Update from 6.0.4 to 6.0.5 went smoothly. No issues.

@Techman Great! Are there release notes posted?

Nevermind. Found it.

Edited Thursday at 10:07 PM1 day by hart2hart

@hart2hart https://forum.universal-devices.com/topic/46475-updated-software-available/

I too seemed to be able to update without issue...maybe. Took less than 5 minutes. I think about 7 minutes including the reboot based on notifications from UD Mobile.

Two issues I experienced:

• eisy_ui had issues logging in giving this error: "Timeout waiting for PG3 UI Session" (using Chrome)

• Plugin dashboard did not load (just showed blank page) (using Chrome)

Just closing chrome and re-opening it seemed resolve the problems. The unit seemed to be okay to login so not sure why the errors were being given, but seemed to load fine on Firefox so restarted Chrome and things worked as expected.

I confirmed with https://eisy.local:8443/WEB/sysconfig.txt that all systems updated to versions that @Michel Kohanim posted in link above. Nice work UD!

PS: If you are using the java admin console and using the device credentials (i.e. https://eisy.local:8443/desc w/ local user/pass) you will need to clear java cache if using IoX Launcher/Finder (be sure you check all three boxes!). If you use the admin.jnlp direct download from the unit you'll also need to clear the java cache and download a fresh admin.jnlp so that UI and Firmware match.

I too updated both an eISY r1 and r2 (in burn in mode). The only quick item I noticed was when opening PG3x dashboard it says

IoX Version: 6.0.4   Connected instead of 6.0.5

My PG3 dashboard shows 6.0.5

Painless upgrade here. Had to clear the Java cache as described below to use the admin console. So far, all is well.

1 hour ago, Geddy said:

PS: If you are using the java admin console and using the device credentials (i.e. https://eisy.local:8443/desc w/ local user/pass) you will need to clear java cache if using IoX Launcher/Finder (be sure you check all three boxes!). If you use the admin.jnlp direct download from the unit you'll also need to clear the java cache and download a fresh admin.jnlp so that UI and Firmware match.

1 hour ago, hart2hart said:

when opening PG3x dashboard it says

IoX Version: 6.0.4   Connected instead of 6.0.5

Try to reboot your device. Then also only access dashboard through eisy_ui and see if the versions are updated. Also, try the sysconfig.txt link above to see if the versions are updated. Lastly, relaunch the browser and refresh the page. Could be a browser cache display issue.

I just upgraded my three test Polisys to 6.0.5 (yup I have three of them now, I'm a sucker for punishment!). All were at 6.0.4.

Polisy 1 is running the Elk plugin in demo mode. Plugin came right up fine after reboot

Polisy 2 is set up with the Zooz zwave dongle, with a test device (Jasco zwave plug in module). That came right back up and the device functional

Polisy 3 is set up with the ZMatter dongle, with a Zigbee test device that I added earlier today(Jasco zigbee plugin module), The two node screens came up blank in admin console after the upgrade. I right clicked on the module and did Zigbee -> Synchronize -> Update with interview, and that brought back the module controls, and they worked fine.

Polisys 2 and 3 are the ones I was using to test Zooz to ZMatter migrations earlier this week (and failed). The release notes didn't mention anything about zwave but it might be worth retrying following this upgrade.

I'll wait a bit for more feedback from others before upgrading my eisy.

My IoX finder is set up with the actual IP addresses for each controller. I had no need to do any java cache clearing or anything.

It would be interesting to have a bit more information about some of the items mentioned in the release announcement:

• "Support for manual static ip config" is static IP configuration back? I'm not seeing it in the Configuration screen.

• "Improved Matter support" what exactly? Reliability? Better device interview results?

• Minimum previous version 5.9.1 What does someone do if they have a lower version? It's not like the isy994i where you can download older versions.

42 minutes ago, Geddy said:

Try to reboot your device. Then also only access dashboard through eisy_ui and see if the versions are updated. Also, try the sysconfig.txt link above to see if the versions are updated. Lastly, relaunch the browser and refresh the page. Could be a browser cache display issue.

