Techman

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In PG3x, if you've tried "Auto Discover IoX's" and "Refresh IoX's", then it's probably best to submit a support ticket To submit a ticket: https://www.universal-devices.com/my-tickets

I've never used the 2663-222, but the specs say it supports load sensing. If there's an option in the admin console to turn on or off load sensing you might try tweaking that feature. It's also possible that the relay for the bottom plug failed. Being that the outlet is rated for 15 amps it should be compatible with your pump unless the pump is bogged down and drawning more that 15 amps.

@Javi RE: Icons, I noticed that when you have grouped devices only the primary icon can be changed. Is that by design?

One longshot you can try is removing power from the Polisy for about a minute, then boot up

The Zmatter dongle specs, and Z-wave certification, show that Z-wave LR is supported

What type of device is 27.EC.8F Try doing a diagnostics / compare on the device to see if the link tables are damaged.

In your device tree, disable the motion sensor then try the backup again The battery state shouldn't make a difference as the device is usually asleep when you do a backup.

Perhaps @bmercier might have a suggestion

In PG3, in the IoX Configuration tab, have you tried "refresh Iox" and "auto discover iox"?

What have steps have you tried to get it to connect?

In that case I would wait for @bmercier to respond.

After the update on my eisy everything shows as connected. Maybe try running the update again.

I'm not sure if the Zooz 800 is compatible with the Polisy. Make sure the the Polisy firmware is up to date and in the configuration tab of the admin console be sure to check the Zwave box, then save. Below is the link to the UDI Zmatter/Zwave/Zigbee addon module for the Polisy ZMatter USB: Z-Wave+, Zigbee, and Matter Module for eisy (Z-Wave+ Certified - Long Range) - Universal Devices (universal-devices.com)

@DennisC My dryer is at the opposite end of the house and I'm never able to hear when the dryer stops, and I've also been looking for a solution. When you open or close the dryer door doesn't that cause the sensor to change states? Do you have to manually start a (isy) program everytime you start the dryer?

In your previous post your SSID is showing "Elan Guest Wi-Fi", so I thought you were on the router's guest network. A guest network only allows access to the internet, and not to any devices connected to the router. Is your eisy currently connected to the router via ethernet? If so are you able to access via the IoX Launcher?

If you're trying to connect to your guest network rather than your primary network that could be your problem. Both your computer and your eisy should be on your primary network. Generally speaking, it not a good idea to have a network that isn't password protected.

@armymutt The load wire on the Keypad should be capped off being that there's no load connected to the Keypad.

@John Chen Right click on the devices you're having issues with, then click on restore device. Did that correct the problem?

@armymutt "Cant determine Insteon engine" means that the PLM is unable to communicate with the device. It usually occurs when you attempt to install a device and enter an incorrect device address during the linking process. The device address can sometimes be misread, i.e. 8 and B What's is the address of the device you're trying to install?

@John Chen Adding to @IndyMike conclusion, I've attached a trouble shooting article. It was written for X10 but it's also applicable to Insteon. Powerline noise.pdf

I don't have an exact answer for you, but 130 degrees could take a toll on the electronics. Generally speaking the recommended maximum temperature for electronics is 95 degrees fahrenheit to ensure longevity and optimal performance. Being that the dongle is enclosed in a metal enclosure there's no pathway for the heat to disperse. It's possible that the dongle temperature could exceed the attic temperature. If you need better range you could add a Zwave 700 series repeater.

To install the AudioPlayer, In the PG3 Plugins Store, click on AUDIO PLAYER. If you want the professional version 1.3.3, click in the install option which will ask for credit card info etc. The audio player will then install itself into your device tree on the EISY. If you plan on using the AudioPlayer with bluetooth devices, then install the free bluetooth service which can also be found in the plugins Store. The bluetooth service will install itself in the device tree on your EISY. There's really not much to setup or configure once they're installed

If you're on Android, in udmobile when you click on the home icon, then click on the name of your controller, the next page that comes up will have the 3 dots in the upper right. Clicking on the 3 dots will bring up the Synchronize option

The admin console should work without internet. Try rebooting your router If that doesn't work then try clearing your Java cache and download the IoX Launcher again https://isy.universal-devices.com/start.jnlp