Geddy

You can't use HTTPS in the Polisy to connect to the ISY. It needs to be HTTP. Wiki instructions: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#ISYs Step 3 = Make sure you use HTTP and not HTTPS If you mean via IoX Launcher then see this section: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Can't_Find_Polisy

Glad you got it to work. Was just getting here and was worried with the prior post that it was unzipped. I recalled you were on macOS and know it does some strange stuff with zip files. I don't directly recall (without going and reading the directions again) if there's a step saying "don't unzip the file", but it's always been said elsewhere..."don't unzip the downloaded file". The ISY994 handles everything in the process. Something tells me quite a few people might be doing this when Insteon gets them in stock (soon). Actually I've never looked at the Lutron product line so not familiar with it. I've found the Insteon that I have solid enough and manageable for what we need. I am happy that Insteon is back and bringing products back to market so if/when there is a need to replace something there's an option available. Happy reading!

I haven't used z-wave with the ISY994, but I thought the most recent upgrade included a path for migration to Polisy+ZMatter. Read the release here: Or maybe more specifically here are directions that @Chris Jahn posted recently too that should help: It's certainly possible to keep the ISY994 running (primary controller though...not sure why you think it is secondary) and push information from the Polisy Node Servers to the ISY994. It's just the intention was to have the Polisy (and now eisy) completely replace the ISY994 as the Polisy/eisy have more processing power and allow one device to do it all now. But I see no problems running my ISY994 and pushing node server info to it from the Polisy. (But I'm soon going to migrate everything to the eisy.) The Polisy is "fully functional". Has been for quite a while (IMO). I think it was just there was no true "migration" path for Z-wave until recently. Insteon migration had already been achieved on the Polisy and Node Servers are in strong development for the Polisy. There really should only be one hub controlling things. I wouldn't try to have some devices on ISY994 and others on IoP/ZMatter. If you've got ZMatter installed in the Polisy and it's working then following the steps above should get you migrated and everything to the Polisy.

First off...your eisy needs to be updated. Your PG3x version needs to be 3.1.18. And in the process will probably upgrade IoX to 5.5.3. There were bugs in PG3x 3.1.16 that did not allow node servers to install or run properly. That was fixed in 3.1.17 and further updated in 3.1.18. To update please use the Admin Console -> Configuration Tab -> Upgrade Packages Please see the release info for both releases in the Current Release Announcement area of the forums. ALLOW A LOT OF TIME for the upgrade to process. Some have suggested even allowing 30 minutes. There is a lot of processing going on. The eisy does not have a speaker so there will not be any beeps and no flashing status lights so there's currently no way to really know when it's done. Just allow a lot of time. Note, that it's possible that your user/password might reset to admin/admin, but I cannot confirm that is happening. Once updated you should "reinstall" the node server. Do NOT remove and re-install, but just find the button to "reinstall" in your "purchases tab" in PG3x. Report back after doing these steps and let us know if fixed or if other issues exist. Good luck. PS: If you allow enough time for the update to process and it did not update PG3x or IoX then you might need to open a support ticket. I know on Polisy there were issues updating beyond IoX at one point, but forget the version number that additional SSH steps were needed. Support would be able to assist with that information.

In theory the eisy will be as easy and reliable as the trusty ISY994. I know for the past several years the Polisy was very stable for Insteon only based systems. Right now the eisy is going through some initial release growing pains, but UDI is hard at work getting the bugs/kinks worked out to make it the reliable controller we all know and depend on. As @Techman and @tazman you will need the PLM as that's the only way that the ISY system (running on ISY994, Polisy, or eisy...now just called "IoX"). Depending on the model of PLM you have will determine if you need anything extra to connect it to the eisy. The only way to connect the PLM to the eisy is via usb. If you have a USB model PLM then you're ready to go. If you have a serial PLM (note, that it probably just looks like a network cable plugged into the PLM and to the ISY994) then you need to find the serial cable that came with the PLM (it was tucked away in the packaging...if you didn't keep it then you nee the kit that @tazman is referring to. Once you have the serial (DB9) end you then need an adaptor (part of the kit that UDI sells, or can be purchased online - there are links to it in other threads - look at the eisy packaging thread). This adaptor will attach to the DB9 end of the serial PLM cable to convert to USB connection to plug into the eisy. Lots of words for a simple process, but wanted to try to help. The ISY994 was released many years ago and probably stopped wide production about four years ago. About three or four years ago the Polisy was introduced and probably widely available about three years ago. Due to the worldwide chip shortage and other component shortages UDI was unable to source what they needed to continue building the Polisy. So they developed the eisy and just brought it to market. Like I said...still going through some release growing pains, but getting there with every release. Hope this all helps. And most of all...welcome to the forums!

