Michel Kohanim

@Bumbershoot, thank you for the feedback. I'll discuss with @xKing. With kind regards, Michel

Please let me know the improvements you need. I will talk to the genius behind it's development. With kind regards, Michel

@larryllix, What other software are you running? With kind regards, Michel

@larryllix, Would love to get to the bottom of these issues. So, please do let me know what other anomalies you see and we'll get it taken care of. I do know we have a crash for due to a Z-Wave db corruption. And, X10 received signals are not formatted properly. And, web server files in network resources cannot be deleted. Apart from that, I am not aware of any other serious bugs. With kind regards, Michel

@Bumbershoot, It should work. It calls the same functions in polisy. The only reason it's not advertised is because it's not thoroughly tested. @larryllix, Is polisy configuration identical to your 994? @palayman, There are 1000s of polisys running IoP. Just because 1 or 2 have problems should not prevent you from upgrading. With kind regards, Michel

@larryllix, Thank you. With kind regards, Michel

@sjpbailey, You just point your PG3 to your IOP: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Polisy_.28PG3.29_Dashboard With kind regards, Michel

Hi @SSchmidt, Unfortunately. You can use any 12V 2A power supply. You can also purchase from us: https://www.universal-devices.com/product/12v-1a-power-supply/ With kind regards, Michel

If you are experiencing "connection refused" for ssh, please click on the Upgrade Packages in the Admin Console. With kind regards, Michel

The only reason I am responding to this topic is to make sure this topic is stopped because it does nothing but create confusion. Beeps are there in lieu of a progress bar which we are working on. There's absolutely no way to describe all the different permutation of beeps that you may experience. For instance, if the upgrade process installs udx or isy, then those have their own set of beeps. So, for now, the best thing to do is to not upgrade unless you are sent an email to upgrade. Once we have the progress bar working, then you can upgrade as many times as @macjeff does (once every second). In any case, the issue of crash and corrupted user database has been fixed. If and only if you are experiencing this issue, please click on the upgrade button. With kind regards, Michel

@JBanaszak, this is very very strange. Have you tried clicking on the Upgrade Packages button in the Admin Console? With kind regards, Michel

@JTsao, What do you mean by "sometimes the button presses get backed up"? With kind regards, Michel

@hart2hart, thank you so very much for asking. Unfortunately not at the moment. With kind regards, Michel

Hello all, The issue is that we migrated all ssh pkg commands to the Admin Console to ensure the correct sequence of things are done. For instance, migrating from 12 to 13 required all those scripts (10% failed). Upgrade from 13 to 13.1 has a bug that corrupts the password file. By using the button in the Admin Console, the system will figure out which scripts should be run to avoid all these problems. The biggest issue was that, except a mention in release notes, I didn't advertise this fact. Given the millions of times we asked everyone to use pkg update/upgrade, OS version 13 was moved to 13.1 and thus corrupted the password file. The fix is rather simple using what was described by @mwester. Sincere apologies for the inconvenience. With kind regards, Michel

@dcard, yes, we have been thinking about the same and currently working on two fronts: 1. Internal Z-Wave/Zigbee board for Polisy 2. For new customers, considering Polisy-mini which has a smaller form factor + mounting brackets. Z-Wave/Zigbee will be external dongles, this way, we can address not only the size but also improve the range With kind regards, Michel

Sincere apologies to all. We tried very hard to get Ring to officially provide us with the APIs. But, they want a business plan etc. to approve us. We are working on it. With kind regards, Michel

@jec6613, yes, we should have the first samples in 10 days. We shall keep you all posted. With kind regards, Michel

@4wireE&M, I responded to your ticket. Are you still having this issue? With kind regards, Michel

@webminster, do you have any green/gray 1011 icons in your device tree? With kind regards, Michel

All, the issue is that, previously, network resources were queued. In Polisy, they're inline. So, if you have any sort of network issues and network resources, that's the first thing you should take a look at. With kind regards, Michel

@ccclapp, After 2 years, many things might have changed including your router and network settings. In addition to the great feedback above: https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Not_Found With kind regards, Michel

Also, 1000 is very low for timeout. Please use 10000. With kind regards, Michel

@Gerald l. Agliata, We do not have any tickets from you. Please either send an email to support@universal-devices.com or submit a ticket online. With kind regards, Michel

@bpwwer, Yes, of course and through our slack channel. With kind regards, Michel

@brians, Both were updated: package dependencies as well as udx itself. With kind regards, Michel