Done and good. Thanks.

Opening a ticket, but was upgrading from 6.0.3. IoX is 6.0.5_1, other versions are up to date. After install and reboot, home page shows "Error loading nodes" for all nodes. Nodes page shows "Error: Internal server error". Tried clearing java cache, unplugging eisy, and clearing browser cache, none of which worked.

UPDATE: Apparently you must have at least one folder defined, which I didn't. I was able to add one in AC and that fixed it. A backup would not have helped and this kludgy detail really ought to be in the instructions.

Besides following the instructions to the letter, these updates always seem to require some form of standing on one foot facing east while humming the first 5 measures of Ave Maria, that and considerable faith. If I sound frustrated it's because I am.

Edited 6 hours ago6 hr by landolfi

polISY
--------

Updated to v6.0.5 from v6.0.4. Went smoothly. Asked for and needed a reboot to operate properly.

IoX needed no updating and java cache was not cleared.

Edited 23 hours ago23 hr by larryllix

Tried to update and now the admin console says "Completing Initialization" for a long time, followed by something like unable to load IoX nodes and then prompted to exit the AC -followed by the AC not being detected/accessible at all - cycled power multiple times but it leads to the same state and the eisy is not working - I can ssh into the eisy, though but don't know what to do to recover wish I didn't attempt this software update

Edited 21 hours ago21 hr by JTsao
update

10 hours ago, landolfi said:

Opening a ticket, but was upgrading from 6.0.3. IoX is 6.0.5_1, other versions are up to date. After install and reboot, home page shows "Error loading nodes" for all nodes. Nodes page shows "Error: Internal server error". Tried clearing java cache, unplugging eisy, and clearing browser cache, none of which worked.

After re-reading this - I think that I'm in the same state - opened a ticket

UPDATE: was able to access AC after pasting "https://eisy.local:8443/desc" into IoX finder because it wouldn't find the eisy, programs would not load, did a "restart IoX" from the Config page, but now I seem to be in an infinite loop where the AC says "Initializing System going from 0-100%" with a dialog box indicating "Completing Initialization" and this just repeats indefintely

Edited 14 hours ago14 hr by JTsao
update"

1 hour ago, JTsao said:

After re-reading this - I think that I'm in the same state - opened a ticket

UPDATE: was able to access AC after pasting "https://eisy.local:8443/desc" into IoX finder because it wouldn't find the eisy, programs would not load, did a "restart IoX" from the Config page, but now I seem to be in an infinite loop where the AC says "Initializing System going from 0-100%" with a dialog box indicating "Completing Initialization" and this just repeats indefintely

Just curious, what version of IoX were you starting from?

In my case, AC is fully functional, the problem is that eisy-ui won't load nodes.

17 hours ago, Techman said:

Update from 6.0.4 to 6.0.5 went smoothly. No issues.

Very smooth for me, surprisingly given everything that was touched.

I have the same problem with eisy-ui not loading nodes and reporting an "Error: Internal server error." Everything else seems ok.

2 hours ago, landolfi said:

Just curious, what version of IoX were you starting from?

In my case, AC is fully functional, the problem is that eisy-ui won't load nodes.

I think it was 6.0.3 based on the name of the backup file - now, thanks to Michael K I am back up and running, but not on the latest version - now on 6.0.4

Why do the instructions say: Upgrade MUST be done when you are local to your unit AND using the Admin Console?

Does the Eisy gets its update thru the AC? If that is the case, then I can understand the concern about a failed connection midway.

But I would think it would get them directly from UD?

Other reason?

thanks.

Probably just to keep it easy to restore your backup in case of unforseen problems.

No, the updates come directly from eisy. That said, depending on the version, UD Mobile might not get notifications that the upgrade was completed. So, it's always best to be local and using Admin Console just in case things go awry.

With kind regards,
Michel