That should be a personal preference decision. While ISY994 will not receive any further updates if it's working great for what you have then that's fine. If you begin to venture into other automation technologies and would like to explore the world of node servers then the eisy would be required. You can see the current list of node servers here and most (if not all) have their own forum area in PG3 section of the boards.

@zxplod it’s in the wiki: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#eisy_(PG3)_Dashboard

@trevorst Glad you got logged into PG3. On the Polisy it's really hidden to change the password <grin> Click on "System" then "Account Management" Enter admin for user name create password It should log you out, bounce back to portal login then back to PG3 login window. seems like you need to read the wiki for the Polisy from top to bottom. It takes you through all the install and setup steps. Once you read through the wiki let us know if you have more questions. That's the plan. Looks like you've setup the ISY994 in PG3 since your screen cap shows ISY Firmware 5.3.4 (which was one for ISY994). If you're using the local host IoP then you should be 5.5.0 (or above) as long as you've run "upgrade packages" from the admin console on IoP.

My understanding of the eisy is if you connect a network wire the wifi disables itself. Then if you unplug the wire it would re-enable wifi. I have not tested this, but know @Michel Kohanim and @Javi commented on this behavior elsewhere.

@trevorst based on your initial screen shot above (I didn't look at it closely before so didn't notice this), you're accessing the Polisy via PG2. Make sure that you've got it up to date and you should be going into PG3 (http://polisy:3000/ or http://polisy.ip.address:3000 (replace the crossed out part with your actual IP)). ISY on Polisy should be running by default if you've got a current version of operating system running. Have you ever connected to the Polisy via SSH? If so, connect and run: sudo uname -a The OS should be 13.1 Mine shows: FreeBSD polisy 13.1-RELEASE-p5 FreeBSD 13.1-RELEASE-p5 releng/13.1-n250174-753d65a19a55 POLISY amd64 Check this section of the wiki if IoX Launcher doesn't automatically find the ISY on Polisy (IoP) process: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Can't_Find_Polisy Once you get into admin console for IoP the next time you need to update the Polisy you just need to go to Admin Console -> Configuration Tab -> Update Packages

Top notch support right there! Glad you got it resolved quickly!

You need to clear Java cache (selecting all 3 options) then load a new start.jnlp (or admin.jnlp for mac if you can't get IoX Launcher to work). Sounds like you're getting launcher to work though if you have the option of Lan or Cloud so that's great. You just need to clear cache to get the local one to match what's on the ISY currently. No headache at all. It was a very simple, painless update. You can knock it out without problems. Glad to hear you've got things sorted out.

Yes, you just have to download the 4.x you were on. I'd say probably 4.9. Why did you "stop" at 5.3.0? 5.3.4 is the "current" release for the ISY994 and should be used, especially if you're just running Insteon and no z-wave devices. Download 5.3.4 from the release thread found here. Make sure you've read all the steps to complete. There were a lot of manual manipulations needed when going from 4.x to 5.x. It's possible you have a lot of programs stuck in states that need to be edited before they will work correctly. In the Program tab look at Status. Do you see any yellow (?) programs? They might say "out of memory". Check out these troubleshooting tips (might be a little dated, but through here and other posts on the forums a lot of mac users have given tips and tricks): https://wiki.universal-devices.com/index.php?title=Main_Page#MAC_OSX

Interesting...I wonder if this is something that the new PG3x might be blocking it. I know on PG2 it does point back to local IP, but does generate an output and node server began working. Did you happen to have anything in "code" in the URL it sent you to? @Jimbo.Automates - Any reason this wouldn't work with PG3x (eisy)?

