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Michel Kohanim

Administrators
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Everything posted by Michel Kohanim

  1. All, Fixed. Admin Console | Configuration tab | Update Packages. With kind regards, Michel
  2. @johnnyt, Yes: Admin Console | Configuration tab | Network switch mode. It's switch and not a router. With kind regards, Michel
  3. @whywork, Please click on the button on the front only once and wait for 4 beeps + 1. It may take minutes. To submit a ticket, login to your account and then click on My Tickets. With kind regards, Michel
  4. @dbwarner5, Thank you. Definitely a bug and related to big/little endian conversion from 994 to Polisy. With kind regards, Michel
  5. Known issue and will be fixed. With kind regards, Michel
  6. @asbril, IoP running on Polisy or eisy. With kind regards, Michel
  7. An, and one more reminder: you can use Smart Start: use QR Codes to include Z-Wave devices. With kind regards, Michel
  8. Ah, thank you for reminding me: S2 is already fully tested!! With kind regards, Michel
  9. @asbril, In the migration guide, ISY Portal can migrate everything for you including all the Alexa things. With kind regards, Michel
  10. @Sachelis, I do apologize for being short. Completely my fault and inexcusable. With kind regards, Michel
  11. We just tested backup restore from Zooz to MatterZ. It works great. We also tested migration from 500 series. 90% there. We are also implementing some scene improvements plus OTA. Looks great thus far. With kind regards, Michel
  12. I have contacted the developer. With kind regards, Michel
  13. It's impossible and wrong. You need to use: https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop With kind regards, Michel
  14. @dbwarner5, Yes, please! With kind regards, Michel
  15. @Sachelis, There's nothing at that URL. With kind regards, Michel
  16. @Chris Jahn is looking into it. With kind regards, Michel
  17. @Prana electric, unfortunately it seems that your ISP is looking at the message id instead of From. In order to ensure delivery, we moved the final delivery to Amazon SES. SES adds an envelope around the original message and then includes a message id. It seems that the mail-to-text conversion at your ISP is stripping the From and is using the message id. With kind regards, Michel
  18. @Snibley, please submit a ticket. With kind regards, Michel
  19. @Prana electric, we moved to Amazon SES. Please remove the whole thread. With kind regards, Michel
  20. Hello everyone, recently, we moved our email delivery to Amazon SES. Please try the default again ... it's much better now. With kind regards, Michel
  21. It's quite possible but I cannot fathom why because we are not on any blacklist and our server IP has spectacular reputation. With kind regards, Michel
  22. This should be fixed now. With kind regards, Michel
  23. @bpwwer, I have no clue .... I sent the link to @Chris Jahn. With kind regards, Michel
  24. @Ross, I don't think we have any tickets from you. With kind regards, Michel
  25. @macjeff, Database issue we're trying to resolve. With kind regards, Michel

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