Geddy

That's only for sending messages within iMessage on Apple devices. You can't "text" somebody from an email address to an email address (that's just emailing somebody). There are well defined and documented ways to send alerts or simple email alerts through various methods. Pick one that works best for you.

@andrew77 sounds like you figured out you're having networking issues and those need to be sorted out. Hopefully you find it and things get to working again.

Appears to be any "email-to-text" path. Reading the AT&T announcement (that's linked in the UD news/blog post) has a FAQ below it and the first item would answer your question:

Yeah, you mentioned that in a reply higher up. Since that didn't help and your later mention that you tried the cloud option and some devices showed up, but not able to edit programs does seem to indicate the SD card might not have been seated properly or needed that little cleaning that you did (from @Techman's suggestion). I don't use any firewall programs so can't offer suggestions. I will just refer you to the wiki for possible info: https://wiki.universal-devices.com/Configure_Firewall_Software I'm not sure of the need for firewalls on computers, especially if/when they're on home networks behind a router (that's a generic firewall and doesn't allow direct access from the internet). I've come to rely more on just the standard Windows firewall settings and Windows Defender so not to run 3rd party applications. To answer this portion of an earlier post...since the Admin Console is currently still Java based you would probably have similar admin console issues that you faced recently (although not this (seemingly) SD card issue). If the ISY994 is working for you and does all you want/need at this time then there is little reason to upgrade. It's certainly a workhorse!

@g.billings FYI - when needing program help it's easier if you post the program in text format. Right clicking on the program and selecting "Copy to Clipboard" (the last option...be sure to use COPY). Then pasting the text into the forum post. This allows others that try to help to make text edits to the program rather than having to type it out or to try to describe what to change on a picture/screenshot. I have a program that does the exact same thing for the exact same reason. I simply adjust the "on" level though. Night-MWC- [Run At Startup] If From 11:30:00PM To Sunrise + 1 hour (next day) Then Set 'MWC' On Level 30% Else Set 'MWC' On Level 100% With your program when you hit the "Sunrise" time it's turning whatever is "Master AM" ON. If that's a scene then it's turning that scene on. You need to change it to setting the ON LEVEL back to 100% (or whatever you want/need during the day).

@BobM99 I would second the option that @paulbates mentions. I might add to possibly get a 3rd party email client (like Spark - that's just a random one and one that I (and others) use). You can then allow or block alerts and even set up different sounds so you know it's not just a "regular" email. Another option for iOS would be to make an email alias and add a contact to her phone for that alias with a different alert for emails. You could also allow it to by-pass focus settings (if desired). This would allow it to arrive as a unique alert and possibly get her attention rather than just a regular email. My 3rd suggestion would be an app like Pushover if you don't want UD Mobile installed on her phone. You could then setup the notification plugin to send Pushover alerts and again it would send an alert to her phone and you can use different sounds and notification methods as needed. It's a little more involved, but there is a lot of information in the Notification forum area for help setting up. @elvisimprsntr, nobody should be surprised by this announcement by AT&T. I think over the last 4-5 years email-to-text has been filtered/blocked by all the major cell providers. Many users have complained on the forums of not getting alerts (sadly, it's typically been around the temperature change that time sensitive alerts are missed!). I'm glad UD is being proactive and getting the word out now so that people have time to possibly run alternatives in parallel to be sure they have things setup for when AT&T does shut their system down. I just hope enough people get the message and act on it to get things sorted out now. Otherwise, come June the forums will be flooded with "help me" posts. Then we'll see it again come fall/winter when the temperature changes and people don't get their "usual" alert about cold temps or other potentially hazardous situations. There have been alternatives for how to send/receive alerts. AT&T is now forcing the need to change to other methods.

Based on this information and the information your supplied originally I would say it might have been an issue with the SD card. What you described originally made it sound like just the actual admin console window wouldn't come up. That's typically evidence of the *.state file for that window being corrupt. That's why I suggested deleting any of those related files. But then if you tried the cloud method and the window at least appeared, but not all your items and couldn't fix/edit programs that might have been an SD card issue. Since you had cleared cache and downloaded new start.jnlp it wouldn't seem to be a mismatch of UI and Firmware, but that is also sometimes an issue if items or programs do not load properly. Since you're using an ISY994 there hasn't been any updates applied so the admin.jnlp option might be your best route rather than using the start.jnlp method. As always...the firewall and antivirus software can (and will) interfere with the process along the way. Since those types of software always update "definitions" they'll sometimes add random files to a threat list and delete/remove/hide files that we need as IoX users. Glad this one sorted out again. Good luck until next time!