You appear to be correct that when you "add new ISY" it does seem to default to port 80. I think that might have been remaining from when it was being used to point to standalone ISY994 that might have been on port 80. But the Polisy User Guide clearly shows setting the port to 8080 (in the image). And I guess the eyeball there is whatever system being used to capture that image. I do not see that on Chrome when I attempt to add a new ISY. Please do! Good luck.

@bwade913 sorry couldn't give more help here. Let us know what they have you do to fix this issue so it might help others if ever face similar issue. PS: Current version for ISY994 is 5.3.4. You might consider updating once you're stable again. A few minor bug fixes between 5.3.2 and 5.3.4.

No, I don't. Sorry. Just to make sure that your FW/UI match when you're in admin console what shows in Help -> About? If those don't match then something could be goofing you up in the backup process. I'd open a ticket to get the best help and right answers to get you to your next step.

What are the lights on the front of the ISY994 doing? Troubleshoot here: https://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs/Lights Unsure what that file would be and not sure if it would block you from a successful backup. Have you power cycled the ISY994 during any of this? It's possible during the power cycle the SD Card could have been corrupted. If you hadn't perform a power cycle just on the ISY994 (leave the PLM plugged in). Observe the lights as it boots up. Best thing might be to start a support ticket with UD and get their input. Note though that there's a lot of moving parts right now so support might be a little slower than normally expected. Start a support ticket here: https://www.universal-devices.com/my-tickets If you do need to replace the SD card read the wiki directions (but I would suggest running a support ticket before jumping to this step/process): https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card Be sure to note this in the info:

As @bgrubb1 states this should be port 8080. See the wiki Polisy User Guide for setup help. Also, just use HTTP and NOT HTTPS. https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#ISYs This is normal. It shouldn't display the password. Once it's set/stored then it's kept in PG3 system and will connect to the ISY without issue. On the web dashboard for PG3 if you click "ISYs" you should have an active ISY with a checkmark next to it if it's communicating correctly. You can also review the PG3 log files to be sure there are no authentication issues with the ISY. If you're logging into SSH then yes, you should probably change that. If you're not using SSH then don't sweat it for the time being. But the steps are: Just type: passwd Strange...are you local or remote/different VLAN from your Polisy? I usually only see that when trying to connect remote because it isn't finding any ISY/Polisy/eisy on the local LAN. If you're able to connect using the IPs you have shown then don't worry about that. It's usually just a UI anomaly, but usually appears if logging in remotely. If you're able to access admin console (and you included that in the screenshot) then certainly not an issue. If you're unable to actually get into admin console then there are other issues that need to be addressed.

@awysocki Might want to read some other posts on the forums before jumping too far into this. This might help: https://forum.universal-devices.com/topic/39795-iox-release-v553-is-now-available/ But there are lots of threads in the same area you posted that have discussed your question. Ultimately the wiki (eisy User Guide) is also probably a good place to find information. It is still being worked on (best I can tell) to cover issues that have popped up along the way, but reading is always helpful.

@cswelin please try to update Polisy IoX firmware to 5.5.3 (just released) and attempt to add again. Please report back if still having issues or if resolved with Firmware update.

You've got to slightly "clean" the drywall first. We have the command strips holding up picture frames and framed posters in various rooms and they work very well. We usually wipe with damp cloth of 409, allow it to dry for a bit (~1 hour), wipe with dry cloth (just to be sure), place 1 side (apply pressure for a few seconds), allow it to "be" for a few hours before applying what you're trying to hang. I think the 3M instructions actually suggest 24 hours, but that's bogus (IMO). Great suggestion @jec6613!

@endobiker do you have firewall between the subnet blocking traffic? It would probably be easier to use the portal process to access as though you were remote. You probably don’t have traffic configured to cross between the two. Directions: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console

Personal preference as to upgrade or not. Though honestly, many have seen that keeping the Polisy updated is better than falling behind and risking something breaking in a future update along the way. This update brings some bug fixes in general, so nothing too major (on the Insteon side) from reading the release info.

Yes, that’s always been a suggested step in upgrading firmware….at least one I usually follow. When firmware is updated clearing Java cache was once the normal. Sure, IoX Launcher should match firmware, but this time it did seem necessary again. Kind of strange, but was my normal process so wasn’t something I noticed.