Javi

Should be fixed in the next version Android 1.2.28 and iOS 1.2.6. From what I can tell this is only an issue with displaying the formatted value, the mapping should still work.

Understood, and yes the numerical IP is more reliable than eisy.local. We have encountered home networks which stop routing to dot local and Mobile devices which stop routing to dot local. Usually corrected by restarting the Router or the Mobile device. With regards to reset local credentials: They are managed by iOS keystore so loss of local creds should correlate to lost remote creds. The app will use "admin" for local username or password if it cannot obtain a stored value from iOS keystore. iOS Keystore may (but not always) loose values or the app may lose the key if the app is uninstalled, backup is imported (if the controller ID is not the same), or the controller is recreated (deleted then added) in UD Mobile. Being as keystore is managed by iOS there are a few reasons (such as corruption or security related change on the device) that keystore may fail to return a value, but I think this a low probability. So there are a few ways keys or values may be lost. My guess is one of these things happen and the app prompted to re-enter remote credentials (i.e. login) at some point in the last 2 months. This is the only report I have for this issue without the user changing something, so I'll keep an eye out. Let me know if it happens again without an import or reinstall.

@dbwarner5, Based on the screenshot it does not appear the app lost local connection settings. There was a new setting (switch) added which produces that error message. If you try to enable automatic detection but have already defined a WiFi network then the app will show an error saying you need to remove defined networks for Automatic Detection. Note that it will always be more accurate and faster if you have a reserved ip and a defined WiFi network in UDM. If no wifi network is defined the app may still use the remote connection when Automatic Detection is enabled. The likely cause for connection error is the app cannot connect to the eisy.local address. My suggestion is to add the numerical IP address in the app with an IP reservation in your router. If permissions were changed, it was the user or iOS which changed the setting, the app cannot change iOS permissions.

We have updated examples on creating and modifying notifications. These new examples show both the AC and UD Mobile at the same time. Setup: https://youtu.be/KSmx-XIquAw Sending to a specific Group or Device: https://youtu.be/z4pquLcI2Es Creating your own notification content: https://youtu.be/KSmx-XIquAw?t=165 FYI: there is a bug in custom content prior to 5.9.1 which will not show customizations after a missing ID (sequentially). This can be fixed by adding a new customization until all the gaps are filled.

https://wiki.universal-devices.com/index.php?title=UD_Mobile#Geofence_Logs

Do the logs show any errors? Currently on android there is not copy, just screenshots. I recommend deleting before leaving or entering the boundary then checking the log for an error message. If there is an error message it may be self explanatory, if not let us know what it says or share the screenshot, but paint over any sensitive lat/long data.

Found issue, fixed in next version.

iOS or Android?

Reference https://github.com/JavierRefuerzo/iTach_IR_Node_Server?tab=readme-ov-file#general Only one configuration is needed per device (not per code). Please post the value input into the node server, it's possible they changed the format so the Node Server cannot parse. Being as there is only a single value the delimiter between codes may not match, if I remember correctly it is a double space or maybe a double new line.

Not in app, currently only at the top of Admin Console. Is on our very long TODO List.

Not changes, and I use android and it triggered this morning. Have you tried restarting the Android Device? Also verify Location is enabled on Android Device. UD Mobile has location permission. And the Geofence inside UD Mobile is enabled. There is also a bug on some android devices/versions which requires the "(Experimental) Force Geofence updates.." to be turned on. So you may want to turn this on to see if it starts working This was never implemented on Android, still on my TODO list

Ok, thanks.

Thanks for the information, I was not aware that enabling developer mode allowed commissioning to move forward. Did you install a developer profile also (this is a file import you would know if you did it) ? As for the crash, please open a ticket. This is likely not related to the app itself so will need to be handled by someone else.

Currently not with iOS, only Android.

Was this resolved in the ticket? Notes: Cancel any alerts/warnings/sync-request in controller settings. Scroll to the bottom and press clear UUID. Be sure to update Remote and Local URLs to point to the new controller.

Please post a screenshot of the error message

The UDM Synch error is fixed in the next app update. It can be ignored until that time as it is only stating there are no matter devices.

The notification is generated from the box itself, so there is an update. The app does not know the version, it pulls the version from a server, but looks like server was not updated with the current new version.

try the Plugin Notifications (PG3). I think the system are only for connect and disconnect from portal.

UD Mobile > Notifications Tab > Menu > Mobile Devices/Groups > Groups > System Notifications.

Updates: We are working on a couple of issues. The "rendezvous" error in UD Mobile is firmware related for some, but not all, users and we hope to have a new build in the next week. The "Could not write characteristic" error is being encountered for all users on iOS devices for Matter BLE Wi-Fi commissioning. iOS is blocking communication to Bluetooth for a characteristic (UUID) used by Matter devices. We are looking into the issue with Apple. So, currently BLE commissioning for Matter devices from an iOS device will not work, but Matter should work for IP, Thread, and previously commissioned WiFi devices.

PEBKAC 😊

Are both apps at the same app version?

This should work assuming they are the same platform Android/iOS. Are they the same platform Android/iOS?

Should be fixed in 1.2.22