Everything posted by Michel Kohanim
-
NodeServer in ISY Portal
Hi danny07, Most probably both. If we can do it locally, it would not be ethical to force people to pay for ISY Portal subscription. And if someone has an ISY Portal already they should have the option to install locally. With kind regards, Michel
-
Future Date Email Time Stamp
Thanks Teken. 1. You can increase the log size to whatever you like through telnet (there's a limit based on the size of your SD Card) 2. Something "happened" is meaningless and unactionable. It's even more suspect when it's combined with such conclusions as "defeats the purpose" 3. Your other system that's bombarding ISY must have logs In short, please give us something we can act on. With kind regards, Michel
-
Future Date Email Time Stamp
Teken, thank you for the report. Not sure what you had in mind. i.e. would you like us to speculate or would you like to actually find the root cause? If the latter, please provide a log of all your traffic to ISY and especially those that coincide with these events. Without this information, I can pretty much say "your ISY flew to the future and came back" and there's no proof to the contrary. You may also want to check the log and see if the dates are changed in the logs. With kind regards, Michel
-
NodeServer in ISY Portal
Hi danny07, As Goose66 suggested, we are working on both: more node servers in the ISY Portal + a Node Server framework for developers in the ISY Portal. And, I totally agree with Goose66: ISY Portal Node servers will only be used for services/things that require cloud connectivity. It makes NO sense to move local things into the cloud. With kind regards, Michel
-
Not responding
Hi sdcrane, One of the proxies was down between 10:44 and 10:57 UTC ... around the same time as this post. Do you still have this problem? All these intermittent issues revolve around one proxy the hardware for which was replaced (based on Amazon accounts). We will terminate this instance completely and recreate everything on a new hardware ourselves on Sunday. Cannot afford all the intermittent issues. With kind regards, Michel
-
Web Interface Status
DrLumen, Not yet but next in our list for investigation. With kind regards, Michel
-
Not responding
Hello everyone, The server on which one of the proxies is running is intermittent. We are still in contact with Amazon. With kind regards, Michel
-
ISY not responding
Hello everyone, Apologies for the inconvenience. One of the servers is not responding and we have escalated to level 1 support in Amazon. I will keep everyone posted. With kind regards, Michel
-
Not responding
Barry, Please send your UUID and error log to support@universal-devices.com. Everything seems to be working fine on the portal/server side. Perhaps DNS related? With kind regards, Michel
-
ISY not responding
Hello everyone, We are looking into these issues. With kind regards, Michel
-
Not responding
Hi guys, Looking into it. With kind regards, Michel
-
NOTIFICATIONS - Setting up
Hi Mustang65, The issue is DNS related. What's your IP configuration? DHCP or Static? You may want to try these troubleshooting tips. With kind regards, Michel
-
Can't connect to ISY
bretta, Please follow the instructions here: https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop With kind regards, Michel
-
Simple Control can't auto find ISY
Hi Jeff, is this referring to me? If so, of course but it's best to submit a ticket so that we can track. With kind regards, Michel
-
Devices not responding?
Hello giomania, Please send your error log to support@universal-devices.com . Please include a screenshot of Help/About. With kind regards, Michel
-
Portal Problem
No, all systems are 100% healthy. Please check your error log. With kind regards, Michel
-
Devices not responding?
Hello all, Sincere apologies for the inconvenience. One of our servers died and we had to replace it. Everything is back to normal. With kind regards, Michel
-
Portal Problem
Hi guys, So very sorry. One of the proxy servers died and we had to replace it. Apologies for the inconvenience. With kind regards, Michel
-
Web Interface Status
DrLumen, I need your /rest/nodes. With kind regards, Michel
-
Admin Console over HTTPS Unusable (Super Slow)
mykroft77, If you are trying to download the whole Admin Console every time, of course it's going to take a long time especially if you are using 2048 bit cert. The total download for that is about 15MB. What you need to do instead is: 1. https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop ... install the Admin Console on your desktop 2. In ISY Finder, click on the Add button and enter the https address of ISY This way, all communications to/from ISY are https. With kind regards, Michel
-
Alexa portal V3 AV mapping
Hi patryk.szady, Please send your uuid to support@universal-devices.com. With kind regards, Michel
-
Basic question-how to program mini remote to scenes
tjkintz, Why not use Control Fade Up/Down/Stop? With kind regards, Michel
-
V3 Skills instructions for Echo
Hi Rob, Please send your uuid to support@universal-devices.com with a link to your post. With kind regards, Michel
-
How to: Have a Mac 'Say' the Weather: using Rpi3, ISY and iMac
Hi GMD99, THANK YOU! With kind regards, Michel
-
Networking Resources (Error TCP client request failed Net Module Rule: 34:406)
Hi cam, Can you get to https://google.com? With kind regards, Michel