Take a look at the wiki too: https://wiki.universal-devices.com/Eisy:User_Guide#Plugins_Store_Menu You'll see the example window (for Blink not the Notification plugin). You should probably already be logged into the portal as part of the PG3x screen, but if not when you click purchase it should probably take you to the portal plugin then to the payment window.

@bjhanson3 have you attempted to "restart" the plugin? On the details page there should be a restart option. That might help. If a restart doesn't bring the other devices back in maybe change the logging (for this plugin only) option to "debug" then restart the plugin again and allow a few moments for it to settle. Download the log for that plugin only and see if there are any errors.

@andrew77 I just opened UD Mobile and didn't have any connection issues. If you're still having issues I would suggest you open a support ticket. Also check the ISY Portal site to see if your device is showing online and while there be sure your portal subscription is current. Support Ticket: https://www.universal-devices.com/my-tickets

It sounds like at least the launcher is loading since you get the IoX Finder window and see your device. What's happening is it appears that your settings are potentially corrupt and you need to remove files else on the computer. Please review this section of the wiki: https://wiki.universal-devices.com/Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored I would suggest after deleting the .state files that you clear the Java cache one more time (be sure you check all 3 boxes in the process) then run start.jnlp again. Are you running 3rd party anti-virus or VPN software? It's possible something is corrupting your temp files and causing these issues.

Where do you get this error? It doesn't appear down currently, but not to say it might have had a momentary disconnect or some other issue when you posted. I know my eisy is showing online since 12:30am eastern (today ~8.5 hours ago), but I know we lost internet connection for a little bit before that time so would expect that status.

The Polisy and eisy did not come with the previous default query program, but it can be reproduced if it helps your system. There was a post about how to do that in the past. Here is one that I shared the program….look for the name of your eisy if you renamed it. Mine shows up near the bottom of the device list. https://forum.universal-devices.com/topic/42003-query/#findComment-372311

@oh2bnMaine since this is a more advanced use of the eisy it might be something that only UD can address directly. The best way to get help directly from UD is through their support ticket process. I would suggest opening a ticket to get help. https://www.universal-devices.com/my-tickets Please try to make note of what resolves this so you can post and hopefully help others if they go this route and have this issue.

@STIM141 please review the wiki: https://wiki.universal-devices.com/Polisy:User_Guide#Can't_Find_Polisy Try adding manually. Be sure to use the port number shown in the wiki. You might need add .local after polisy as shown in the wiki. If you cannot get it to add with polisy.local then try the IP address you see assigned to it in your router. What kind of router are you using?

Are you saying you've set a ramp rate in IoX and it's not reacting as you would expect or the switch arrived unable to ramp as expected? I wonder if that's an issue with the switch and maybe Insteon needs to be involved to troubleshoot. If on IoX then set the ramp rate and click "Ramp Rate" button next to it. That might be like the backlight bug that's been around since firmware 5.x came out that you have to click the button for it to be written to the device. There is a button at the bottom "Write Changes", but that's not the same. Might be for ramp rate as well as "Backlight" (and maybe other settings). Once you click the "Ramp Rate" you'll notice a "writing" briefly appear on the device.

Best bet is like @Guy Lavoie has is for the program to only be true during the time you want the scene to run AND when there is motion. Do you have a program you're trying to troubleshoot or starting from scratch? If you have an existing program you want some help with please be sure to include that in your post by right clicking the program, selecting "Copy to clipboard" then pasting in the port as text so that others can help edit/alter the program easily. Screen shots aren't as easy to help edit.

Given all that you have attempted I would suggest opening a support ticket with possibly BOTH UD and Insteon. It's quite possible that in all that you've done the eisy is in a state of "shock" (i.e. too much going on that it's not correct). That's why I'm suggesting a ticket with UD. UD might have a way to test if the eisy is seeing the communication with the PLM at all. https://www.universal-devices.com/my-tickets If the PLM is new (as you implied) perhaps getting support from Insteon (https://www.insteon.com/support) might be the route to see if it's something they need to replace if in warranty. Insteon might be able to figure out if the device or cable are bad. I'm not familiar with their troubleshooting steps.

