to see if that resolves the issue.

Assuming your SD card was inserted, then it sounds like an ISY failure. You should have had blinking leds with no network and PLM cables attached

Update your packages, then remove power from the ISY or Polisy. Power up, now is it there?

Remove power from the ISY, then disconnect the PLM and the network cables, then power up the ISY, what leds are lit and/or blinking?

Polisy firmware was recently updated to 5.4.5 Update your packages. If you're then still have issues, remove power from the Polisy for about 15 seconds.

I now have Cloud access working I had to remove power from the Polisy. After rebooting the Polisy is now showing version 5.4.5

I also can't launch the Polisy from the cloud. No error message.

Send them an email request. PLMs will be in stock about March, 2023

Thank you, the ISY password that was stored got erased during the update. All is good now.

After the update to 3.1.14 the ISY show as disconnected, not sure what the path is to reconnect.

Glad you're up and running. If you have power issues in your area you might want to pick up a UPS and put the ISY, Router and Modem on it. The PLM should be plugged directly into an outlet not the UPS. The UPS should also have an A/C line filter between it and the outlet in order to filter out the powerline noise they create which interferes with the insteon signals

Try unplugging the power from the ISY, wait about 15 seconds then plug it back in and then try the admin console again

In the recent Insteon zoom call they mentioned that they are planning on supporting Matter. They gave no other details. Being that current products, other than the Hub, cannot be field upgradeable, it might be relegated to the Hub or newly released products