Michel Kohanim

This only upgrades IoP and not the whole Polisy. 5.4.4 is the latest. With kind regards, Michel

@aaronw, Are you using the ISY Launcher? With kind regards, Michel

If Admin Console does not load from LAN, in most cases, it's related to ISY being upgraded from ISY Portal and thus not having any UI files. With kind regards, Michel

@apostolakisl, Have you recently upgraded your Polisy? If not, Admin Console | Configuration tab | Update Packages. Wait for 4 beeps + 1. Reboot. With kind regards, Michel

It was never going to be a long term solution (about 2000). It was an "immediate" stopgap before the availability of PLM Pros. Regardless, it's not going to happen. With kind regards, Michel

Most of the components for 2413S are either obsolete or have 2 years lead time. Our design is based on 2413S. That's why we focused on PLM Pro and the Nokia Hubs. Alas, we are where we are = nowhere. With kind regards, Michel

Thank you; I appreciate it very much! This said, my math already included my hopeful (wishful) contribution from our existing customers. As you can see from Ken's latest email, tech support is still not there. With kind regards, Michel

@gadgetfreak, Does the same scene work through the Admin Console at the same time? With kind regards, Michel

@lilyoyo1, with the disclaimer that, when it comes to SmartHome (or any variations thereof), I am extra extra cautious, I think the issue is just priorities and nothing more. As @ase suggested, their priority is the hub + massive number of Nokia inventory that they have to get rid of. Nokia inventory does not work with the existing hubs. When/if they start selling the Nokia inventory, customers will ask UD to support those products, without them having to lift a finger or use any resources (ok, perhaps they will send us a couple of units to test with). This said, the only way I would agree to support their Nokia devices is guarantees of API access plus their own dedicated Tech Support. We have been doing free INSTEON tech support for eternity and I have zero interest in doing more, especially for things that have never been tested in production. Again, perhaps they will surprise us. With kind regards, Michel

@wmcneil, Please click on Configuration tab | Upgrade Packages button. It may take up to 30 minutes to upgrade all packages. With kind regards, Michel

Hello everyone, Thank you for the feedback. Nokia Hubs are not the same as PLM Pros. Until I see actual availability of PLMs, my official position is that PLM customers don't have high priority for insteon. If they did, insteon would have either converted the Nokia Hubs themselves or made it affordable rather than asking us to buy them for such a ridiculous price, making us responsible for the defects and returns. Or they have other plans for the Nokia Hubs. Regardless, this is their prerogative and their business. Perhaps they will surprise us. Till then, off to ZMatter and eisy. With kind regards, Michel

Yes, apologies, PLM Pro. With kind regards, Michel

Hi guys, Unfortunately no go. We were discussing converting Nokia Hubs to PLMs. Unfortunately it costs us $40 per unit to convert and insteon wants another $35.00 per unit. Considering the huge initial investment (about $75K), defect rate, support, and development to support ASCII communications, we'll probably have to charge at least $125 a unit to just break even on 1000 units. Unfortunately, insteon does not want to convert and sell on their own. So, this chapter has also reached a dead end. The only remaining hope is Hub Pro which, as per Ken, they are working on. With kind regards, Michel

@dbwarner5, It's always lit up! With kind regards, Michel

@larryllix, A simple Ethernet switch! With kind regards, Michel

@whywork, Haven't heard back from you since responding to your ticket. How is it going? With kind regards, Michel

All, Fixed. Admin Console | Configuration tab | Update Packages. With kind regards, Michel

Getting closer ... please stay tuned. With kind regards, Michel

@johnnyt, Yes: Admin Console | Configuration tab | Network switch mode. It's switch and not a router. With kind regards, Michel

@whywork, Please click on the button on the front only once and wait for 4 beeps + 1. It may take minutes. To submit a ticket, login to your account and then click on My Tickets. With kind regards, Michel

@dbwarner5, Thank you. Definitely a bug and related to big/little endian conversion from 994 to Polisy. With kind regards, Michel

Known issue and will be fixed. With kind regards, Michel

@asbril, IoP running on Polisy or eisy. With kind regards, Michel

An, and one more reminder: you can use Smart Start: use QR Codes to include Z-Wave devices. With kind regards, Michel

Ah, thank you for reminding me: S2 is already fully tested!! With kind regards, Michel