Everything posted by Michel Kohanim
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Energy Monitoring - Tracking Run Time
Hi Xathros, at the moment I think the problem is a GUI hang and not ISY performance problem. Hi Teken, thank you: A. Do energy readings populate? Yes, then stop updating at random times / intervals. B. Is ISY still slow and unresponsive? Yes, again at random times with no frequency or duration when this may happen. So, what happens if you restart the UI? Does A and B still hold? In short, when energy readings stop, etc. and if you restart the UI (not ISY), everything goes back to normal. Correct or not correct? With kind regards, Michel
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Energy Monitoring - Tracking Run Time
Hi Teken, thanks for the details. I think our discussion is going into an infinite loop since there are multiple issues that are being juxtaposed into a narrative that makes troubleshooting pretty much impossible. Please answer these question with Yes/No only (yes, i know you have spent gazillion hours and you cannot use ISY for your home automation, etc.): When ISY freezes, the clock stops, the readings stop and then you have to restart the UI (Ctrl + Alt + Delete), what happens when UI is restarted: A. Do energy readings populate? B. Is ISY still slow and unresponsive? With kind regards, Michel
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Energy Monitoring - Tracking Run Time
Hi Teken, The first question is why would you think this specific program contributes to ISY performance issues? As I remember correctly, you have 100s of other programs. Before jumping to any conclusions, I strongly suggest figuring out why you have performance problems with ISY. The first thing I would do is to disable all programs related to GEM. If performance gets better, then we know the problem is with those programs and at which time we can address accordingly. If not, then we'll have to figure out what is the culprit. With kind regards, Michel
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Wake-on-Lan
Hi apostolakisl, I think Stu meant "broadcast" address which is 100% correct. With kind regards, Michel
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Unable to load city data in the Climate Module
Hello DWalker, I am so very sorry to hear. Would you be kind enough to submit a ticket (links below)? With kind regards, Michel
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UD developed PLM
LeeG, As always, you are 100% correct! With kind regards, Michel
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994i & Climate Module, writing for Snow-Melt system
Hi johnnyt, Are you looking for something like irrigation module but instead of calculating irrigation requirement it would calculate snow-melt requirement? With kind regards, Michel
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My First Program
Hi Cassius, Welcome aboard! Looks pretty good. With kind regards, Michel
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Issue with notifications
I am so very sorry. We did have a mail server failure yesterday so if you are using the Default account, this must have been the likely cause. It's always best to use your own SMTP account. With kind regards, Michel
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Rain Today issue...
Hi jmed999, Rain Today means rain from 12:00 AM this morning. Of course there was an issue with HAM which accumulated all these values. They were supposed to have it fixed by the 14th. I am going to check with them again. With kind regards, Michel
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ISY994i External Access using OpenSSL Certs
Hi jay5, Sincere apologies. I suspect OpenSSL uses SHA2 ... please upgrade to 4.2.8 (or 9 to be out today) and retry. With kind regards, Michel
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UPGRADE questions, already read the wiki
Hi Xathros, Just to clarify: That's the case IF AND ONLY IF the IR module ($40.00) was purchased separately. In short, you cannot get a 994 upgrade for a 99i/IR and simply install the IR sensor. The reason is that the product type is NOT IR and since there have not been any IR modules in the database, then there's nothing to transfer. With kind regards, Michel
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Can't access Logs
Hi ravedog, Would you be kind enough to test this UI: http://forum.universal-devices.com/topic/13832-alpha-admin-console-new-features/ With kind regards, Michel
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Multiple Smart Meters?
Hi paulbates, Unfortunately not. Once the PAN is selected and ISY is joined to the meter, then it's tied to that meter forever. With kind regards, Michel
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UD developed PLM
Hi larryllix, Yes, absolutely! With kind regards, Michel
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Tracking Energy Use
Hi raymondh, There is rudimentary charting capabilities under Tools | Chart. But, nothing fancy. With kind regards, Michel
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Can't access Logs
Hi ravedog, You are 100% justified in feeling frustrated. This must be resolved and as soon as possible. Can you please make sure your backup/restore always works? This is odd since they use the same exact object (Util.FileUtils). I am so very sorry. With kind regards, Michel
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Rain Today issue...
Hi jmed999, Yes: http://forum.universal-devices.com/topic/13511-different-wx-data-between-ham-wx-and-pws/page-2?do=findComment&comment=114196 . With kind regards, Michel
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UD developed PLM
Hi Lee, Yes, design is 100% complete. We are making a few prototypes as we speak. With kind regards, Michel
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Weather module: finding a station
Hi ravedog, I will ask HAM whether or not they could provide a link with a map. With kind regards, Michel
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AprilAire 8800 Thermostats and ISY / ELK
Hello telljcl, Unfortunately none of those functions (especially configuring the thermostat) are available through ELK APIs. We have basically implemented all the APIs related to thermostats. This is precisely the reason why you had to use relays before ... i.e. the APIs do not support these features. I am so very sorry. Please note that we have 30 day full money back guarantee on all our products. If this is not meeting your requirements, please send an email to sales@universal-devices.com and request for a refund. Again, I am so very sorry. With kind regards, Michel
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Ubi is here
Hi Ralf, The syntax: http://userid:password@xyz is translated by browsers into HTTP headers (Authorize) ... I do not think UBI is doing that. I think it's just sending the URL as is. Are there any outputs/error logs for these commands? With kind regards, Michel
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New Meter GE I210+c Help please
Hi drummer440, The first thing you need to do is to make sure ComEd actually allows you to connect a HAN device to the meter. If not, there's really no point in doing anything else. Do you already have a 994iZS Series? With kind regards, Michel
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How to find a program...
Hi jmed999, The best thing to do is: 1. Use the Find/Replace menu item on My Programs and look for ALL programs that have Bedroom Lights in the Then section 2. For all those programs, create a little notification If you don't get any notifications, then the problem is probably related to a link in one/more of your devices. And, as always, please do not hesitate to contact our support if we can be of further assistance. With kind regards, Michel
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http://www.universal-devices.com/99i/ Class not found exception!!!
Hi LeeG, thank you. Unfortunately the UI from the device itself will not work. Hi alfa, please contact our tech support (links below) for more expeditious resolution. With kind regards, Michel