Not possible. See post above.

Easier solution is not to control the devices directly (i.e. don't use the hue app!). Use the scenes with UD Mobile to keep Insteon devices in "sync". When devices are controlled outside of the UD/Insteon system there's very little that can be done to control devices. This has always been an issue so nothing new with plugins. Many years ago (and to this day) the issue of keypads and controlling with Alexa was the big thing (I recall a very long thread about keypads, ceiling fans, and scenes - that UD had to update the wiki based on the thread). Now it's any device that a plugin might be able to control. If you adjust it outside of the IoX control only the status of a device might be sent to IoX, but there's nothing telling the IoX what to do with that status. Thus, a program is necessary to give you the visual result you're asking for when something is changed. The point of plugins is to incorporate the 3rd party device into IoX. By using the 3rd party app to operate the light you're ignoring the benefit of the plugin of being able to control that device via UD Mobile or IoX setting(s).

There should be a box with a "-" in it to collapse it. If you cannot see it maybe your resolution or font size is set at a level it's not showing. Otherwise, you can also click on the folder and press the left arrow and it should collapse (at least it did when I tried it). It might not always be closed, but it should reset the .class file. You can lookup on the wiki for .class files and remove them and see if the display changes on the next load.

Glad it (finally) worked out. I'm with you keeping Win10 as long as I can. My primary home laptop is Win10 and not able to upgrade to Win11 for hardware reasons and I don't want to skirt those just to force an update on that system. I've got work systems that are running Win11 so I'm good keeping the Win10 operational as long as I can. All businesses are "all about the money". That's what makes them businesses...and some are more successful than others! Seems like some crazy stuff if your system kept forcing an install or re-install of Win11. You must have really been doing some risky adjustments.

Note that the update to 5.9.1 is a MAJOR update since you're still running 5.8.4. If you run update please run from admin console and allow a lot of time for the update to run. Some reported as much as 30 minutes depending on the size of your install (number of devices and plugins). Be sure you read the release post regarding 5.9.1 update process. Edit: Fixed link. Thanks @Steve L for pointing that out.

@gschoffstall interesting that some work fine and the one isn't working. I've got Win10 and Win11 laptops and both work fine. I'm not sure what chip is in the Win11 computer, but it's a simple Dell model so probably not a "core 9". Typically, based on your description, simply clearing the java cache and running start.jnlp again will work. I know this is the fix after a Java update if the link to IoX Launcher is "broken"/not working. Will you try this approach: In a web browser open this: http://eisy.local:8080/admin.jnlp (I'm on Chrome and it puts a "keep" option in the download area in the top right of the browser window. That should save it in your default download directory. Double click the saved file (admin.jnlp). That should take you directly to the eisy IoX login screen. If it doesn't then something is wrong with the Java install or how the Java Web Launcher is linked to open .jnlp (even though you appear to have it correct in the screenshot above). Speaking of the screen shot...you've got jp2launcher.exe showing. That's an odd thing to have on Win11 (at least I haven't noticed it before...I remember that on old Windows systems (Visa age). You might need to run the Java Uninstall tool (https://www.java.com/en/download/uninstalltool.jsp) to remove outdated or random installed java versions on your system. If the admin.jnlp file doesn't work then next step would be to open a support ticket to get some help with the issue. https://www.universal-devices.com/my-tickets If you end up going through a support ticket please post back with the fix so that it might help others should this issue come up again.

Clear the Java cache - checking all three boxes! Make sure that you have the "Java(TM) Web Launcher" selected as the "Opens With" for the start.jnlp and not just "java.exe. Java Web Launcher is the javaws.exe file found in the "bin" directory of the current installed Java version. Be sure you have standard java downloaded from java.com (currently: Version 8 Update 441 / Release date: January 21, 2025). What you're describing is related to the java cache. The start.jnlp thinks the icon is already on the desktop so it's not making a new link/icon. Once you clear the java cache just run start.jnlp again (as long as it's using the java web launcher) and it should add the icon to your desktop again. If you did an update from Win10 to Win11 on the computer you might need to perform an uninstall and reinstall of Java and perhaps get the java cleaner to remove any "old" or random versions of Java on your system before reinstalling, but that's only if the simple process above doesn't resolve your issue.